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Review Highlights
Good ferry service to and from Orkney and Caithness

Have used this ferry service several times now in preference to Northlink from Scrabster/Stromness... read more

Reviewed 2 weeks ago
CDM100
,
Glasgow, United Kingdom
via mobile
Reliable and friendly

A few years ago Pentland got us out of a spot and I’ve always recommended them for their customer... read more

Reviewed 4 weeks ago
GregQ28
via mobile
Read all 127 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor1%
  • Terrible4%
Travellers talk about
“car deck”(7 reviews)
“sun deck”(4 reviews)
About
Pentland Ferries is a family run business which operates a ferry crossing across the Pentland Firth. The purpose-built catamaran, MV Pentalina, sails from St Margaret's Hope in Orkney to Gills Bay in Caithness running 3 return crossings per day in...more
Suggested duration: < 1 hour
Contact
Pier Road | St Margaret's Hope, Gills KW17 2SW, Scotland
Website
+44 800 688 8998
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Reviews (127)
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66
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All reviews car deck ferry crossing sun deck ferry service mainland orkney ferry company what it says on the tin shorter trip loading and unloading before departure return journey bacon roll comfortable seats top deck soup gills bay st margaret's hope
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1 - 10 of 121 reviews
Reviewed 2 weeks ago via mobile

Have used this ferry service several times now in preference to Northlink from Scrabster/Stromness. It is v efficient and has a distinct advantage in being shorter! The one drawback is that while there is a decent little cafe at Gills Bay there isn’t one at...More

Thank CDM100
Reviewed 4 weeks ago via mobile

A few years ago Pentland got us out of a spot and I’ve always recommended them for their customer service. This recent trip just reconfirmed that. Efficient and friendly service with a lovely bacon and egg bap to go with it!!

Thank GregQ28
Reviewed 8 September 2018 via mobile

Took caravan to Orkney and bit apprehensive of having to reverse down the loading ramp. Ramp was reasonably wide and staff were very helpful and pleasant. They guided me down with detailed instructions. If necessary one of the staff would have got in my car...More

Thank Jonathan L
Reviewed 4 September 2018 via mobile

We were doing the NC500 in our trusty suzuki jimny,and not on a bike,so on impulse we decided to visit kirkwall and stromness in orkney where i have been a few times but the wife hasn't.As we were in john o groats,Gills Bay terminal was...More

Thank Pat F
Reviewed 27 August 2018

Have used this crossing several times now to cross to Orkney. Always been on time, prompt service, easy to book online. Boat is very clean and tidy with p,entry of seating. Small cafe serving snacks and drinks. Perfect for the short crossing

Thank Taylorscamping
Reviewed 5 August 2018

Yesterday I was scheduled to return from St. Margaret's Hope in Orkney to Gill's Bay on the north coast of Scotland, a crossing I have made several times. I had booked through AFerry who had told me originally that the lunchtime crossing was fully booked...More

Thank Gregan0
Reviewed 5 August 2018 via mobile

We’ve paid both cash and card and paying by card is a lot easier as cash has to be paid on board at the pursers office. (Although you aren’t directed to pay but if you haven’t your name is announced over the tannoy. Make sure...More

Thank Robyn B
Reviewed 28 July 2018

As a seasoned sea traveller and having crossed pentland firth for over 40 years, this is the best ferry to cross the Pentland Firth. Being a twin hulled vessel it is very stable in the crossing of the firth and the most pleasant in adverse...More

Thank JeannineDesmoulins
Reviewed 27 July 2018

This is a family-run business and it shows. Very friendly people offering great advice when booking and later allowing us to travel over a day earlier than planned. Smooth loading and unloading vehicle operation and only an hour to cross from Gills Bay to St....More

Thank malteithwr
Reviewed 23 July 2018

We chose this ferry since I am prone to seasickness and it was supposed to be a gentler trip. It was very pleasant. There was a little restaurant at the landing, where we found coffee and soup--both were very good. Loading and unloading was efficient....More

Thank Deb M
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Questions & Answers
Ask a question
Karen B
16 September 2018|
Answer
Response from malteithwr | Reviewed this property |
I am not sure....just 'phone or email them direct. They are REALLY helpful people and allowed us to travel a day earlier than planned with a car.
0
Votes
kaysib1
12 July 2018|
AnswerShow all 2 answers
Response from PentlandFerriesSMH | Property representative |
Hi Kaysib, The X1 bus departs Kirkwall Travel Centre at 1515 on a Saturday arriving at the ferry terminal at 1545. We would recommend you catch this bus in order to be at the ferry in plenty of time for boarding. Thank... More
0
Votes
Eleanor M
27 April 2018|
AnswerShow all 2 answers
Response from FloydBaran | Reviewed this property |
No Passport needed if you are traveling from mainland Scotland
0
Votes