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East Somerset Railway

Cranmore Railway Station | Cranmore, Shepton Mallet BA4 4QP, England
+44 1749 880417
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Santa Special

We loved our ride on the steam train. Although I agree with a previous reviewer that Santa could... read more

Reviewed 9 January 2018
ChrisBedfordshire
,
Bedfordshire
Santa Special

We booked for the Santa special. Whilst the staff were lovely and we were well looked after, we... read more

Reviewed 23 December 2017
Supercallafragilist
via mobile
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A Trip Back In Time Come and meet our friendly staff and take a relaxing ride on our heritage steam train through the beautiful Mendip Countryside. The return journey takes approximately 40 minutes and is a 5 mile round trip. You pay once and you can ride the trains all day! As well as riding the train you can visit our engine shed and workshop and see our restoration projects up close, while away an hour or so chatting away to our very knowledgeable volunteers. We also have a signal box and miniature railway (these are only open on specific dates), small museum, a big shop and cafe serving delicious homemade meals each day we are in steam. We also offer Cream Teas, High Teas and Sunday Lunches on specific dates which need to be booked in advance as they do sell out very quickly. Our season runs from March to October and then we run our Santa Specials in December.
  • Excellent45%
  • Very good32%
  • Average11%
  • Poor7%
  • Terrible5%
Travellers talk about
“signal box” (21 reviews)
“cream tea” (23 reviews)
“mendip vale” (17 reviews)
LOCATION
Cranmore Railway Station | Cranmore, Shepton Mallet BA4 4QP, England
CONTACT
Website
+44 1749 880417
Write a ReviewReviews (256)
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"signal box"
in 21 reviews
"cream tea"
in 23 reviews
"mendip vale"
in 17 reviews
"engine sheds"
in 14 reviews
"sunday lunch"
in 14 reviews
"footplate experience"
in 9 reviews
"small museum"
in 7 reviews
"station building"
in 7 reviews
"short ride"
in 6 reviews
"rolling stock"
in 6 reviews
"model shop"
in 5 reviews
"course meal"
in 5 reviews
"day ticket"
in 5 reviews
"mulled wine"
in 5 reviews
"picnic area"
in 5 reviews
"mince pies"
in 5 reviews
"main station"
in 4 reviews
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1 - 10 of 251 reviews

Reviewed 9 January 2018

We loved our ride on the steam train. Although I agree with a previous reviewer that Santa could have been a bit jollier, the presents were good and the children were pleased. The mulled wine and mince pies went down very well, along with squash...More

Thank ChrisBedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

We booked for the Santa special. Whilst the staff were lovely and we were well looked after, we felt that there could have been better quality entertainment for the kids. It was a little like going in a very slow train journey, with all the...More

Thank Supercallafragilist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017 via mobile

A fun little place to visit, though the line itself isn’t long at all - so really only an hour or so needed for a decent visit.

Thank elliewoofbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 December 2017 via mobile

They had the Christmas special ride that required pre booking and was fully taken up. Hence only managed to tour the place and see first hand the steam choo choo train. Really nice and nostalgic. Nice place to bring the family

Thank BertSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

Visited with granddaughter, good to have drawing and word search for children to do while waiting to see Santa as slow process, very nice mince pies and biscuits tasted like home made Santa a bit disappointing in and out in less than 2 mins, present...More

Thank enjoy-travel35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

I was brought a Driver Experience Course for my Birthday. Fortunately, the weather was fine on the day I did the course. On arrival I was greeted by the Driver Phil and his Fireman Alex. Phil took me to the mess room to sign in....More

Thank TonyRomford77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 10 November 2017

Hello TonyRomford77 Thank you for your lovely review and glad you had a great time on one of our footplate experiences and you described it beautifully. I will pass on your comment about the pack lunch to the Operations Manager We hope to see you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

Lovely little station, very interesting and everyone very enthusiastic and well informed. Wonderful engines and tickets lets you go on as many times as you like on the one visit. Ideal for family visit and dogs allowed at no extra cost.More

1  Thank nickij57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 3 November 2017

Hello nickij57 Thank you for reviewing us and giving us 5 stars! We are really glad you had a great time with us and we hope to see you again soon maybe for one of our events, in 2018 we have The Gruffalo, PJ Masks...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

The actual track isn’t terribly long, just a couple of miles each way, but we still managed to spend a great 5 hours here. Using our rover tickets, we did 4 journeys (2 steam, 2 diesel), looked around the sheds, exhibition, signal box and shop...More

Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 13 October 2017

Hello Stephen B Thank you for your great review and glad you made full use of our facilities and you got to ride a steam train and our heritage diesel service too. You are right we get the military aircraft flying over nearly every day,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Well that's 30 minutes of my life I won't get back! Got this for my husband as an anniversary present and unfortunately both of us were disappointed. Apart from the gift shop and cafe, everywhere and everything seemed run down and shabby. We arrived early...More

Thank Jacky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 13 October 2017

Hello Jacky A Thank you for your review and I am sorry to hear that you didn't enjoy your experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Well run heritage railway with friendly staff. Surprisingly busy for a Wednesday in September. Workshops are open to public and give far more access to the maintenance side of operation than other heritage lines I have visited. The main weakness is that the railway doesn't...More

Thank elmdalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susie J, Commercial Officer at East Somerset Railway, responded to this reviewResponded 13 October 2017

Hello elmdalian Thank you for your review and it was really nice that you mentioned about the workshop as you are allowed to get up very close and personal to the engines and carriages and as you say see more than on other lines -...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Elaine F
28 December 2015|
Answer
Response from Susie J | Property representative |
Hello There I am so sorry for the very late response, I obviously missed it when you first posted it. The line is 2.5 miles long and the return journey takes approximately 40 minutes. It starts at Cranmore and goes to... More
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