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Closed Now: 08:00 - 19:00
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Traveller Overview
  • Excellent84%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible11%
6 Sep 2017
“Special Day - D-Day Tour”
22 Jun 2017
“Worst private tour we have ever done - a huge disappointment”
ACSM Tours is an incoming French travel agency based in Normandy and Paris offering a wide range of tailored-made solutions in leisure activities and transports dedicated to private and business customers. Tours offered : D-day tours...more
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Hours Today: 08:00 - 19:00
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14610 Anguerny, France
+33 2 31 06 00 15
Reviews (17)
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1 - 10 of 13 reviews
Reviewed 6 September 2017

We booked our tour well in advance and from the booking guide ACSM Tour Sarah paid us a lot of attention by giving tips on places in Europe. We did the D-Day Tour. We found the Sarah Guide at the Caen train station in the...More

1  Thank juliana8342
Reviewed 22 June 2017

After a pile of research and emails that were well answered (always a good sign) and the reviews here, I organized a tour with this company. Emails were fine and they asked us to select our museum of choice (which we did) and confirmed we...More

1  Thank kazu100
ACSM T, Directeur général at ACSM-Tours, responded to this reviewResponded 27 June 2017

Dear Madam, You are trying to block our anwser to Tridpadvisor which is not fare. what do you expect in spoiling everyday our job ? You threatened us to delete, to retract our answer if we won't refund you otherwise you will spoil our reputation....More

Reviewed 17 June 2017

We booked the private tour some 7 months before. Good service delivered by the Front Line desk (Enora). Sarah, our enthutiastic and outstanding guide, met us at Le Havre Cruise Terminal. We had a perfect day and the the weather was lovely. Sarah has a...More

3  Thank ChristineSavria
Reviewed 1 June 2017 via mobile

We had booked our tour months ago and we're met at the Caen train station at noon by our guide Sarah. She was just fantastic. Non rushed and very thorough regarding details. Sarah provided wonderful and very moving insight over our 5 1/2 hours with...More

Thank 70DavidW
Reviewed 1 May 2017

Troubles started even before we booked our tour of Rouen and Honfleur (out of La Havre). Our leader booked a van for 6 people. ACSM said we needed at least 7 to secure their best price. So we paid for 7. Then ACSM added 2...More

Thank tourpro1
ACSM T, Directeur général at ACSM-Tours, responded to this reviewResponded 23 May 2017

Dear Customer, this is the second time that i take the time to answer you. Tripadvisor deleted my response. i won't take too much time to write another comment again. at first, you didn't pay for a private tour but for a group tour. secondly,...More

Reviewed 2 January 2017

ACSM were half the price of the other Bayeux & Caen-based D-Day tour outfits. But don't worry, Sarah gave a very informative tour of the locations on the US end of the D-Day beaches. She spent all day with us and engaged our kids (aged...More

Thank Jambeno
Reviewed 2 October 2016

I was the person who organised the trip to MSM from Azamara Quest cruise ship as mentioned by the previous poster ..David. It was a pleasure to deal with Enora at ACSM Tours. Everything was handled very professionally and courteously. I totally agree with everything...More

Thank jollyjoyce
Reviewed 29 September 2016 via mobile

Our ship (Azamara Quest) spent a day at Cherbourg and another passenger organised a small group visit to Mont St Michel. She had originally intended a group of six but then increased this to 12. She provided a link for us to confirm the booking...More

Thank DavidJL39
Reviewed 18 September 2016

We just got back from 10 days in Normandy and Paris and it was the trip of a lifetime due in large part to Sarah and Alexander of ACSM. Alexander picked us up at CDG in a spotless Mercedes van and drove us to Normandy....More

Thank YellowJacket2
Reviewed 15 July 2016

We booked this last minute and I was a little worried thinking we had booked a tour no one else wanted. But it was excellent! It said it was a half day tour but was actually longer because Sarah wanted to make sure we saw...More

1  Thank MTAORB
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