Our family of 3 booked a 4 day/3 night package with Jiguang Tour. They were fantastic and very well organized. We got exceptional service from their team (big shout out to Wendy and Jimmy). We were travelling with our 78 year old mom and their team really looked after her so well. Jimmy and Wendy also took lots of photos for everyone and uploaded it free of charge. We got tons of photos ... such precious memories :)
Here's more details about our trip...
Day 1 - prompt pickup from airport to the Explorer Hotel; our winter rental gear was provided to us upon arrival (very clean and well maintained parka, snow pants, boots and mittens)
Night 1 - 9:30 pm - 1:30 am aurora viewing. They picked us up from the hotel to their campsite. Fantastic facility with a warm indoor cabin space where there's a proper washroom and kitchen space with hot drinks and snacks available. As well, there's a heated glass teepee with a wood stove. There's lots of areas on the campsite to explore and take photos. Only 17 people on our tour and there was lots of space to enjoy the aurora viewing quietly and privately. That night, we got to see the aurora from the campsite but Jimmy (the owner) said that he wanted us to see more so he decided to get us on the bus and headed to the ice road to see more and take more photos. It was great to change the scenery.
Day 2 - we picked the city tour option. Owen, their tour guide, came to pick us up from the hotel. We got to see the number of interesting locations in Yellowknife, including the Snowking Festival. This city tour was fantastic.
Night 2 - 9:30 pm - 1:30 am aurora viewing. This night we stayed the entire time at the campsite. The aurora viewing was fantastic. Lots of strong lights ... dancing through the sky. AMAZING!!!
Day 3 - we picked the dog sled tour option. Beck's kennel came to pick us up. Wow ... what a fun experience.
Night 3 - 9:30 pm - 1:30 am aurora viewing. To change things up, Wendy took us aurora hunting by bus. We stopped at 4 locations. It was INCREDIBLE!!! The northern lights lit up the sky and was dancing for hours around us. We were super lucky!!!
Day 4 - time to leave; Jiguang picked us up from the hotel and transferred us to the airport. Fantastic service!