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FreeBird Express

Jl. Raya Amed, Amed, Abang 80252, Indonesia
+62 819-9924-2600
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Review Highlights
The best option to Gilis

The boat companies that do the Amed to Gili route have a reputation for being pretty terrible... read more

Reviewed yesterday
BrittyLJ
,
Melbourne, Australia
Amed- Gillis

We took the Freebird express from Amed to Gilis and it was great. The boat was on time, the staff... read more

Reviewed 2 days ago
Austin A
,
Seattle, Washington, United States
Read all 189 reviews
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Overview
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Freebird Express is the newest, largest and most luxurious boat servicing the Gili Islands and Lombok out of Amed. Our number one priority is safety and the boat is inspected frequently to make sure it meets all safety requirements.
  • Excellent43%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible14%
Travellers talk about
“fast boat” (16 reviews)
“gili islands” (14 reviews)
“life jackets” (10 reviews)
Suggested Duration: 1-2 hours
LOCATION
Jl. Raya Amed, Amed, Abang 80252, Indonesia
CONTACT
Website
+62 819-9924-2600
Write a Review
Reviews (189)
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1 - 10 of 103 reviews

Reviewed yesterday

The boat companies that do the Amed to Gili route have a reputation for being pretty terrible. Freebird express is the exception. The pick up from Tulamben was 45 minutes late and the boat left at 10-10.30 rather than 9-9.30. So don't expect to get...More

Thank BrittyLJ
Reviewed 2 days ago

We took the Freebird express from Amed to Gilis and it was great. The boat was on time, the staff was friendly and there was plenty of room on board.

Thank Austin A
Reviewed 2 days ago

Our group had an awesome trip to the Gili Islands via the FreeBird Express! The boat left right on time, was fast and the many crew members were extremely polite and courteous. The ride was comfortable and I recommend taking this boat for your trip...More

Thank matthewse92
Reviewed 2 days ago

We hired the private boat for our group and planned a snorkel day, but the captain was not helpful at all with where to snorkel, so it was a bust. Then they tried to out on another boat with others when we paid for and...More

Thank lsanborn
Reviewed 3 days ago

The boat and facilities are great. Service wonderful. However.... getting off the boat in Amed ( we came from Gili T) was daunting. You step off the front of the boat onto a floating pontoon (which looked like it was made from old crates) which...More

Thank Nikki D
Reviewed 3 days ago via mobile

This is one of the only boats going to Amed so we had no choice but after reading several positive reviews I wasn't worried at all. Until the day of our departure. We should have departured at 10:45 but were told that due to bad...More

Thank Jarco B
Reviewed 1 week ago via mobile

Time: If you go with Freebird, than make sure that you have PLENTY of time. We were told that we can get on the boat at 9:30 when purchasing our tickets. Later on that day we were told that we will be on the boat...More

Thank Rejsefugl
amedscott, Guest Relations Manager at FreeBird Express, responded to this reviewResponded 4 days ago

That makes for a long day we realize and it's too bad you had to go thru that. The hotel knew you were scheduled for the afternoon departure but for some reason did not tell you that so can understand your frustration with waiting so...More

Reviewed 2 weeks ago

I had read previous reviews so was expecting the worst. They picked us up around 9. We had to wait around a bit at the port. It was a little bit chaotic but everything is in Bali. They have two boats. We got the bigger/newer...More

Thank dan13iw
amedscott, Guest Relations Manager at FreeBird Express, responded to this reviewResponded 4 days ago

Thank you so much for the kind review, we really appreciate that and so happy you had a good experience with us. You are correct that the water is beyond our control- somedays it may be rougher than others but some folks do not seem...More

Reviewed 2 weeks ago via mobile

Some technical problems with boat departure due to no pier from which to embark which delayed passengers and bags being loaded. We left from lipah beach instead of bunatan as advertised. A lot depends on the weather and tides but we had a relatively smooth...More

Thank Sharon L
amedscott, Guest Relations Manager at FreeBird Express, responded to this reviewResponded 4 days ago

Thank you for taking the time for your review and much appreciated with you giving us a good rating. Yes, we have to go out of lipah once in a great while if the conditions are too much for our harbor- it is a 5...More

Reviewed 2 weeks ago via mobile

We wanted to leave from Amed because we wanted to take the shortest possible route to GiliT. We made reservations thru the Freebird webside, and made the payment 1 week in advance (100€/3p one way) 2 days before I checked anyway to see if they...More

Thank Siginho38
amedscott, Guest Relations Manager at FreeBird Express, responded to this reviewResponded 2 weeks ago

Thank you for your review and attention to your booking. We know what happened with regards to why we did not have you confirmed as it was a glitch in the payment received- we did not receive notification of payment although it was our fault...More

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Questions & Answers
Jaroslav M
2 November 2016|
AnswerShow all 6 answers
Response from whygoback | Reviewed this property |
I travelled one way for that price from Gili T to Amed.
1
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