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Review Highlights
Completely Avoidable System & Customer Service Issues

I'm really not sure what happened here... Having just moved house, I wanted to change my home gym... read more

Reviewed 22 October 2018
David A
,
London, United Kingdom
Unprofessional and poor service

Had problems entering my PIN. Called for assistance and not a single member of staff turned up to... read more

Reviewed 29 April 2017
Kamaran R
Read all 5 reviews
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Traveller Overview
  • Excellent20%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible80%
22 Oct 2018
“Completely Avoidable System & Customer Service Issues”
29 Apr 2017
“Unprofessional and poor service”
About
Suggested duration: 1-2 hours
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Contact
The Point 84 Shenley Road | The Point, Borehamwood WD6 1EH, England
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+44 845 901 1035
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Reviews (5)
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Reviewed 22 October 2018

I'm really not sure what happened here... Having just moved house, I wanted to change my home gym location from Borehamwood to New Barnet - 4 miles down the road. I emailed customer services and they told me the price would go up (I was...More

Date of experience: October 2018
Thank David A
Reviewed 29 April 2017

Had problems entering my PIN. Called for assistance and not a single member of staff turned up to sort the issue. Worse still a gym member coming in the gym offered to help by going inside and asking someone to come out and help and...More

Date of experience: April 2017
4  Thank Kamaran R
Reviewed 25 November 2016

I have been using the gym for several month and I have always been told we gonna fix the issue. The gym has got many issue, hot water facility gym equipment, locker, unclean equipment. Basically there is no nothing to clean with after everybody usage....More

Date of experience: November 2016
1  Thank horsey15
Reviewed 28 June 2016 via mobile

A great gym i was a member for a year or so .staff here at winterhill were very good with loads of free classes for what you fancy its a clean place with up to date gear and a good weight range..toilets were clean and...More

Date of experience: September 2015
Thank graceave
Reviewed 20 April 2016 via mobile

I joined this gym but decided that it wasn't a for me I could never get on machines and it wasn't particularly clean. We have since joined another gym

Date of experience: February 2016
7  Thank Raphael P
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