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Review Highlights
Not the north's finest

Tried to book online to take advantage of a booking deal. You have to wait for an email from staff... read more

Reviewed 4 August 2018
OneGirlThreeBoys
,
Chesham, United Kingdom
not a popular venue but it does what it says on the tin

Difficult to be positive about this place- you play 10 pin bowling and require the staff to do... read more

Reviewed 1 July 2018
Quest809344
,
North Shields, United Kingdom
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Traveller Overview
  • Excellent9%
  • Very good15%
  • Average19%
  • Poor15%
  • Terrible42%
4 Aug 2018
“Not the north's finest”
1 Jul 2018
“not a popular venue but it does what it says on the tin”
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Contact
Rotary Way, North Shields NE29 6DA, England
Website
+44 191 296 2906
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Reviews (100)
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1 - 10 of 100 reviews
Reviewed 3 weeks ago via mobile

This place used to be really good. Not any more! I went here last week and was told I had to wait an hour for a lane! We decided to wait, had a drink whilst waiting and the kids played on the machines. The hour...More

Thank Sara D
Reviewed 3 weeks ago via mobile

There was an offer on line for family of 4 thought same offer would be at the desk very rudely told no offers! Told there was a 35 min wait even though nearly all lanes were free! She said if we wanted to wait we...More

Thank Margaret K
Reviewed 4 August 2018

Tried to book online to take advantage of a booking deal. You have to wait for an email from staff to confirm availability. That didn't come but one cancelling my booking did. The website had said that if they were too busy, confirmation may take...More

Thank OneGirlThreeBoys
Reviewed 29 July 2018 via mobile

This place is a dump. Terrible service, poorly trained rude staff and nothing works properly. Close it down and open a decent modern bowling alley in its place. Manager argumentative and aggressive with zero customer service or communication skills.

1  Thank Andrew W
Reviewed 1 July 2018

Difficult to be positive about this place- you play 10 pin bowling and require the staff to do whatever it takes to make that possible but the lanes are not always working

1  Thank Quest809344
Reviewed 3 April 2018 via mobile

This place is in desperate need of a refurbishment or shut. Buckets to catch water in the arcade, some dripping onto machines and the place was cold we kept coats on for the duration. The bowling alley also had a scaffolding structure across two lanes...More

Thank blackie1611
Reviewed 1 April 2018

Went on Saturday morning it wasnt busy on arrival I asked if they still had the student offer on 2 games for £5 and got my head bitten off by I wont mention your name but you will know who Im talking about that offer...More

1  Thank Wendy M
Reviewed 30 March 2018 via mobile

The place is shabby needs a good update and staff so called manager language disgraceful need training up in customer service to respect customers so glad that people who were auround thought the same.

1  Thank NewcastleMeme
Reviewed 8 March 2018

having read previous reviews about uninterested staff we were slightly concerned, however upon arrival, we were treated courteously and quickly by a pleasant young man, as we bought a package including food and drink he told us what was available and asked us what time...More

Thank eezylife
Reviewed 23 February 2018 via mobile

After reading all the rotten reviews we were worried about going. However the place was spotless, staff were canny and the bowling was smashing. Can't see why folk aren't satisfied. Not cheap like, but bowling isn't. £14 for 1 game for 2 adults and 1...More

Thank Michelle1976Toon
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Questions & Answers
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Lynne T
12 February 2018|
AnswerShow all 3 answers
Response from Jon K | Reviewed this property |
Apparently they don’t take bookings or so they say when I’ve tried to book on a sat night. Accompany your little ones to the toilet as they are a real health and safety issue....
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