Pin Thai Massage
Pin Thai Massage
4
8:30 AM - 11:00 PM
Monday
8:30 AM - 11:00 PM
Tuesday
8:30 AM - 11:00 PM
Wednesday
8:30 AM - 11:00 PM
Thursday
8:30 AM - 11:00 PM
Friday
8:30 AM - 11:00 PM
Saturday
8:30 AM - 11:00 PM
Sunday
8:30 AM - 11:00 PM
About
Make some time for yourself today! Schedule a soothing session with one of our licensed massage therapists. We offer a variety of massage options to suit your physical and personal needs. Whether your muscles are sore or you just need to relax, our massages are the perfect solution. One-time appointments and ongoing massage therapy are available. Choose which works best for you.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles51 reviews
Excellent
35
Very good
6
Average
3
Poor
1
Terrible
6

JeromeDZ
Tokyo, Japan626 contributions
1.0 of 5 bubbles
Dec 2022 • Couples
Not what it used to be. Pre-Covid we would visit Pin Thai 1 or 2 times every time we come to the Honolulu area and decided to do the same. BIG mistake.

1) Arrived 10min prior to appointment. The price menu was not presented I read we were ushered into the treatment room and were told to undress and lay down on the table. Ok, not a big deal

2) 20min later and still no treatment or update. Peaked out the door to ask and was told “Oh. 1 male massage ok?” The sound of surprise in the voice told us they forgot about us. We said yes “1 male massage ok”. 2 min later and 2 female massage entered to begin the massage. During the massage someone came in to give 1 of the masseuse her tip from the prior client?!?!

3) after the massage, while getting dressed, I noticed 3 cockroaches in the basket where my clothes were kept. Now given HNL is a tropical region BUT 3 ?!?!

4) we asked for the bill and at the same time handed her a credit card. She came back with JUST the credit card machine (no itemized bill) with the TIP screen showing (25%, 30%, and 35%) when we asked her to change the amount she just rudely stated “no choice just pick one”. She didn’t offer the “change amount” or “no tip” option.

5) upon exiting the parking lot, we showed the validated parking BUT still had to pay $2!!! Why?!?! Parking was free pre-Covid and why not inform us when we left the shop about the fee or even better, give us the $2 !!!

NEVER AGAIN!!!
Written 31 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mindy H
1 contribution
1.0 of 5 bubbles
Nov 2022
Worst experience, customer service.
Please read this before you make an appointment.
Honolulu / Aiea - Pin Thai both has same management.

To start off, I am 13years loyal customers to Siam Thai on same building. On 11/5/22 SAT, my favorite masseuses were both fully booked so I decided to try at Pin Thai as my body really needed it at that time. Here are the reasons why I had horrible experience at Pin Thai.
1. I got to the shop, and it was very dark that I need to turn on phone light to write arrival chart. Well, was not a big deal.
2. My masseuse did not speak English at all but did not care if she can communicate with words and body language.
3. During massage, I had allergy attach so my nose was very congested. I asked her if I can get massage faced up, but she said no. Eventually, I really had to (because every time she massages upper back, I was totally out of breath: Nose & Mouth), so I just flipped myself.
4. Also, it was freezing cold that you can literally see that all my muscle was so tense, and I let her know that it is freezing, and I will need a blanket which she did not care or do not understand the English.
5. Right after I faced up, she put towel on my FACE and turn on AC higher. I am not sure what that means. I was only thinking that she is trying to kill me.
6. I speak up again and I was able to get blanket on my body, but she would not turn down the AC
7. After massage, she did not even give me water, so I had to asked for it. She answered “You will need to go different floor” so I went different floor to get the water.
8. I paid full amount with 20%tips as I normally do with everywhere else.
9. I was not going to complain but my body was so sore till today (5days after) so I just wanted to let the management team know what is going on.
10. I called and let them know that I would like to speak with manager. The person named Nicole said there is no manager but her only and I can only speak to her.
11. So, I told her “I know it is not your problem and I am not looking for money back. I just want to let you guys know what happen so that nothing like this happen again”
12. I explain everything to her, and she said, “YOU DON’T HAVE A HAND?”
13. I could not believe what she said. I told her I would like to speak with owner, and she said owner is out for vacation for 3MONTHS and she told me to claim the refund from the exact masseuse.

Pin Thai and their management is total disaster, and they definitely have no interest in customer service or hearing out any complaint. Some of you maybe had good experience with certain masseuse, but management absent for 3month cannot be any good sign. They do NOT care of you at ALL.

Thank you for reading my long review.
Written 10 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa W
1 contribution
2.0 of 5 bubbles
Jul 2022
Went in for a nice massage, that is what i asked for, that is not what i got. several times i told her it was too hard, I was practically in tears as all i wanted was a nice relaxing massage. She bent me ways that "this" 60 year old woman should not be bent. I left there in so much pain and still am in pain and I had the massage 3 days ago. Not sure if language barrier. she seemed to think she was helping me, instead she made me never want to get a massage "anywhere" ever again
Written 1 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amclymon
Plantation, FL564 contributions
5.0 of 5 bubbles
Jul 2021 • Couples
Wife booked this and I was saying “omg this lady is on my back” it was great. U do have to pay $2 parking FYI but it was worth the hour. Not sure what else u get got 90 mins. They were friendly and very clean. Thanks again Pin
Written 1 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

T Hawk
Atlanta, GA189 contributions
5.0 of 5 bubbles
Apr 2021 • Couples
Me and my wife came here the morning after we arrived to this beautiful island for our 10 year anniversary!! The suites were on the 39th floor and the views were amazing! We never had Thai massages before and it was amazing! These women were very gentle and used everything to massage us from their elbows, forearms, and feet! I fell in love with my masseuse omg!! You take shoes off as soon as you enter and keep facemask on. They accept cash and if you need to swipe card it's an additional $6. Enjoy!
Written 27 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kevin
Richmond Hill, NY3 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
BEST massage you'll ever have. We had a mix of Thai and Swedish massage here. My wife and I did a couples massage which was $120 for 70 minutes. They took their time, was quiet, and went a little over our 70 minutes as well. We were scheduled at 3:00PM and they starred approximately at 3:15PM. Upon entry the view is AMAZING. You'll be taking off your shoes at the front door.The rooms they have available are for luxary or the normal rooms. The normal room we selected was almost as great and didn't need to upgrade, after all - our eyes are closed 99% of the time.

I walked out feeling brand new. Nathan is the absolutely best. As per him, he's been doing this for over 10 years. The restrooms were clean as well.

10/10, if we ever come back to Honolulu, this will be the ONLY place we go to. The staff was very friendly and inviting. After our massage they provided us with water and cookies. The location is on the 8th floor.

Thanks!
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cierra Corbett
Long Island, NY5 contributions
4.0 of 5 bubbles
Feb 2019
I visited Pin Thai Massage for a couples massage. We had a reservation, which was honored on time. Upon our arrival, we were immediately welcomed into the waiting area, which has a view overlooking Honolulu. The entrance and treatment rooms were clean and the massage tables were decorated with flowers laid out in the shape of a heart and towels folded into the shape of two kissing swans. The massage was firmer than what I'm use to, making it suitable for relief from body aches and pains. Most of the work is done with the feet, in which the masseuse walks on your backside. Overall, the session was peaceful and relaxing. It concluded with us being escorted back to the waiting area to enjoy tea and the view of Honolulu. I recommend Pin Thai Massage to anyone that likes traditional Thai massages.
Written 31 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Internationalist007
Honolulu, HI13 contributions
5.0 of 5 bubbles
Oct 2019 • Couples
Went for a 90 minute massage with Pear. She is amazing and I recommend that you visit this Thai Massage shop with beautiful views and classy employees. I’ve met the owner Pin personally and she’s great. They give you green tea and water after your massage as you sit down and pay your bill.
Written 1 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kiwinurse
melbourne, Australia79 contributions
5.0 of 5 bubbles
Apr 2019 • Couples
Booked as prices were very reasonable while we were holidaying in Honolulu. $120 for a 70 minute couples massage - monthly special. Excellent combination massage. Very experienced therapists. Great location just out of the hustle and bustle, (but not too far 15 min brisk walk for us back to Hyatt Regency). It is located up on the 38th floor of an apartment building, which is very pretty over looking the lights of Honolulu at night. Very friendly service. I would highly recommend.
Written 29 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pandjrosa
1 contribution
3.0 of 5 bubbles
Dec 2018 • Couples
I booked a massage same day I called and was very please to get an appointment so quickly. Lady who answered the phone didn’t explain much except say ok and yes to everything which was fine. We showed up had an excellent experience then when asked to pay was told to pay and extra $10 more then what I was quoted for using my credit card. I said why would you charge me your credit card fees and where is this policy posted on your website or anywhere any reasonable customer would be able to read it. I also explain that is a merchant fee not a customer fee and it is the cost of doing business on the merchant side. The man responded that I was told on the phone that pay cash or pay extra for credit card. I explain that no body told me this over the phone or I would have brought cash. He came back again and said owner said lady tells everyone over the phone so he won’t waive the fee. I explain to him that basically your owner who is hiding in the other room is calling me a lier and he is a greedy businessman to pass the credit card fees back to the consumer. If I am the customer and I am seeking you out to perform a service then all the terms of the service should be very clear. This business practice is unprofessional and for that I will never return. My advice is to bring cash or pay the extra 4.5% merchant fees. Greedy Greedy Owner not the fault of therapist.
Written 26 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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PIN THAI MASSAGE: All You Need to Know BEFORE You Go (with Photos)

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