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One2Eleven

Closed Now: 09:00 - 17:00
Open today: 09:00 - 17:00
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Review Highlights
Pleasantly surprised

My partner and I ended up here with our little one during our stay in Penzance as it was wet and... read more

Reviewed 1 week ago
Abbie G
,
London, United Kingdom
via mobile
Ok, seen better and worst

Visited on our only wet day in holiday nearby, seem ok, something broken or missing, the little... read more

Reviewed 5 June 2018
challisfamily
,
challisfamily
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Traveller Overview
  • Excellent36%
  • Very good22%
  • Average15%
  • Poor12%
  • Terrible15%
Travellers talk about
“soft play”(19 reviews)
“fancy dress”(4 reviews)
“rainy day”(11 reviews)
About
Visit Cornwall's incredible indoor play zone at One2eleven in Helston. Jam-packed with play areas specially designed for youngsters, One2eleven will also please the parents, providing a safe, engaging and relaxing space for some ultra fun family...more
Closed Now
Hours Today: 09:00 - 17:00
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Contact
Flambards, Helston TR13 0QA, England
Website
+44 1326 554391
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Reviews (80)
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All reviews soft play fancy dress rainy day play safely baby area little boy great fun vets cafe holiday safety
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1 - 10 of 80 reviews
Reviewed 1 week ago via mobile

My partner and I ended up here with our little one during our stay in Penzance as it was wet and foggy. It was a Saturday and ended up being ridiculously busy as everyone had the same idea but yet it didn’t seem over crowded...More

Thank Abbie G
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 1 week ago

Thank you for visiting One2eleven and I'm so pleased to hear you enjoyed your experience. We really appreciate the review. Best wishes Richard Smith

Reviewed 20 August 2018 via mobile

Me and a friend visited here with our little ones and they loved it!. They loved running around the soft play area and was in there element!. The food from the cafe was really nice the kids loved the toddler meals it was all so...More

Thank Jaja W
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 26 August 2018

Thank you for visiting One2eleven and I'm delighted to hear that you had a lovely time with the children. I apologise that the ball cannons weren't working on the day of your visit. Best wishes Richard Smith

Reviewed 19 July 2018 via mobile

We have come at a quiet time. It has been great. My 2 year old has loved the big blue slide. It is very fast. The bacon baps are delicious. It is clean and staff are friendly

1  Thank Nick B
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 23 July 2018

Thank you for visiting one2eleven and posting a review - I'm so pleased to hear you enjoyed the experience. Best wishes Richard Smith

Reviewed 5 June 2018

Visited on our only wet day in holiday nearby, seem ok, something broken or missing, the little shop areas are nice touch, but the dress up area need a clean and wash and better size range, my son is 5 years old so didn’t use...More

2  Thank challisfamily
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 17 June 2018

Thank you for visiting one2eleven and for taking the time to post a review - we really appreciate the feedback and will review with th team. Best wishes Richard Smith

Reviewed 20 May 2018 via mobile

I took my three children here this week and I have to say it really was a waste of time! My son enjoyed it for a whole 30 mins and that was it then he asked to leave he is 5 my other two children...More

1  Thank Zoe C
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 24 May 2018

Thank you for visiting one2eleven and I'm disappointed to hear that your young children did not enjoy the experience. Generally young families do spend more than 30 minutes with us so I'm sorry that we did not meet your expectations on this occasion. Best wishes...More

Reviewed 26 April 2018 via mobile

Visited on a rainy day while holidaying in Hayle with a 4 and 9 year old. As a mother of two I've lost count of the soft plays I have visited over the years. At first glance the play area looks great, but then you're...More

Thank WwwanderlusttT
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 3 May 2018

Thank you for posting your feedback about your experience at One2eleven. I'm really disappointed to hear the comments and will review all points that you raise with the team. Best wishes Richard Smith

Reviewed 28 March 2018 via mobile

We went to the soft play area on a chilly March afternoon. The facility was quite quiet but there was no comfortable seating available as groups spread themselves and their detritus about. No member of staff appeared to be doing any tidying up at any...More

1  Thank Stuart G
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 2 April 2018

Thank you for visiting One2eleven and I'm glad that you enjoyed the play area. I'm disappointed to hear your comments about our cafe and I will review our sugar-free options on the menu with the catering team to look at improving our offer. Best wishes,...More

Reviewed 6 March 2018

Overall good fun for little ones, although there are often older children playing in the under 2's area which is a shame . Some of the music played doesn't really lend itself to a kids play area, and some of it is blatantly unsuitable for...More

Thank s345w
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 25 March 2018

Thank you for your feedback on One2eleven - it's much appreciated and I will discuss the points made with our management team to review the music and management of the older children using the little one's play area. Best wishes, Richard Smith Manager

Reviewed 5 March 2018 via mobile

Having limited experience in soft play I asked a friend for some advice. She suggested here and really glad she did. There’s a really good range of facilities for children of all ages and I was so pleased to find a designated toldler area. Our...More

1  Thank saz N
FlambardsHelston, Manager at One2Eleven, responded to this reviewResponded 11 March 2018

Thank you for visiting One2eleven and I'm pleased to hear you enjoyed the toddler area. I will pass on your comments about the food pricing to the team. Best wishes, Richard Smith

Reviewed 15 February 2018

I took my two daughters along with my 12 month old son, to meet some friends for a half term treat. My son was unable to play safely in the baby and toddler area, after already being knocked over by a child that must have...More

1  Thank 19_North_street
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