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Crow Wood Leisure Limited

Open Now: 06:30 - 21:45
Open today: 06:30 - 21:45
Review Highlights
Spa day

My friend and I had a Spa day and we thoroughly enjoyed it. The facilities were first class and... read more

Reviewed 10 October 2018
irisoldroyd
,
Todmorden, United Kingdom
via mobile
5* Spa experience

I’ve been to a few spa days around Manchester area This Spa day was a 60th Birthday gift from my... read more

Reviewed 3 October 2018
512bernadette
,
Burnley, United Kingdom
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent73%
  • Very good12%
  • Average11%
  • Poor3%
  • Terrible1%
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About
Open Now
Hours Today: 06:30 - 21:45
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Suggested duration: More than 3 hours
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Contact
Royle, Burnley BB12 0RU, England
Website
+44 1282 421222
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Reviews (102)
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All reviews lounge bar chicken dinner very pleasant experience service was excellent leisure complex reception staff body massage lancashire breakfast spa hotel first class my sister in law relaxation area the young lady on arrival changing rooms be fair great spa
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1 - 10 of 101 reviews
Reviewed 4 weeks ago via mobile

I'm a member at crow wood and have been for a short while now. The gym facilities are a little dated, and even certain benches unusable. There are a couple of really helpful trainers but others who actually get in the way by using machines...More

Date of experience: November 2018
1  Thank XlubilooX
Reviewed 4 November 2018 via mobile

Went for a spa day, i am not a member but have been on several occasions. The reception staff very helpful and had a fantastic body massage , so relaxing , the young lady was very pleasant. The outside hot tub was good only down...More

Date of experience: November 2018
Thank ratty666cat
Reviewed 10 October 2018 via mobile

My friend and I had a Spa day and we thoroughly enjoyed it. The facilities were first class and the staff very welcoming and professional. We also enjoyed a sumptuous meal in Bertrams which was a very pleasant experience. I would recommend Crow Wood for...More

Date of experience: October 2018
Thank irisoldroyd
Reviewed 3 October 2018 via mobile

I’ve been to a few spa days around Manchester area This Spa day was a 60th Birthday gift from my daughter Had a wonderful day Mum and daughter day. Great Spa and treatments, food was delicious followed by cocktails around the fire pit I didn’t...More

Date of experience: April 2018
Thank 512bernadette
Reviewed 27 August 2018 via mobile

Nipped in for a quick lunch .. lovely surroundings.. service , food and price weee excellent . Will definitely visit again

Date of experience: August 2018
Thank heyssuzanne
Reviewed 27 August 2018 via mobile

The facilities at Crow Wood are better than average but the staff (particularly in the Lounge and on Reception) can be very poor. The wait for food can often be long and the new seating layout is chaos at peak times. We’ve decided not to...More

Date of experience: August 2018
2  Thank NeilandNatalie
Reviewed 29 July 2018 via mobile

Regretfully I have had to cancel my membership at Crow Wood after more than 10 years due to the awful customer service I have received the last couple of times I visited The Lounge. Rude and unhelpful staff which is such a shame as I...More

Date of experience: July 2018
7  Thank backinblack2018
Reviewed 29 June 2018 via mobile

This was a 50th Birthday present. I booked a spar Day which included an energising body massage, 2 course lunch and the full use of the thermal suite. The thermal suite was lovely, clean and a verity of sauna / steam rooms to go in...More

Date of experience: June 2018
1  Thank Fiona S
Reviewed 16 June 2018 via mobile

Went for the full day from 0930 until 2000 hrs, Food nice, service good and treatments brilliant. Some details left unattended such as cob webs etc in the fire pit and struggled to get beds outside with so many reserved, although the policy says you...More

Date of experience: June 2018
Thank Battle97
Reviewed 17 April 2018

The swim was great, as usual. Water warm, jacuzzi excllent. But trying to access a hairdryer afterwards proved to be impossible. Too many folk taking up the places to apply full makeup, so although the dryers were free, they couldn't be used. Not enough chairs...More

Date of experience: April 2018
4  Thank BurnleyEliza
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