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Royal Caribbean Serenade of the Seas

72 reviews
Traveller (49)
Common Areas (910)
Dining and Bars (683)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 2 146   |   Crew: 848
Passengers to crew: 2,53:1
Passengers to space: 41,9:1
Launched: 2003   

Decks

  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
Additional decks
Deck 2 layout
Cabins
  Interior (2V)  
  Ocean View (3N)  
  Ocean View (1N)  
  Ocean View (2N)  
  Interior (1V)  
 
Amenities
Medical Facility

Cabins

Balcony
Cabin size: 162 - 265 sq. ft.
Connected rooms: 90
Accessible rooms: 6
Maximum passengers: 5
Number of cabins: 517
Traveller rating
  • 32
  • 22
  • 11
  • 5
  • 2
Time of year
Language
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jtcchicago wrote a review Apr 2020
Evergreen Park, Illinois29 contributions7 helpful votes
My wife and I were celebrating her 60th Birthday and had such a fabulous time on the Serenade that we have to mention of few of the people that made it specatular. Pastoria-Cabin steward, thanks for your great service Khrystina- Sky and Pool bar waitress.. Great service keep up the great work we miss you so much Irma- food service, our first server and she is awesome. Erwin/Sara - dinner servers. Great job every night... Christine- table seater. Thanks for your service( and the water on excursions) Beverly- server everywhere. Thanks for helping me out with cocktails you are great. Myksma-Sky bartender. Thanks for your awesome quick service Celia-Pool Bar- great worker seems to never stop Thanks Oliver- Solarium Bar. Thanks for keeping my beer flowing Christopher-R Bar bar tender. You made me laugh often.. Thank-you Franky- R Bar bar tender. My wife loved your drinks Thanks Taffreal- Giovannis - Thanks for all you did, it made our trip awesome. I'm sure I misspelled a few names but please forgive me. The staff at all the restaurants were great especially Chops grille and Izumi... Entertainment was well done and a pleasure to watch, In this terrible time, we were so lucky to be able to take this cruise, and we met so many great cruise workers and passengers too. Can't wait to take another cruise with Frank-o and Holly, and maybe some others... Thanks again Serenade for a great vacation, stay safe, God Bless...
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AlexaKempel wrote a review Mar 2020
3 contributions
My husband and I just returned from a Royal Caribbean cruise to the Eastern Caribbean on Serenade of the Seas during the coronavirus scare (end of Feb 2020). I was not terribly nervous about getting sick, but I wondered how RC would handle the scare. I was very impressed with the lengths they went to in terms of cleaning, sanitizing and providing plenty of Purell everywhere on the ship. In fact, going into every dining area they had a few of their perkier staff members literally making sure every person sanitized upon entering. Crew members washed every banister and handle daily. I'd say they really couldn't have done any more to prevent sickness. Wanted to react to one of the previous review where a reviewer said the RC ship/cruise didn't meet their expectations. This is probably my 14th cruise with RC and I felt the value or the money is tremendous. We have also cruised with Celebrity and one cruise on Princess. Was the cruise experience as elegant as 20 years ago..nope, but the price was hardly more than it cost 20 years ago! It would be impossible to rent an Airbnd home and cook your own meals for the amount we spent I couldn't believe that they even had smoked salmon in the breakfast buffet (probably $12 a pound in a grocery store). We are not the kind of cruise people that eat everything in sight, but the dinners in the main dining room was good.with a nice variety. We bought a Dining Package tot the specialty restaurant (3 dinners for $80) which was truly worth every cent. The nightly entertainment in the Theatre was nothing close to Broadway. But, the entertainment throughout the ship in the many lounges was excellent. I thought the service was wonderful. Some day I want to try cruising on a higher level premium cruise line like Oceania or Regent Seven Seas where the quality will be better, but the price tag goes along accordingly. The prices are at least double, triple or four times the price we paid. Did RC meet my expectations for a relaxing vacation at a great price? You bet!
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Don B wrote a review Feb 2020
Burlington, Canada9 contributions6 helpful votes
My wife was concerned about the smaller ship with 2,200 passengers, and whether she would get sea sick. While it did rock a tiny bit more than the larger ships we've been on, it really was no problem and was actually quite pleasant when trying to go to sleep. While it is a few years old, built in 2002 with a minor refurbishment in 2012, it truly did not show its age. This is a real testament to the attention Royal Caribbean puts toward maintenance and upkeep. While it does not have the same variety of recreational facilities as found on the large 5,500 passenger Oasis Class ships, it had everything we wanted. We're retired and look for a relaxed vacation in the sun and taking an 11 night cruise on the Eastern Caribbean provided an excellent experience – we thoroughly enjoyed it. It appeared at least 75% of the passengers were also retirees so the atmosphere and pace was a little slower and more laid back - it was perfect. As we've come to expect with Royal Caribbean, the entire crew is warm, friendly and helpful. It doesn't matter what you ask them to do or what your issues might be, nothing is ever a problem for them and help is always provided with courtesy and a smile. Our cabin was clean, did not look dated and everything worked. While it was minor, our only complaint was the lack of plug-ins at the bedside tables to charge our phones at night while keeping them available to see what time it is when you wake up. Plugs were provided on the desk. We’ve been on newer ships and they had the bed-side plug-ins so we’re thinking it was not a demand in 2002 when it was built. The food was fabulous – always fresh and good variety on both the Windjammer all-day buffet and the evening dining room. If you’re looking for the type of vacation described above, which our category ratings are based on, we highly recommend the Serenade of the Seas and this 11 night cruise.
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Maleernurse wrote a review Feb 2020
St. Catharines, Canada5 contributions
Fabulous trip to Puerto Rico, St Kitts, St Lucia, Grenada, Barbados and Antigua. On-board Staff were wonderful, beaches were great except Maingot Bay you should miss that tour! Will definitely take a few more cruises in the future with Royal Caribbean
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subsurfcpo wrote a review Feb 2020
Hawthorne, Florida95 contributions23 helpful votes
I think this was my last cruise on a Royal Ship and my second on Serenade. So, I can compare and contrast between the two cruises. First, the crew works very hard, but it is apparent to me that management is making them do more with less. Business decisions by management have reduced service crew numbers.. fewer stateroom attendants, fewer dining staff in the main dining room and Windjammer. Business policies reduce the quality of MDR and Windjammer meals thereby driving clients to the other onboard dining options. Everything is more expensive, but lesser in quality driving the vacationers to spend more the achieve the previous level of service once a hallmark of Royal Caribbean. This will figure greatly in my future vacation decisions. My opening foray is to get to the point quickly. RCCL has changed how they do business since our first cruise in 2001. This was our second outing on Serenade and while the ship hasn't changed, how the ship is run from a vacation point of view is dramatic. This did not meet my expectations for the price I paid. Our cabin, 9654, was as expected, but the aforementioned staff reductions mean the room is not deep cleaned. Placing the suitcases under the bed I found trash and layers of dust. This is not an affront to the stateroom attendants. They are not given the time to adequately clean these rooms, plus they have been assigned even more rooms than past cruises. Main Dining Room (MDR) and Windjammer have reduced staff as well. This is apparent in the availability of waitstaff, but more apparent in quality, quantity, and selection of food choices. Every day was groundhog day with two or three exceptions. Meals were rushed, bland, and rehashed. Servers were harried and stretched between too many tables of demanding guests. This is a business decision by RCCL to drive cruisers to the other paid restaurants onboard. Additionally, RCCL may as well change their dress policies since they are never enforced by anyone at any level in any restaurant onboard. This is not only on Serenade by every other RCL ship I have been on. Bars and Lounges - failed utterly in my opinion. I drink martinis - Bombay Sapphire, very dry, olives. It is not a hard drink to make but was beyond the ability of ANY bartender to get correct. I finally had enough of bad martinis and went to the main theater bar to hold bartender training. This applied to every drink regardless of type. Additionally, if you don't by a deluxe drink package you can expect less alcohol in your drinks. I don't make this charge lightly. I sat and observed after the 3rd day of an 11-day cruise. I purchased a drink card on day 8 and voila! All martinis (even the bad ones) were filled to the top, all whiskeys were more than three drops (or one finger). Apparently the additional funds opened the flood gates of the heavy-handed pour. The onboard entertainment was also-ran and mediocre. I guess it is due to budget cuts. The main theater shows were sub-par making even below average headliners look better in the marquee. This ship's band outshined the performers regularly and carried them in most cases. Saving of chairs on the pool deck, Centrum, and other venues are rampant regardless of the ship's policy. Again, change the rules you have no intention of enforcing then I don't have the expectation of finding a chair and join the masses running for seats and chairs at the beginning of each day to carve out my piece of the pie.
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