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Review Highlights
🏊 Come on in, the water's lovely! Use the shoe covers to keep floors clean💁

Nice clean pool and poolside. Do use the blue shoe covers, the staff work hard to make sure the... read more

Reviewed 5 September 2018
Jeanette M
London, United Kingdom
Can't read, can't think,Can't skate safely!

So! the old rink is still wasteland, after waiting years, we are given this ... Saturday, looking... read more

Reviewed 1 week ago
johnny v
Read all 17 reviews
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Traveller Overview
  • Excellent44%
  • Very good11%
  • Average5%
  • Poor23%
  • Terrible17%
Travellers talk about
“ice hockey”(3 reviews)
“hot water”(2 reviews)
Suggested duration: 1-2 hours
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24 Western Road, Romford RM1 3JT, England
+44 1708 206892
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Reviews (17)
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All reviews ice hockey hot water sauna and steam room excellent facilities poolside lesson lockers shoes tickets
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1 - 10 of 17 reviews
Reviewed 1 week ago

So! the old rink is still wasteland, after waiting years, we are given this ... Saturday, looking forward to giving it a try, no room to wait comfortably in the foyer, £17 for 2 people, hot chocolate over £3 a cup! full size rink, but...More

Date of experience: November 2018
Thank johnny v
Reviewed 2 weeks ago

Staff are rude, giving rude looks to customers, talking behind their back and shaming people, not helpful at all especially the young staff, caring about their make up using mirrors then helping people out took me 15 mins to ask a simple question as they...More

Date of experience: November 2018
2  Thank JOE03222
Reviewed 4 weeks ago via mobile

My husband took my 2 girls ice skating on a Sunday morning. It wasn’t really busy. It was there 1st time going and they both teally enjoyed it. It cost £28 for 3 including skate hire.

Date of experience: November 2018
1  Thank islajane81
Reviewed 11 October 2018

The kids really enjoyed the ice ring and the Staff was very friendly. They can't wait to go there again!

Date of experience: October 2018
Thank Cristina F
Reviewed 23 September 2018 via mobile

I have an annual season ticket which is excellent value for money. The pool is super clean,changing village can get messy after the kids sessions, although the team clean up promptly. Check timetable during hols as not all the lanes are for adult swimming. The...More

Date of experience: September 2018
1  Thank Seaside544102
Reviewed 5 September 2018

Nice clean pool and poolside. Do use the blue shoe covers, the staff work hard to make sure the floors are clean to walk on in bare feet but sadly you can see there are some inconsiderate people walking in in shoes leaving a trail...More

Date of experience: September 2018
2  Thank Jeanette M
Reviewed 21 April 2018

From previous pictures I was expecting this rink to be a lot larger than it actually is. My visit was due to the rink at Chelmsford being closed for an Ice Show, so just came to Romford as it was the next closest rink; however,...More

Date of experience: April 2018
6  Thank RobertP3764
Reviewed 15 April 2018 via mobile

Fantastic 25m x8 lane swimming pool with varying depth. Check online for timetable changes as sometimes the pool is closed during swimming lessons etc! Sauna and steam room on poolside are spacious and clean. Gym is compact but has everything you need and it’s not...More

Date of experience: April 2018
2  Thank Claire_Husky
Reviewed 11 April 2018 via mobile

The staff were extremely rude and unhelpful, they wouldn’t even let my friend who CANNOT skate on a penguin! Terrible customer service, they should be ashamed. The people working there were clueless and had no idea what to do. People at reception were arrogant and...More

Date of experience: April 2018
14  Thank connor_yas
Reviewed 26 March 2018

tried to get a few questions answered about pensioners sessions and women only sessions. emailed twice - not answered - telephoned 3 times - phones just ringing. another day did manage to get through eventually 1 session per week for 1 hour. no women only...More

Date of experience: March 2018
2  Thank lindahoad996
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Questions & Answers
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1 December 2018|
Response from islajane81 | Reviewed this property |
I think the sessions are 1hour 45 mins. It cost £28 for an adult and 2 children. I think you can take your own skates.
10 April 2018|
Response from lindahoad996 | Reviewed this property |
dire - you have to pay in multi storey