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Review Highlights
Wow 😍

I'd pre booked an offer for an afternoon tea and 50 minute treatment which was a back massage and... read more

Reviewed 1 week ago
ShireenQ22
via mobile
Not as bad as reviews say!

Me and my friend booked a spa day here when we saw an offer for a 50 min treatment, afternoon tea... read more

Reviewed 1 week ago
Caitlin C
via mobile
Read all 243 reviews
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Traveller Overview
  • Excellent23%
  • Very good28%
  • Average20%
  • Poor11%
  • Terrible18%
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2 Regent Street, Long Eaton NG10 1JX, England
Website
+44 115 946 1041
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Reviews (243)
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LanguageEnglish
56
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Show reviews that mention
All reviews minute treatment sandwiches spa facilities are indian head massage included afternoon tea full body massage great spa my mum metre pool heated loungers hydrotherapy pool poor reviews jam and cream after reading some of the reviews excellent value for money tea and coffee steam room
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1 - 10 of 243 reviews
Reviewed 1 week ago via mobile

I booked to take my wife here for a birthday pressent ( paid online ). Thouhgt we would go on a saturday rang up to book they had no week end bookings all full so asked for my money back as not fit for purpose...More

Date of experience: December 2018
Thank 5stan
Reviewed 1 week ago via mobile

I'd pre booked an offer for an afternoon tea and 50 minute treatment which was a back massage and facial. It was a great offer but you never really know what to expect until you get there. Can I say, we were over the moon...More

Date of experience: December 2018
Thank ShireenQ22
Reviewed 1 week ago via mobile

Such a shame Mark has let this go downhill with cleanliness! Cleaners sit and chat in the changing room whilst hair lays strewn across the floor and showers! Black mold is growing on all the walls and ceiling of the changing rooms; staff seemed uninterested...More

Date of experience: December 2018
2  Thank Winnieraz
Reviewed 1 week ago via mobile

Me and my friend booked a spa day here when we saw an offer for a 50 min treatment, afternoon tea and use of facilities for £47. We went on a Saturday afternoon and started off with afternoon tea. We didn't want to get changed...More

Date of experience: December 2018
1  Thank Caitlin C
Reviewed 1 week ago via mobile

We've been visiting Clifford for our spa day for quite a while now and had many therapists for my tratements in that time. Today, I had Gina, who I've never had before, and she was amazing! So welcoming and friendly, she just had that edge...More

Date of experience: December 2018
Thank Sara B
Reviewed 2 weeks ago via mobile

Had a great couples retreat here. After reading some shocking reviews my expectations were low, and I’m delighted to say they were thoroughly exceeded. I’d say don’t go on a weekend, go midweek. The facilities are incredible really there must be 10-15 different saunas, solariums,...More

Date of experience: December 2018
Thank Jimmy E
Reviewed 2 weeks ago

Myself and 3 friends visited this day spa on Sunday 14th October and all of us unfortunately had cause to complain. The facilities and afternoon tea were lovely but the treatments and all except 1 therapist were not so lovely. We reported these concerns /...More

Date of experience: October 2018
1  Thank suziq2102
Reviewed 2 weeks ago via mobile

Good value for money. We found the staff very attentive, afternoon tea was fine and the lady serving us was lovely. Facilities not too busy when we visited. At one point we had the pool to ourselves. Overall a good day we could have stayed...More

Date of experience: November 2018
Thank mariesadler
Reviewed 2 weeks ago via mobile

My husband surprised me with a trip to the spa for my birthday and unfortunately the spa did not live up to expectations. The welcome was anything but weloming. The lady asked if it was our first visit, which it was. However no introduction to...More

Date of experience: November 2018
Thank StephB425
Reviewed 2 weeks ago via mobile

So to summarise: if you want to feel like a chicken in a chicken factory, eat terrible food and go home with bruises and injuries from treatments, this is definitely the place for you. I went yesterday, It is an understatement to say that this...More

Date of experience: November 2018
1  Thank BeckyCur523
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Questions & Answers
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charlotte_25_1987
4 November 2018|
AnswerShow all 5 answers
Response from EmaYorkshire_England | Reviewed this property |
They didn't seem that concerned with our complaints and didn't offer anything. I would never go back
0
Votes
Nicola_Marie
3 November 2018|
AnswerShow all 9 answers
Response from Smileysteph49 | Reviewed this property |
The honest answer from me is NO . It is nothing like a spa . More a council run measure centre that is not maintained. I went last Sunday and we left after 1 hour .needed a shower to feel clean again .
1
Vote
Rebecca S
14 October 2018|
AnswerShow all 2 answers
Response from chijane | Reviewed this property |
Think it's 16 but check website x
1
Vote