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Absolutely awful. Spent about £30 on playing the machines...5 of which were broken! And at £1 a play it quickly adds up. Had to call the manager out 5 times to get a refund each time! Awful. And to make it even better the young...More
Despite my cousin's birthday party being pre-booked and the number of attendees being known to employees, our food was stone cold and our drinks were very slow to arrive. Several of us felt ill the next day. Coincidence? You decide.
Staff did not seem very...More
Attended my niece’s birthday bash & was greatly looking forward to my first hotdog in many years, however when our food arrived it soon became clear that my hotdog was going to be anything but hot, or even slightly warm. Everyone’s food was similarly cold...More
We booked a laser quest party for 10 children (aged 7) and we have been extremely impressed from start to finish. The booking process itself was made easier by the very helpful staff over the phone and the great communication.
Admittedly, I don't think the...More
My first visit to the bowling alley at the Big Apple. Not a very appealing entrance with staircases closed off on either side, it looked like we had arrived under a motorway bridge. The actual interior is very tired looking. Games are not dear and...More
I came here with a group of 9 for our team social and was pleasantly surprised. After reading the reviews I wasn't quite sure what to expect, but the Duty Manager, Danielle set the tone well with her exceptional customer service and warm and friendly...More
I went to laser quest with 15 friends for my 8th birthday party. Mom was told we all should wear dark clothes to make the game better in the dark so that was good. You pick a game name, which is fun because it can...More
We went to Big Apple for 2 games of bowling (booked in advance) and it was quite busy and the bowling shoes need to be replaced. Therefore I had an ok experience.
The mens toilets are grotty and need to be cleaned more regularly.