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I came 2 weeks ago and mentioned to the owner that the play areas were not clean and all corners had hair and dirt, she told me she had hoovered that morning.
Having been using the place on and off for nearly 8 years and...More
Arrived on a rainy Saturday afternoon with two excitable children only to be bluntly told it was closed to a private function. Three sets of children were also turned away. Two very upset children. Anti business.
Food was good, my child loved the play area, cannot fault that in the slightest, staff’s customer service was poor. A child had deficated on the play area (poo on the floor) my child had to be the unlucky one to sit on it, there...More
We visited here on a weekday during term time so was nice and quiet with just pre-schoolers and toddlers running around rather than the older ones.
Really great to have the comfy sofas to sit on while the little ones burn off some energy.
Realy unhappy today arrived to an understandably busy play area but no organisation at all staff openly could see that there was several 5 years plus in the baby area and didn't say a thing I prompted them many times about this but shoulders shrugged...More
So we visited today (Saturday morning) and passed over our loyalty card to be bluntly told 'we no longer do them' even though I had a fully stamped card that I had rightfully earnt. I fuly understand they are no longer doing a loyalty program...More
Went on Wednesday afternoon with my girls and a friend with her daughter. The young girl on reception didn't smile and I found her to be quite rude, the girl serving behind the food counter was the same. I can't believe its £5.50 for four...More