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Certificate of Excellence
Traveller Overview
  • Excellent76%
  • Very good19%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“hamburger”(14 reviews)
“great tour”(12 reviews)
About
At Charley's is a you'll experience chocolate from cocoa tree to chocolate bar. Learn about the history of the food of the gods. See cocoa trees growing in the plantation, spot the orchid like flowers and see pods ripening. The 13 stages from...more
Suggested duration: 2-3 hours
Contact
388 Cassowary Dr | El Arish Mission Beach Rd, Mission Beach, Queensland 4852, Australia
Website
+61 7 4068 5011
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Reviews (219)
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215 results
Traveller rating
164
40
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6
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LanguageEnglish
164
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4
1
6
Show reviews that mention
All reviews informative tour hamburger great tour finished product award winning paddock to plate chocolate samples taste testing the bean beans cocoa trees bbq lunch final product single origin great insight few hours unique experience
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1 - 10 of 215 reviews
Reviewed 10 February 2019

This was a fascinating story of how this business grew and how it is growing today. It's all about chocolate - it's history and right up to today as well. It is absolute farming for real and what they are doing is innovative farming and...More

Date of experience: February 2019
Thank 558annette
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 12 February 2019

Thank you so much for taking the time to write this review and coming down from Cairns to do our tour. It was a real pleasure to have you both here and hope that you are still enjoying your chocolate.

Reviewed 14 January 2019 via mobile

A very informative tour, nice to see the plants up close for a full bean to bar experience. This kids enjoyed the quiz sheet. We were very surprised by the amount of chocolate during the tasting, we thought we'd be trying 2-3 chocolates but we...More

Date of experience: December 2018
Thank 1Lea
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 24 January 2019

Thank you for your great review. Glad that the kids enjoyed the Quiz. We also think that the tasting is a highlight of the tour and as you may have gathered we are very proud of our chocolate and want to share it with as...More

Reviewed 31 December 2018

We went to this place to see where and how chocolate is been done and had a few to eat very lovely highly recommend for sweet toothes.

Date of experience: December 2018
Thank A7312HBmiriamc
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 3 January 2019

Thank you for a lovely review and your recommendation.

Reviewed 29 December 2018 via mobile

Chris and Lynne have put together a great tour, telling the history of chocolate both worldwide and more importantly the emerging business in Australia. The tour takes you around the farm explaining not only how the farm works but also how they came to be...More

Date of experience: December 2018
1  Thank LeanneLH72
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 3 January 2019

Thank you for your time in writing a great review. Much appreciated.

Reviewed 20 December 2018 via mobile

Very aggressive marketing and the tour was not impressive. Some interactive activities would have been appreciated rather then a lecture. The chocolate however was niceMore

Date of experience: December 2018
Thank Bec1234P
Chris J, Owner at Charley's Chocolate Factory, responded to this reviewResponded 2 January 2019

"Very aggressive marketing" that is certainly an interesting comment, as we we do very very little marketing since most of our visitors come as a result of word of mouth recommendations. There is lots of information but we do try to present it in an...More

Reviewed 11 December 2018

Fun place with owner with a passion for their.business. the owners do the tour. The chocolate is yum yum yum.

Date of experience: September 2018
Thank robyndevans2012
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 14 January 2019

Thank you for your lovely review. Apologies for not responding earlier.

Reviewed 29 November 2018 via mobile

Educational and delicious! Our favourite route of learning! We loved every minute of our tour ave so did the kids!

Date of experience: November 2018
Thank Meander52447132144
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 12 December 2018

Thank you so much. So glad that you enjoyed the tour

Reviewed 4 November 2018 via mobile

My husband and I both really enjoyed this tour. It was very informative and it was interesting to learn about the process from harvesting to the final product. We were able to taste the chocolate and.the tour finished with lunch provided. In all a very...More

Date of experience: November 2018
Thank Heather M
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 12 November 2018

Thank you for a great review and your support. It is very much appreciated.

Reviewed 21 October 2018 via mobile

I visited Charleys chocolate factory on the weekend with my 14 yo son. Chris and Lynne were amazing hosts. We learnt all about the history of chocolate and learnt about their tree to bar operations. The chocolate was amazing!! Highly recommended to eat and to...More

Date of experience: October 2018
Thank 230traceyg
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 12 November 2018

Thank you so much for a lovely review. We really very much appreciate it and it was a pleasure to have you here.

Reviewed 30 September 2018

It was very interesting,we had a crash course of the history of cacao ,lots of things we did not know,especially the Australian component.It is a very labor intense industry.Chocolate is not just chocolate ,each has a different taste.The trip through the orchard was very informative,the...More

Date of experience: September 2018
Thank Frank A
LynnJ980, Owner at Charley's Chocolate Factory, responded to this reviewResponded 12 November 2018

Thank you for taking the time to write a review. It is very much appreciated and we are glad that you enjoyed your time with us and of course the chocolate!

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Questions & Answers
Ask a question
beanie17092018
17 April 2018|
Answer
Response from LynnJ980 | Property representative |
At the moment all of our chocolate is dark and 70% cocoa. having said that there are two that kids seem to like as they are quite soft in flavour. We do not specifically make chocolates for kids at this stage. Hope that... More
0
Votes
Trustable
2 March 2016|
Answer
Response from Chris J | Property representative |
Yes there is a vegetarian and/or gluten free option but this must be requested at time of booking to ensure availablity. Vegetarian is burger with veg patty instead of meat. GF is GF bread instead of normal roll and GF meat... More
1
Vote
Trustable
2 March 2016|
Answer
Response from Chris J | Property representative |
Hi, thanks for your interest. We will most likely also be running the next day (Friday same time etc), but this is subject to demand at the time. Hope this helps. Regards Chris
1
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