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The National 9/11 Memorial & Museum

Open today: 09:00 - 20:00
9/11 Memorial Museum Admission
From US$26,00*
9/11 Memorial Museum Admission
From US$26,00*
41 195
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Traveller Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“who lost their lives”(3 797 reviews)
“moving experience”(2 783 reviews)
“beautiful tribute”(1 209 reviews)
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Closed Now
Hours Today: 09:00 - 20:00
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Suggested duration: 2-3 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Ways to Experience The National 9/11 Memorial & Museum
from US$26,00
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from US$19,00
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from US$69,00
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New York CityPASS
1 186 Reviews
from US$126,00
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Reviews (86 522)
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All reviews who lost their lives moving experience beautiful tribute fitting tribute twin towers moving tribute emotional experience survivor tree new york loved ones first responders guided tour the world trade center freedom tower visiting nyc victims names
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1 - 10 of 57 326 reviews
Reviewed yesterday via mobile

We took the Hop on Hop Off bus to the 9/11 Memorial. What an emotional, yet amazing experience. To see who's lives were taken by the terrible day but also to see how one country can stand together, honouring those people and really built up...More

Date of experience: December 2018
Thank Cindyserf
Reviewed yesterday via mobile

This place is a MUST visit. It shows you in depth the reality and everything that went behind 9/11. Known ad unknown facts. Very well captured but very sad to see it all.

Date of experience: December 2018
Thank architamodi1
Reviewed yesterday via mobile

This is a surreal experience and very interesting as well as emotional. If your in NYC this is a must do!

Date of experience: November 2018
Thank James_Wiil
Reviewed yesterday via mobile

Every person visiting NYC should take the time to visit the museum. It was put together so well, everything very symbolic, just absolutely moving. I looked down at my watch and we had been there 3 hours, and hadn’t even come close to finishing. The...More

Date of experience: January 2019
Thank 900terie
Reviewed yesterday

THis is my 2nd destination on my third day in New York. gotta say, it was amazing to see all the survival and learned about what happen during 9/11. Well done!

Date of experience: June 2018
Thank Sreng L
Reviewed yesterday

Although we were well aware of the events surrounding 911, this made it all so very real. Very moving, We could have spent all day here, not just the 3 hours we gave ourselves. Its a must if you visit NYC

Date of experience: January 2019
Thank Jennerthedog
Reviewed yesterday via mobile

This memorial to those who lost their lives has been very well done, you won’t believe the emotions you’ll feel so be prepared. The atmosphere around the memorial was very reflective and you could feel the tragedy of that awful day.

Date of experience: September 2018
Thank Foxielady1
Reviewed yesterday

Tragically sad but profoundly valuable exhibit experience. The exhibit is extraordinarily well thought out and organized. By walking us through those hours in a sensitive but very direct way, the curators have set down a piece of history that properly honors the legacy of the...More

Date of experience: October 2018
Thank Leslie B
Reviewed yesterday via mobile

Fantastic and moving visit to this memorial-well worth the visit. Purchase a ticket before arrriving due to long waits for one hour and over to gain entry. Highly recommended trip

Date of experience: January 2019
1  Thank Toursie
Reviewed 2 days ago via mobile

This was one of the best musuems I have been to. The brutal history and imagery that is faced is pretty confronting. However, it is worth coming to take a moment to respect the loss. The museum doesn't allow photos in the main exhibition room.

Date of experience: January 2019
1  Thank 95nikop
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Questions & Answers
Ask a question
7 January 2019|
AnswerShow all 3 answers
Response from UKSteveo |
Thanks Lindsey, Im just concerned because we have the Explorer pass and some people have said that they had to wait in line to get the time slot then wait again to get the tickets, and some people have been turned away... More
4 January 2019|
AnswerShow all 14 answers
Response from dms0578 | Reviewed this property |
As long as it about the size of cell phone or smaller.
3 January 2019|
Response from Flyer31917783598 |
I’ve done it both ways and definitely recommend the tour. The guides just know wonderful extras and tell you the major points and then you can go back and hit your interested areas after the guided time is overc