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Tenpin

The Rotunda Clarence Street, Kingston upon Thames KT1 1QJ, England
+44 871 221 0000
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Review Highlights
Terrible customer service

Several arcade games broke and it took ages to find anyone to help us. And when we did finally... read more

Reviewed 16 June 2018
Moviegoblin
,
Leatherhead, United Kingdom
via mobile
Terrible lanes....

I'm not an expert bowler but I am competitive enough to have my own bowling balls (5 infact) and my... read more

Reviewed 10 June 2018
Marc C
via mobile
Read all 42 reviews
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Overview
  • Excellent7%
  • Very good32%
  • Average26%
  • Poor19%
  • Terrible16%
5 Apr 2018
“Good place for bowling if a bit noisy”
4 Feb 2018
“Venue good, service dreadful”
Closed Now
Hours
Hours Today: 12:00 - 00:00
Suggested Duration: 1-2 hours
LOCATION
The Rotunda Clarence Street, Kingston upon Thames KT1 1QJ, England
CONTACT
Website
+44 871 221 0000
Write a ReviewReviews (42)
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1 - 10 of 42 reviews

Reviewed 16 June 2018 via mobile

Several arcade games broke and it took ages to find anyone to help us. And when we did finally locate someone they were rude and took 10mins to return to help and fix the machine. Then my daughters got trapped in a simulator game that...More

Thank Moviegoblin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

I'm not an expert bowler but I am competitive enough to have my own bowling balls (5 infact) and my own shoes. The lanes here are by far the worst I have ever played on and I've played on some poor lanes. If you want...More

Thank Marc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

Nothing works properly causing long waits because you have to wait for a member of staff who are rarely bursting with joy to deliver any kind of service. Lanes don’t work properly, air con doesn’t work and it’s an absolute mess. Be prepared to wait...More

Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 April 2018 via mobile

Went early evening with the kids for bit of fun... place is a mess Bowling lanes broke... where your own shoes (not bothered about damage to lanes) Change machines out of change (for arcade machines) arcade machines also out of action.. Limited drinks at bar...More

Thank Tedd75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Nice place to wile away a few hours bowling. Very popular and there is an arcade there as well. Food and drink also available if needed. Reasonably priced as well. You can also use your own shoes so no need to hire the normal bowling...More

Thank Grumpybrother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

Looked after well enough on the evening itself , despite venue being really run down and tired but afterwards was SHOCKING - I had to ask no less than 5 times for a receipt to be emailed. Five. Embarrassingly bad. Eventually took 2 weeks. A...More

Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

I’m not one for writing poor reviews but having witnessed how horrendous this place is and the price they charge, I felt compelled to put out to the world this place should be avoided until the owners/managers get a decent manager in here and sort...More

2  Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

We played a couple of games on an unpleasant Sunday afternoon. It is a standard bowling alley with a relaxed feel. Staff were helpful and pleasant. Not sure about being allowed to bowl in your own outdoor shoes. They could do with some new balls...More

Thank sleepybexhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Special Summer Holiday offer - booked and paid online for 4 a included 1 game plus 1 meal. Final holiday treat before back to school. Total mistake. Bowling was OK but wait to order food in queue was ridiculous, food took ages and was revolting....More

Thank Womblecamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017

I visited here to play a couple of games of bowling with some friends. The staff were very friendly and the atmosphere was great! The only down side was their was quite a wait at the bar as the lady behind the bar was taken...More

Thank Jessiccaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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