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Isle of Wight Visitor Information Centre

High Street | The Guildhall, Newport PO30 1TY, England
+44 1983 521555
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Review Highlights
Helpful

Wonderful that this visitor information centre remains open as it's central location in Newport and... read more

Reviewed 29 July 2017
Peter_wiwi
,
Bembridge, United Kingdom
via mobile
helpful friendly staff

The staff here where friendly and knowledgeable and pleasant to talk to. lots of different... read more

Reviewed 13 May 2017
Gilliane M
,
Edinburgh, United Kingdom
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The Visit Isle of Wight Visitor Information Centre in the heart of Newport is open daily. Our friendly Travel Ambassador team are here to help visitors with inspirational ideas of days out on the Isle of Wight. We specialise in car free travel including cycling, walking, train, and bus travel. You can buy tickets for island events and a range of local Isle of Wight produce and gifts.
  • Excellent58%
  • Very good28%
  • Average7%
  • Poor7%
  • Terrible0%
29 Jul 2017
“Helpful”
13 May 2017
“helpful friendly staff”
Suggested Duration: < 1 hour
LOCATION
High Street | The Guildhall, Newport PO30 1TY, England
CONTACT
Website
+44 1983 521555
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1 - 10 of 14 reviews

Reviewed 29 July 2017 via mobile

Wonderful that this visitor information centre remains open as it's central location in Newport and friendly, knowledgeable staff are a real help to all visitors.

Thank Peter_wiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017

The staff here where friendly and knowledgeable and pleasant to talk to. lots of different leaflets available as you would expect, as well as books, booklets, maps to purchase - and a range of touristic gifts, from the dishtowels, pens and pencil type to Isle...More

Thank Gilliane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016

Good location in centre, staff friendly and very helpful. Not open on Sundays. Should be able to pick up plenty of helpful brochers and bus timetable.

Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 August 2016

Useful stop when you are visiting the Isle of Wight. It is worth walking beyond the shops to this centre. Based in an interesting building the helpful staff will be able to answer you questions and provide maps and leaflets. There's an interesting selection of...More

Thank Hoverhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 16 September 2016

Hi Thank you for taking time to review us and we are pleased we helped you when visiting. We hope to see you again soon. :)

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Reviewed 15 August 2016

Despite it being the middle of August and immensely busy, and the fact they no doubt get the same questions all the time, I found the staff welcoming and positive and they had all the information we needed which was great. Thank you!

Thank Georgette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 16 September 2016

Hi Georgette, Thank you for your review and for your lovely comments. We are always happy to help. We hope to see you again soon. :)

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Reviewed 1 August 2016

We called in to buy Around and About maps of the Isle of Wight. They didn't have the full box set, however they took our number and phoned us when they came in. While we were there, the staff were dealing with bicycle hire and...More

Thank Lynton191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 2 August 2016

Hi Lynette and Anthony Thank you so much for taking the time to review our service. We are delighted you received good service and hope to see you again soon. Kind regards Zoe (Visitor Experience Manager)

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Reviewed 24 April 2016

Staff very helpful with postcodes for the satnav. They offered lots of information on local points of interest

Thank DOR1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 27 April 2016

Hi Thank you so much for leaving a review. We are glad we were able to help you and offer ideas. Hope to see you again soon :)

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Reviewed 9 April 2016 via mobile

The site had been closed the past few years I tried to visit, but I'm glad to see that's it open again. You MUST visit an information centre (such as this excellent example) as early into your visit as possible--why? Because they know everything, and...More

Thank mjnewham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 27 April 2016

Hi Thank you so much for your review and we are delighted you enjoyed what we have to offer and our service :) See you again soon!

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Reviewed 27 October 2015

Was great to be met with such enthusiasm on Saturday. An absolutely dedicated and fabulous ambassador for iow. We love coming to the island and can't wait to come back to see what is on next time. So good to see the information centre open...More

Thank NikiFairyWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 28 October 2015

Hi Thank you so much for your lovely review and we are delighted we are able to help. We hope to see you on the island again soon :-)

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Reviewed 18 October 2015

Went into this centre and asked them where the nearest toilet was. Unfortunately I was gold to go to a location with no longer exists! Surely the most basic requirement for an information centre is to let people know where they can find a toilet.More

Thank SusanatBurtononTrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MrandMrsStroud, Manager at Isle of Wight Visitor Information Centre, responded to this reviewResponded 24 October 2015

Hi I am really disappointed to hear you feel we were not helpful. All the staff are fully aware of all the toilet locations near our centre and so concerned this information was not relayed. Can you please tell me the day you visited so...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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