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Ealu Medi Spa Therapy - CLOSED

Review Highlights
Awful experience-don't bother

I booked a massage and facial here in January, and arrived an hour before the appointment, as you... read more

Reviewed 7 February 2015
via mobile
Very disappointing

Lovely staff but everything else was below standard and disappointing. I had the deluxe manicure... read more

Reviewed 18 January 2015
Brid Mack M
Valparaiso Region, Chile
Read all 6 reviews
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Traveller Overview
  • Excellent0%
  • Very good0%
  • Average0%
  • Poor16%
  • Terrible84%
6 Feb 2015
“Awful experience-don't bother”
18 Jan 2015
“Very disappointing”
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Jessop St | The Heritage Hotel, Portlaoise, Ireland
+353 57 867 8848
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Reviewed 7 February 2015 via mobile

I booked a massage and facial here in January, and arrived an hour before the appointment, as you usually do, to use the advertised facilities-sauna, hot tub etc. But no such luck-the spa door was locked. Receptionist at leisure centre told me the therapist was...More

8  Thank talkingheads27
Reviewed 18 January 2015

Lovely staff but everything else was below standard and disappointing. I had the deluxe manicure and it was chipping within a few hours. The salon itself was run down and could have done with a spring clean.my friend had a massage which lasted 15 mins...More

Date of experience: January 2015
5  Thank Brid Mack M
Reviewed 24 December 2014 via mobile

I am extremely disappointed with the level of service I received today in Ealu Portlaoise. I booked in for HD Brows treatment and over the past two months I engaged in a number of Facebook messages with a staff member regarding the treatment. On arrival...More

12  Thank JulieConroy
Reviewed 1 March 2014

I received a voucher for a "Spa Day" for 2 for this place. It was the most horrible experience from start to finish. When we arrived, we were informed that they did not have our booking, blaming a new receptionist for the error. From there...More

Date of experience: February 2014
14  Thank Eithne M
Reviewed 30 September 2013

Had booked a Groupon spa deal and was disappointed - multiple problems with the bookings going missing 3 times! Staff explained that this was because all the bookings a made at head office. Staff very friendly & polite & helpful. Poor upkeep of reception room...More

Date of experience: August 2013
6  Thank Mexic07
Reviewed 1 September 2012

my comments refer to the spa only - not the hotel. i booked a spa package on groupon and wish i had read the previous review first. it fell way short of what i expected a spa in a 4 star hotel to be. The...More

7  Thank helens044
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