This was an absolutely wonderful introduction to a safari. We got picked up at our Johannesburg hotel and driven to Kholiwe lodge. We spent 2 nights there, going on 4 safaris into Kruger National Park.
Transportation: the drivers to and from the airport were on time, very polite, and accommodating. They answered our questions and stopped when breaks were needed.
Lodging: the accommodations were great. AC in the bedrooms made it comfortable. Meals were provided and were excellent. The rooms were clean and we felt safe when in the lodge. One day we fed a family of warthogs right at the front door. Another day a couple of silver monkeys came and we fed them. One of us even got the feed a kudu that came up to the lodge.
Safaris: the guide we had was Aubrey. He was amazing. He was in constant touch over the radio with other drivers to find the places to go in the park. Aubrey often would spot animals hidden in the bushes. We saw lions on each trip into the park. Elephants, including a herd with very young ones. Buffalo, zebras, giraffes, monkeys, baboons, hyenas, wild dogs, impalas, crocodiles, and many species of birds. It was incredible.
Management: Balanta Tours was in constant touch via WhatsApp. They answered questions we had from before we got picked up through the final day we were there. They offered to help with whatever we needed. Very good customer service.