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Open today: 06:00 - 22:00
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Review Highlights
Be Prepared for Cancellations

I was given a Groupon voucher for my birthday in June 2017 - it was a mid-week early morning flight... read more

Reviewed 6 June 2018
Phil M
,
Aldershot, United Kingdom
Fantastic experience

What an amazing experience we had with Cotswold Balloon Safaris last evening, this was our forth... read more

Reviewed 4 June 2018
tina482014
,
banbury
Read all 34 reviews
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Traveller Overview
  • Excellent55%
  • Very good5%
  • Average0%
  • Poor2%
  • Terrible38%
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About
Cotswold Balloon Safaris are a customer friendly, energetic organisation offering special, memorable champagne balloon journeys throughout the glorious landscapes of the Cotswolds. Every balloon flight is a unique adventure with a great mix of...more
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Hours Today: 06:00 - 22:00
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Whychurch Farm Cottage Crudwell Road, Malmesbury SN16 9JL, England
Reviews (34)
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1 - 10 of 34 reviews
Reviewed 2 days ago

Booked in April 2016 for my wife's birthday. I opted for a Midweek Earlybird flight, and during the summer got into the 'Cancelled due to weather' cycle. So I would re-book (which in itself was tricky, because spaces were taken for the upcoming ones), only...More

1  Thank Vijay P
Reviewed 6 days ago

I am writing this as it is the only recourse I have over a thoroughly stressful and unsatisfactory dealing with this company. Having been on a balloon flight before I am completely aware of the limits placed on this kind of experience by the British...More

1  Thank Ailsa R
Reviewed 1 week ago

Mr Mike Jennings of Cotswold Ballon Safarie s own words to me today -you are effectively “ENTERING A LOTTERY IF —YOU DONT BUY ENOUGH TICKETS —YOU DONT WIN “ people be warned this man OVERSUBSRIBES his business so much- selling vouchers with a promise of...More

Thank Janette L
Reviewed 2 weeks ago

What a shockingly bad Company. Here's how they run their business. You pay your money and they issue you with a voucher which lasts for 12 months. You are then invited to use their online calendar to book your flight. What they don't tell you...More

Thank SWaugh330
Reviewed 2 weeks ago via mobile

I bought two tickets in March 2016 for a surprise birthday gift and we still didnt fly. They always cancel the flights for bad weather. Instead of trying to book the costumers they already have, apparently they keep seeling more tickets to new costumers and...More

1  Thank johnathanleite
Reviewed 3 weeks ago

Just had a “ride” and these guys are totally irresponsible. I come from a farming background and was shocked when the pilot “scimmed” a wheat field (that easily sets on fire) and the guys just said “it’s a thrill for our customers” - NO respect...More

3  Thank L1v1ngthedream
Reviewed 4 weeks ago via mobile

As a 21st birthday present it was incredibly disappointing. I received no flight, no refund and just a rude threatening company. As it was a Groupon deal, they couldn't be bothered at all, as they didn't give refunds. They took the money when they knew...More

1  Thank Mhambling
Reviewed 4 weeks ago via mobile

Totally overbooked couldn't get flights then they said weathere too bad. Won't fulfil booking won't refund. Seeking legal advice

1  Thank alisonhamblingah
Reviewed 6 June 2018

I was given a Groupon voucher for my birthday in June 2017 - it was a mid-week early morning flight only deal. Getting time off work for my wife and I was a challenge, but we booked for the Summer season and a day off...More

1  Thank Phil M
Reviewed 4 June 2018

What an amazing experience we had with Cotswold Balloon Safaris last evening, this was our forth attempt to fly after the others being cancelled due to the weather, unfortunately no one can control the weather. It was well worth the wait, Mike and his team...More

Thank tina482014
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318mary
21 July 2016|
Answer
Response from casual_carlos | Reviewed this property |
As i found out, the weather on the ground is different to the weather up there! So frustrating. I tried 7 times n constantly cancelled.
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