The Hebridean Tea Store

The Hebridean Tea Store, Stornoway: Hours, Address, The Hebridean Tea Store Reviews: 4.5/5

The Hebridean Tea Store
4.5
Speciality & Gift Shops
10:00 AM - 5:30 PM
Monday
10:00 AM - 5:30 PM
Tuesday
10:00 AM - 5:30 PM
Wednesday
10:00 AM - 5:30 PM
Thursday
10:00 AM - 5:30 PM
Friday
10:00 AM - 5:30 PM
Saturday
10:00 AM - 4:30 PM
Sunday
11:00 AM - 3:00 PM
About
A dedicated speciality tea and coffee store on the Isle of Lewis. Choose from over 130 varieties of loose teas, fruit and herbal infusions. We also offer hot beverages like tea, coffee and hot chocolate as well as iced tea and home baking to take away. We are the only speciality tea store in the Western Isles, and in the West and North of Scotland. You have the chance to see and smell the teas before you buy. All teas are freshly weighed and packed while you are there. This is a shopping experience with all your senses. A visit to the Hebridean Tea Store will make you smile as it simply unique and different. Please note: During the summer months, mainly June/July/August we are also open on a Sunday for a few hours, just enough to grab some tea to go before going to the ferry!
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4.5
24 reviews
Excellent
20
Very good
2
Average
0
Poor
0
Terrible
2

Julie K
55 contributions
Miserable
Jul 2019 • Family
Popped in to browse the teas and have a couple of hots drink to sit in. Girl was the rudest most uninterested person I have ever met. A few people came in as we were sitting with our drinks and she was so rude they left with nothing.
Written 7 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
So sorry you thought I was rude and disinte.......oh look! Helicopter! On a serious note... people come in the shop for browsing around and then leave all the time. It is tourist season. That's what tourists do. People who sit in for their cup of tea want to enjoy it in tranquillity. If you were looking for an all singing and dancing service, I would suggest to go to an establishment that will offer this. Even so, if people are in the mood to chat, it is mostly more than obvious and we are happy to join in. In your case however...well...what can I say? Given the other reviews to places here on the island it appears to me that you had a miserable holiday and just for the sake of feeling miserable yourself you slag everybody else off as well. Apart from the food place, who apparently served fantastic Chinese Food. They are serving Thai food, by the way, not Chinese.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sujata410
Columbia, MD839 contributions
The place for tea lovers!
Jun 2019 • Couples
We finally made it into the shop after a couple of days of walking past it. What a delight! We were served by the owner's daughter who was very helpful in guiding my tea selection - living in United States, I don't get many chances to explore the wonderful world of teas! I purchased 4 black teas and am loving the Fisherman's Blend and Feasgar Math very much. Still have to try the other two. Any chance that you'd ship teas to the US?!! As others have said, besides tea, there are fantastic quirky coffee/tea related gifts to be purchased here as well.
Written 26 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your kind words. Yes, we do ship to the US frequently. Please visit our website for more information, thank you.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

windymiller2
Orkney, Scotland15 contributions
Best tea supplier in the country
Apr 2019 • Solo
Coming from Orkney, you might think it odd that we send to Stornoway for our tea supplies. Surely there must be more direct ways to do it? But Sabine and her staff as so welcoming, friendly and accommodating, that it wins hands down every time. We have been coming to the Hebridean Tea Store for 3 or 4 years now for supplies, either in person or by mail order, and each time we leave as very happy customers - And thats before we get home to make a cup of tea!

They have the best range of teas we can find anywhere - Well, to be honest, we have stopped looking now, as we know we can get all we need, want and more here, and know it will be at a very good price with very good service.

Keep up the good work Sabine and staff, and we'll keep coming back!
Written 19 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for your review. It feels really good when all our hard work is being appreciated and we meet happy customers like yourselves :-) See you around! S.
Written 19 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Scarlett Fox
Stornoway, UK1 contribution
Truly amazing little shop of oddities!
Apr 2019 • Solo
This is truly a fantastic shop to visit if you love tea, coffee, quirky gifts or are just in the mood for something a little different.
The staff have an immense amount of knowledge of what they sell and can give recommendations for someone wanting to try something new or for someone unsure of what to get for a gift.
The range of teas is immense and always growing! I never want for something new when it comes for teas with a place like this around, it truly has something for everyone. From your basic teas to some truly amazing ones from all over the world. This little shop is definitely a must for anyone!
Written 14 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you <3
Written 15 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisbeth Salander
London, UK23 contributions
A very rude woman behind the counter
Apr 2019 • Solo
The reply to my friendly comment of "oh you have so many teas" was 'well, we are a tea shop! " Right! It went downhill from there.I was the only customer in the shop and was made to feel very uncomfortable to the point that I almost walked out. I have to say that this girl is probably an employee as I was told that there is normally a very nice lady there, the owner I supppose. She shouldn't employ such rude people though. Even if she was having a bad day nothing excuses such rudeness.
Written 9 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Sometimes cafe and restaurant owners write a response in answer to a bad review and the response will go viral because of the humour and honesty in the response and because rude customers who take the time to write such unpleasant words deserve to be called out. I'm not clever or funny enough to do this. I will however, firmly stand by my member of staff who explained how upset you made her long before this review was written. I wish I was witty enough to write something about "closing the door on your way out" but you couldn't even close the door on your way in. And... to quote yourself... I hope you have nice day now.
Written 10 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

spaintrippers
Consett, UK65 contributions
Try the Machair
Sep 2018 • Couples
We loved this little shop. The speciality teas are wonderful, particularly the Machair blend. It isn't a tea shop in the sense of being able to order hot food or choose from an extended range of cakes or sandwiches but the limited range of food was very good and we enjoyed the teas so much that we brought some home with us and have re-ordered on line since. They have a very interesting stock of teapots and cups and other things tea related and the staff are very pleasant and knowledgeable.
Written 2 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Julie
Fife, UK18 contributions
Lovely lovely shop
Nov 2018 • Friends
Staff were very friendly and helpful. Explained different teas to us, provided a small sample and a nice chat. Would visit the shop again as well as order more tea online
Written 8 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you, much appreciated :-)
Written 18 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jollyholiday72
Wigan, UK18 contributions
Lovely brew
Aug 2018 • Couples
A little gem of a store. Sit down for soothing brew a cake and roam the shop smelling the wonderful teas on offer to drink and buy. I now order online. Something for everyone.
Written 16 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Glad you enjoyed your stay :-)
Written 18 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

648giovannac
Cuneo, Italy118 contributions
competent, nice and quiet
Jul 2018 • Couples
We have had several cups of tea, cakes and other specialities during our week in Stornoway. Not expensive, small but they Always find a table for you. Don't forget to buy some special tea or herbal tea before you leave!
Written 12 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you :-)
Written 18 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LaraS322
111 contributions
Must see for tea lovers
Jul 2018 • Friends
My husband is an avid tea drinker, so when we walked past this shop we doubled back and went in. It's not very big but it is packed floor to ceiling with flavors to smell. Everything smelled good. Coming from the States, my first question was to ask if she knew if I could carry tea back in my carry on. She confirmed we could and affixed ingredient stickers to the bags I purchased to help with customs. It was a fun and friendly shopping experience.
Written 30 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
thank you very much
Written 18 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about The Hebridean Tea Store

The Hebridean Tea Store is open:
  • Sun - Sun 11:00 - 15:00
  • Mon - Fri 10:00 - 17:30
  • Sat - Sat 10:00 - 16:30


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