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Review Highlights
Christmas Party.

I went here for a works Christmas party, we met up in the bar and moved to our table when it was... read more

Reviewed 3 weeks ago
david k
,
Southend-on-Sea, United Kingdom
Christmas party

We hired a private room we had a bar, dj food and seating area. The evening worked well with some... read more

Reviewed 4 weeks ago
Greenanimal
,
essex
via mobile
Read all 163 reviews
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Traveller Overview
  • Excellent42%
  • Very good39%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“great night”(15 reviews)
“sunday roast”(6 reviews)
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Contact
Western Esplanade, Westcliff-on-Sea, Southend-on-Sea SS0 7QY, England
Website
+44 1702 352919
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Reviews (163)
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LanguageEnglish
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All reviews great night sunday roast saturday night great value dance floor excellent food christmas party three course meal booked a table waiting staff nice atmosphere roulette table nice meal feel very welcome very reasonable price fun evening black jack table
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1 - 10 of 163 reviews
Reviewed 4 days ago via mobile

My first real visit to a casino, not my thing gambling at all, never even been to a bookies in my adult life, so hopefully that paints a picture. A delightful receptionist booked us in ( I joined online just an hour before) walked into...More

Date of experience: January 2019
Thank Onge1964
Reviewed 1 week ago

Restaurant not open all day but bar food available. Bar food was of restaurant standard served nicely and hot and fresh. We chose to sit at the bar although there were comfy chairs and tables also at the bar. Two lovely ladies to chat to...More

Date of experience: January 2019
Thank 710paulinet
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 6 days ago

Thank you for your feedback and we look forward to seeing you again in the near future.

Reviewed 3 weeks ago

I went here for a works Christmas party, we met up in the bar and moved to our table when it was ready. As we sat at the table we were asked if we wanted any drinks but as we had just left the bar...More

Date of experience: December 2018
Thank david k
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 3 weeks ago

Thank you for your feedback and we appreciate your comments. We are a very popular venue for works Christmas Parties and we will look into all the negative comments we receive. Thank you once again and hope to see you again in the near future.

Reviewed 4 weeks ago via mobile

We hired a private room we had a bar, dj food and seating area. The evening worked well with some of us dancing some drinking and some gambling. Staff were very friendly and lots of them. A great place for a works christmas do

Date of experience: December 2018
Thank Greenanimal
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and we look forward to seeing you again soon.

Reviewed 11 December 2018 via mobile

Went with my partner after an evening meal. Expected a room full of smart casual dress and people enjoying a flutter. The reality was more like your local back street bookies on a Saturday morning. Shame really. If you want a casino in Southend, the...More

Date of experience: October 2018
Thank markymark2607
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 4 weeks ago

Thank you for your feedback and comments. We are regarded as one of the premier venues in Essex and strive to fulfil everyone's expectations, when visiting the casino. We also acknowledge that we are a popular venue during the Christmas period and welcome all our...More

Reviewed 13 November 2018

A party of four we ate here before going to see Jools Holland at the Cliffs, the service was good the others loved their food, lamb and chicken, my duck was a bit tough and not very warm. We did not have a lot of...More

Date of experience: November 2018
1  Thank judybrazil
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 14 November 2018

Thank you for your feedback and we look forward to seeing you again soon.

Reviewed 6 November 2018 via mobile

Lots of fun, clean, exciting and professional establishment. Gets quite busy but the staff are helpful

Date of experience: November 2018
Thank lawsy64
Reviewed 18 October 2018

Been to the casino on a number of occasions - always had a great night - you can ignore the gambling and still have a great time with reasonably priced quality food and drink - normally a disco of some description.

Date of experience: December 2017
Thank paulrdraper2018
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 20 October 2018

Thank you for your feedback and we look forward to seeing you again soon!

Reviewed 11 October 2018

Not to be missed. An excellent venue and facility. Has everything you would expect and require with plenty of TV screens for live sports, excellent food including an a restaurant and friendly, informative staff should you wish to have a bet or two. If you've...More

Date of experience: September 2018
Thank Ray K
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 12 October 2018

Thank you for your feedback and we look forward to seeing you again in the near future!

Reviewed 6 October 2018 via mobile

Just taken my elderly parents (88&87) to the casino. Staff could not have been better as my mother is a wheelchair user and not the typical casino goer! They both enjoyed a meal and a couple of hours on the slots. Great evening out many...More

Date of experience: October 2018
Thank johnpw1
GentingClubWestcliff, Public Relations Manager at Genting Casino, responded to this reviewResponded 9 October 2018

Thank you for your feedback and we look forward to seeing you all again in the future.

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Questions & Answers
Ask a question
lewisroy75
27 February 2018|
AnswerShow all 4 answers
Response from GentingClubWestcliff | Property representative |
Please call the casino and ask to speak to Sara Vera-Pile 01702 352 919 and we will forward you a menu. Thank you for your enquiry.
2
Votes
Toni H
11 April 2015|
AnswerShow all 3 answers
Response from Debbo2014 | Reviewed this property |
We had 2 booths for 18 people for a 50th birthday, they are near a bar and the dance floor, and, we ordered food from the bar menu, although you can get one of the packages, with food we had a really fun night.
0
Votes