Tours and Tickets by Attractions4Us New York City
Time of year
Beachboysmomma wrote a review 05 Dec
2 contributions3 helpful votes
The boat was pretty run down with EXTREMELY limited outdoor space unlike the other ferries sailing around us. This was upsetting with the pandemic as no one wants to be crammed inside, and the windows were literally so filthy you could not see well or take pictures from inside. While the tickets were reasonably priced, the lack of outdoor space and the filthy windows were unexpected drawbacks. That being said, the staff were quite lovely, they even brought out Santa ;-), and they spent plenty of time in front of the Statue of Liberty for people to take pictures and really take it all in.…
J Z wrote a review Nov 2021
The tickets purchase was easy and clear to select specific time slots. The cruise was clean. It has both enclosed cabins and open deck. The trip was wonderful to see the Brooklyn bridge，downtown landscape and liberty statue from full angles.
Date of experience: November 2021
Marielba wrote a review Nov 2021
I spent more time in the line for the exit than what I spent on the deck. Everything is very confusing and zero social distancing. Everybody cutting the exit line. Zero order. Espectacular views but you can find the same somewhere else. What a shame….
Silvia B wrote a review Nov 2021
Puerto Rico15 contributions1 helpful vote
We were abused by employees from the moment we bought the tickets. We purchased 4 tickets and were handed 3 tickets. When I went back to claim they made me make the 40 minute line again. They shouted and were very abrasive to us and the kids. Felt like prejudice
SMorgan wrote a review Nov 2021
Gloucestershire, United Kingdom4 contributions1 helpful vote
It needs to include what was paid for, and needs to be much less rushed. We didn’t receive what we should of, we paid for entrance to the Statue of Liberty pedestal but was told it wasn’t included on our tour when we arrived, we also had around 45 minutes on the Statue of Liberty. We only got to spend only 30 minutes on Ellis island which wasn’t anywhere near long enough to explore a fraction of what’s inside the main building. It was pointless trying to read any of its heritage and back story as it’s laid out inside, mainly due to needing to get back for our boat ride. The 911 tour was pretty much completely pointless when we got back off the boat. Our guide gave us a ton of info about the history of the twin towers but nothing of 911 itself. She left us after around 30 minutes and said that the museum was that way if we wanted to visit it, it was included in our tour price but she didn’t recommend it herself. We obviously decided to visit the museum but only to find it was closed on Tuesdays. No surprise that she scarpered very quickly before we got to the museum itself! We only had 3 days at New York with other trips booked for the other days so we wasn’t able to see if we could change our tickets from our tour date. All in all, don’t waste your money with this tour. Go down to the boat and pay to just visit yourself and save a ton of money.…
Date of experience: November 2021
Response from attractions4us, Public Relations Manager at Attractions4Us New York City
Responded 3 weeks ago
Again the option for the PEDESTAL was not active. You only purchased a guide tour with the 911 museum. You were welcome to stay as long as you wish on the island but there were other passengers and the tour can NOT go past 5 hours. If you look at what to expect the time in each location is very clear. WE INVITED YOU TO CONME ANOTHER DAY. Next time please review what to expect so you understand exactly the tour. The 911 Museum is a very sensitive and private location and everyone has a different way of wanting to approach. This portion of the the package is an add on and is self guided.