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Forest Row Cycle Hire

Closed Now: 10:00 - 17:30
Open today: 10:00 - 17:30
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Review Highlights
Cycle hire for Forest Way cycle ride

A great system to hire off-road bikes to cycle the Forest Way. Unfortunately there are still a few... read more

Reviewed 15 August 2018
James B
via mobile
Well worth it

We had a really enjoyable day,the service from the young girl was exellent. The cycle route itself... read more

Reviewed 1 September 2016
Christine T
,
Lyme Regis, United Kingdom
via mobile
Read all 27 reviews
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Traveller Overview
  • Excellent72%
  • Very good7%
  • Average7%
  • Poor3%
  • Terrible11%
15 Aug 2018
“Cycle hire for Forest Way cycle ride”
15 Apr 2017
“What a shambles ”
About
•A range of top quality adult bikes suitable for men and women of all sizes •Children's bikes for the young independent rider •A tag along trailer for younger children so they can join in the fun •A trailer for the youngest, your dog or simply...more
Closed Now
Hours Today: 10:00 - 17:30
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Suggested duration: More than 3 hours
Contact
Lower Road, Forest Row RH18 5HE, England
Website
+44 7946 125165
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Reviews (27)
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1 - 10 of 27 reviews
Reviewed 15 August 2018 via mobile

A great system to hire off-road bikes to cycle the Forest Way. Unfortunately there are still a few teething problems with the technology. We found the code on the app for the access to the bike shed was truncated on my phone and we couldn't...More

Thank James B
Reviewed 15 April 2017 via mobile

Ok so it was Easter weekend but there is no excusing the poor quality of service, firstly there was no answer from the advertised phone number. So we emailed them, a few hours later we get a very vague email reply. We followed up that...More

1  Thank SamMould
Forest Row C, Cycle Hire Administrator at Forest Row Cycle Hire, responded to this reviewResponded 11 May 2017

Dear Sam, we are sorry to hear of your bad experience whist hiring one of our cycles, we are in the process of changing the way our bikes are hired to a new scheme where you will be able to hire and pay for your...More

Reviewed 11 April 2017

I pre-booked an appointment via email a couple of days before. I turned up at the right time.... no sign of anyone. Called the number and told someone would be with me shortly.. Waited around for an hour.... They didnt answer any more of my...More

3  Thank Martin P
Forest Row C, Cycle Hire Administrator at Forest Row Cycle Hire, responded to this reviewResponded 11 May 2017

Dear Martin, We are really sorry that you had a bad experience whilst trying to hire our bike. We have spoken via private message but i would like to offer you a free 1/2 day hire for you and your wife. We are in the...More

Reviewed 1 September 2016

We had a really enjoyable day,the service from the young girl was exellent. The cycle route itself was really good and certainly value for money.

1  Thank Christine T
Reviewed 26 August 2016 via mobile

Couldn't ask for more- great weather , great bikes , fantastic route that we were advised on. Friendly and helpful shop worker.

Thank Chris H
Reviewed 23 August 2016

Only a limited amount of bikes, particularly with trailer for young kids so book early. Take some bikes of your own if you can.

Thank david p
Reviewed 8 August 2016 via mobile

I looked online before booking to have a look at prices and saw a half day would be £12 each for adult which I didn't think was too expensive. However, upon arrival I was told it was £20 each even though no mention of this...More

Thank Elizabeth C
Reviewed 14 June 2016 via mobile

This is a real gem and a gift for us in Forest Row. So conveniently located and such friendly people. They repair cycles and also suggest routes. Using them this summer too.

Thank Rodney N
Reviewed 3 April 2016 via mobile

Hired some bikes from Alan who was extremley helpful and had a wonderful bike ride to groombridge where we found a nice country pub for a cheeky beer before cycling back where we then stopped off at the local cafe for some great food. All...More

Thank DamianK4181
Reviewed 8 March 2016

Rang two days before asking if cycle hire was advisable online! Told don't worry you will be fine! Showed up having driven one hour to get there, not open! Rang mobile number on door to be told not open till Easter and a staff shortages!...More

1  Thank Nicky B
Alan P, Community Volunteer at Forest Row Cycle Hire, responded to this reviewResponded 1 April 2016

Dear Reviewer Apologies for the delay in responding to your review. We have been experiencing some difficulties with a hand over period which has resulted in a drop in the level of service we seek to achieve. Second apologies for the communication breakdown you reported....More

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