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Hovertravel

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Review Highlights
First trip on Hovercraft

We were doing a day trip to Portsmouth whilst on holiday on the Isle of Wight so took the... read more

Reviewed 2 days ago
JenPen89
,
Leicester, United Kingdom
Exciting Sea Travel

What a great way to get to Southsea from Ryde (or vice versa obviously) , not only is it quick it... read more

Reviewed 5 days ago
UTO1867
,
Wakefield, United Kingdom
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Certificate of Excellence
Traveller Overview
  • Excellent71%
  • Very good21%
  • Average3%
  • Poor2%
  • Terrible3%
Travellers talk about
“blue card”(15 reviews)
“day trip”(37 reviews)
“isle of wight”(101 reviews)
About
Hovertravel provides the fastest Isle of Wight ferry service across the Solent and is the world's longest running and only commercial hovercraft operator in Europe. Our passenger ferry service takes you directly to the shore at Southsea or Ryde in...more
Contact
Quay Road | Quay Road, Ryde PO33 2HB, England
Website
+44 1983 717700
Top Selling Tours & Activities in and around Ryde
Reviews (510)
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All reviewsblue cardday tripisle of wighttakes minutesmode of transportcross channelquick crossingportsmouth southseagreat tripreturn journeyspecial offerregular servicehover craftboth waysticket officebad weatherten minutes
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1 - 10 of 499 reviews
Reviewed today via mobile

As a regular traveller on Hovertravel the customer service is frequently below par with slow to get information, persistent delays and reliabilities issues. This seems to me to be in particular from the Ryde terminal. Today I saw the Ryde terminal extremely busy and don't...More

Thank Jacob M
Reviewed 2 days ago

We were doing a day trip to Portsmouth whilst on holiday on the Isle of Wight so took the opportunity to do the hovercraft as quicker than passenger ferry. Very smooth, good customer service when needed. Clean facilities. Would do again.

Thank JenPen89
Reviewed 5 days ago

What a great way to get to Southsea from Ryde (or vice versa obviously) , not only is it quick it is a unique experience in itself. One thing to note is if you are staying at the Royal Esplanade Hotel over the road from...More

Thank UTO1867
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 days ago

Great review - thanks

Reviewed 1 week ago

We'd seen the hovercraft leaving Southsea on numerous occasions but had never been on. Decided to use it whilst on a day trip over to the Isle of Wight. We hadn't booked in advance, and there was a little bit of a queue when we...More

1  Thank Sharon H
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 days ago

Hi Sharon - thanks for your your informative review. The hot weather has been stressful for all our customers and we are glad you were able to take advantage of our free water and ice pops. It is unfortunate that your husband was not treated...More

Reviewed 1 week ago via mobile

Day visit to I o w . We had a voucher From virgin experience. Booking was quick and simple. Ferry was on time, lovely staff. Comfortable journey. No complaints

Thank Cat M
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 2 days ago

Hello Cat - thanks for your review and delighted to read that you enjoyed your hovercraft experience with us.

Reviewed 1 week ago via mobile

Friendly staff, smooth flight and Southsea to Isle of Wight in 10 minuets! Great experience. Hardly a bump even when the wind got up. Flexible return times too!

Thank Sara J
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Thank you Sara for your five-star review and hope to see you again soon.

Reviewed 1 week ago via mobile

Took the hovercraft to the IOW and back last weekend with my family and it was a great way to travel. We bought an advance family ticket so it only cost £30 return for all 4 of us. Fast service. Great customer service. Will definitely...More

Thank Fresh_Vintage
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

A fabulous review, thank you and great to read that you used our off-peak fare - see you soon.

Reviewed 1 week ago

The best experience for day tripping to the Isle of Wight. Service is great and the staff are fantastic.

Thank Stephen L
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Thanks Stephen for your review - we agree: our staff are fantastic! On behalf of Neil Chapman, Managing Director

Reviewed 2 weeks ago

Booking tickets on arrival was very easy and ticket times were flexiable as long as there were spaces,the staff were friendly and helpful and the crossing was smooth and enjoyable,would definitely do the journey again

Thank Jeanette M
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Hi Jeanette - it was a delight to read your review and we look forward to seeing you again soon.

Reviewed 2 weeks ago via mobile

They staff were so friendly and helpful and helped us change our prebooked times either end with no quibbles.

Thank Saratay92
StephenRForster, Public Relations Manager at Hovertravel, responded to this reviewResponded 1 week ago

Thank you for your review - we do try to be as flexible as possible for our customers and fully appreciate that plans and circumstances can change on the day. On behalf of Neil Chapman, Managing Director

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Questions & Answers
Ask a question
Emily E
28 July 2018|
AnswerShow all 8 answers
Response from StephenRForster | Property representative |
Hi Here the answer to your question, from our Fleet Captain, who explains that wind strength is only part of the issue: "The critical restriction on our craft, as stated in the Maritime and Coastguard Agency High Speed Craft... More
0
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countryretreat938
22 February 2018|
AnswerShow all 6 answers
Response from chrismranger | Reviewed this property |
Dogs are allowed on the Hover and it's not too noisy so unless a very nervous dog should be ok..
1
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