I think Introduction To Climbing is one of the best introductory courses I've done in a long time, and really excellent value. Big credit to Toby and Kieran, really enjoyed learning from them, both very approachable, no such thing as a daft question etc. Good sense of humour as well, which really helped. Credit also to all the other staff, they were pitching in when asked, and again the light-hearted banter clearly made it all the more enjoyable. Clearly a very tight team, very customer focused, really wanting to ensure that although it's a serious undertaking, there's scope to teach with enough jovial banter to make it fun. Cafe was excellent as well, worth going there even if you're not thinking of climbing.