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Review Highlights
New haven Ferries

It’s a very useful and interesting way to travel but queuing and so can be the stressful part and... read more

Reviewed 29 July 2018
Tommiddle
,
Saffron Walden, United Kingdom
via mobile
Smooth operator

We travelled on a day which was not too busy. We did not have to queue very long, though we got... read more

Reviewed 14 July 2018
CaroleAK
,
Llangybi, United Kingdom
via mobile
Read all 69 reviews
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Traveller Overview
  • Excellent14%
  • Very good17%
  • Average20%
  • Poor28%
  • Terrible21%
29 Jul 2018
“New haven Ferries”
13 Jul 2018
“Smooth operator ”
About
Suggested duration: < 1 hour
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Contact
| Railway Approach, Newhaven BN90DF, England
+44 844 576 8836
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Reviews (69)
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1 - 10 of 64 reviews
Reviewed 12 October 2018

The title says it all really. Very convenient location to reach by road from A27 or A259 coast road. Railway station next to ferry terminal - couldn't be easier.

Thank Gary D
Reviewed 28 September 2018 via mobile

So far my experience has been excellent. Very courteous and helpful. I arrived early and found the facilities clean and user friendly.

Thank suecaroline2015
Reviewed 7 September 2018 via mobile

The best thing about this place is leaving on the ferry. The owners have just negleted this place for years. But it serves a purpose. Now the one in Dieppe is much nicer. So come on guys brighten this gloomy place up.

Thank deepsky
Reviewed 21 August 2018

Being used to larger ports like Dover, with some form of facility to walk to this was disappointing. The whole port needs revamping and expanding. Almost an hour to get out of the port. We only live 11 miles away and thought we would be...More

1  Thank Scyliorhinus
Reviewed 18 August 2018 via mobile

Ferry crossing is good but unloading at Newhaven always a nightmare. 4 hours crossing but 1.5 hours getting off the ferry and getting through customs. Very disorganised as always. It's a good thing we live in the next town to get home...

1  Thank Pettermann
Reviewed 8 August 2018

This is the quickest it has taken to arrive and check-in and drive on to the ferry. Just what we wanted after spending most of the day travelling from the west coast of Wales

Thank Pete J
Reviewed 7 August 2018

We have used this ferry port on several occasions over the past six years. Each time we hope that there might be some improvement, not a chance. You can't even get a bottle of water or a paper or a bar of chocolate. The shore...More

2  Thank grimbo484
Reviewed 29 July 2018 via mobile

It’s a very useful and interesting way to travel but queuing and so can be the stressful part and you can do what you like here such as sleeping and eating and just chilling. The fact there’s also one eatery on ferry, makes the queue...More

1  Thank Tommiddle
Reviewed 16 July 2018 via mobile

We were a couple in a car. Great crossing both ways but totally spoilt by the time it took to get us off & to get through passport control! 45 minutes when we got to Dieppe but over an hour arriving back at Newhaven. Tip...More

1  Thank JCT_10
Reviewed 14 July 2018 via mobile

We travelled on a day which was not too busy. We did not have to queue very long, though we got there over an hour before. It’s always pot luck where you end up on the ship. Unfortunately we ended up on the top deck...More

2  Thank CaroleAK
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Questions & Answers
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Christine W
11 August 2016|
AnswerShow all 2 answers
Response from CRMExpert |
Yes. It’s £5 a day. Cash only paid for in the terminal
0
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