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Review Highlights
Amazing spa day!

I visited here with my friend, upon arrival, we were greeted at the spa reception by very friendly... read more

Reviewed 11 September 2018
Nicole D
via mobile
Lovely weekend

Stayed for 2 nights from 31/08 for a wedding at this hotel. Was greeted by friendly and helpful... read more

Reviewed 3 September 2018
Plymouth, United Kingdom
via mobile
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Traveller Overview
  • Excellent20%
  • Very good30%
  • Average30%
  • Poor10%
  • Terrible10%
11 Sep 2018
“Amazing spa day! ”
3 Sep 2018
“Lovely weekend ”
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Carter Lane East, South Normanton DE55 2EH, England
+44 1773 812000
Reviews (10)
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Reviewed 11 September 2018 via mobile

I visited here with my friend, upon arrival, we were greeted at the spa reception by very friendly and helpful staff. We received complimentary towels, robes and slippers. The changing rooms were small but as it was quiet, this was not an issue. The pool...More

Thank Nicole D
Reviewed 3 September 2018 via mobile

Stayed for 2 nights from 31/08 for a wedding at this hotel. Was greeted by friendly and helpful staff who checked us in and directed us to our room. The room is obviously dated but the bed was comfortable and the bathroom was clean. Asked...More

Thank timspencer
Reviewed 31 August 2018 via mobile

Booked a twin room 2 months ago only to be given a disgusting room one double bed & a sofa bed which is filthy & uncomfortable. I am disabled and am disgusted with the room I have been given. Apparently it’s the only room available...More

Thank Samantha M
Reviewed 20 August 2018

Steve, the Leisure Manager gave me a very warm welcome to the spa explaining everything that I would need to do. I was able - to go for a swim, use the spa tub, steam room and sauna. After this, I had a back, shoulder...More

Thank elizafitz
Reviewed 26 July 2018

I booked this hotel with Travelzoo. It was advertised as being in Alfreton but is nearly 3 miles away and overlooks the M1 motorway. Having said that the rooms have very good double glazing so we could not hear the traffic. Travelzoo have been very...More

Thank Nigel k
Reviewed 8 July 2018 via mobile

My sister, cousin and I were gifted a spa day groupon voucher for spa access and a choice of two half hour treatments or one hour long treatment. The hotel bar is nice but drinks were not allowed to be taken into the spa. The...More

Thank MissRoy87
Reviewed 3 May 2018

Massage poor for both my daughter and myself. Shelac nails were good. Facilities good. Staff friendly.

1  Thank wendy j
Reviewed 31 March 2018 via mobile

Visited as part of a Groupon Spa deal, came at the weekend so had to pay an extra £10 each! Reception check in was good and the guy was very friendly and helpful. We were advised to pre book lunch and pay in advance as...More

Thank Dobduba
Reviewed 20 December 2017 via mobile

Lovely day had! Facilities are clean and were all in working order. Lunch was delicious, service was good and friendly in both the spa and the restaurant. The treatment was lovely and just what we needed! The groupon deal was fantastic, what you get for...More

Thank Abbstaar
Reviewed 29 August 2017 via mobile

I live locally and have visited the spa about a year ago but went again for a spa day with my boyfriend to use the pool, jacuzzi, sauna and steam room. When I last went I felt the place looked tired and needed a refurb...More

1  Thank wednesdayDerbyshire
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