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First time at this hotel, staff were lovely,friendly and couldn’t do enough for us, unfortunately the hotel itself wasn’t up to much, tired looking decor, fire door as a main reception and lots of banging (due to building work) poorly lite room, TV only had...More
I visited here with my friend, upon arrival, we were greeted at the spa reception by very friendly and helpful staff. We received complimentary towels, robes and slippers.
The changing rooms were small but as it was quiet, this was not an issue. The pool...More
Stayed for 2 nights from 31/08 for a wedding at this hotel. Was greeted by friendly and helpful staff who checked us in and directed us to our room.
The room is obviously dated but the bed was comfortable and the bathroom was clean. Asked...More
Booked a twin room 2 months ago only to be given a disgusting room one double bed & a sofa bed which is filthy & uncomfortable. I am disabled and am disgusted with the room I have been given. Apparently it’s the only room available...More
Steve, the Leisure Manager gave me a very warm welcome to the spa explaining everything that I would need to do.
I was able - to go for a swim, use the spa tub, steam room and sauna.
After this, I had a back, shoulder...More
I booked this hotel with Travelzoo. It was advertised as being in Alfreton but is nearly 3 miles away and overlooks the M1 motorway. Having said that the rooms have very good double glazing so we could not hear the traffic.
Travelzoo have been very...More
My sister, cousin and I were gifted a spa day groupon voucher for spa access and a choice of two half hour treatments or one hour long treatment. The hotel bar is nice but drinks were not allowed to be taken into the spa. The...More
Visited as part of a Groupon Spa deal, came at the weekend so had to pay an extra £10 each! Reception check in was good and the guy was very friendly and helpful. We were advised to pre book lunch and pay in advance as...More
Lovely day had! Facilities are clean and were all in working order. Lunch was delicious, service was good and friendly in both the spa and the restaurant. The treatment was lovely and just what we needed! The groupon deal was fantastic, what you get for...More