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The Rum Story

Opens in 22 min: 10:00 - 16:30
Open today: 10:00 - 16:30
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Review Highlights
Well worth a visit

This is an attraction I have visited previously, never disappointed, but what a shame that the... read more

Reviewed 4 weeks ago
Ann D
,
Cumbria
Surprising visitor attraction almost hidden away in plain sight

Absorbing and atmospheric attraction detailing the story of Rum from growing the sugar to bottling... read more

Reviewed 3 July 2018
briantayloradams
,
Redcar, United Kingdom
Read all 232 reviews
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Traveller Overview
  • Excellent45%
  • Very good43%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“slave trade”(30 reviews)
About
Opens in 22 min
Hours Today: 10:00 - 16:30
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Contact
27 Lowther Street, Whitehaven CA28 7DN, England
Website
+44 1946 592933
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Reviews (232)
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All reviews slave trade well worth a visit jefferson family hidden gem gift shop small attraction sugar cane royal navy interesting history rainy day great visit the main street an excellent place west indies couple of hours small cafe lake district
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1 - 10 of 229 reviews
Reviewed 1 week ago via mobile

Really enjoyed our visit here. Great insight into the history of rum. The slavery boat really brought home how awful slaves were treated. The staff were very friendly. I spent a small fortune on rum goodies from the shop, but been informed from family they...More

Thank Sarah W
Reviewed 3 weeks ago

This place is an inter-active walk through history. I visited Whitehaven with no clue of their historical involvement in the slave trade and this place not only explains it in detail but has managed to design an experience that really hooks you and gets you...More

1  Thank NinhHao
Reviewed 4 weeks ago

This is an attraction I have visited previously, never disappointed, but what a shame that the cafe no longer does meals, sign of the times, they just do tea, coffees and tray bakes, always better than nothing, however, better tea bags would be a good...More

Thank Ann D
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 4 weeks ago

Thank you for your review Ann and your repeat custom. I have passed your comments about the café over to our Rum Story manager. We always like to hear of ways we can make improvements,

Reviewed 3 October 2018 via mobile

Great place to visit to find out about the town's history! Would recommend staff friendly, cafe on site you will be amazed at the clock in the centre of square.

Thank Christine C
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 5 October 2018

Thank you for your review Christine. We are glad that you enjoyed your time with us here at the Rum Story and hope to see you again in the future.

Reviewed 16 August 2018

Tells the story of rum and the association to the slave trade , bring reality to the history well presented , helpful staff . Café very good food was hot and well served and reasonably priced quick service . A hidden treasure .

2  Thank SaleSwimmer
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 4 weeks ago

Thank you very much for taking the time to write us a review. We hope to see you again in the future.

Reviewed 7 August 2018 via mobile

If you want to learn about the dark history of whitehaven and some good bits its well worth a visit plus there's a good cafe there as well

Thank KevinM3954
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 9 August 2018

Thank you for your review Kevin. We are glad that you enjoyed your visit and hope to see you again in the future.

Reviewed 30 July 2018 via mobile

Authentic walk around the Jefferson Rum Story. Great exhibits shows the time line and success of trade over the last 200 years.

Thank Tina R
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write us a review Tina. We always like to hear what people think of the exhibition.

Reviewed 28 July 2018

Had lunch in the Cafe to support an ' Independent ' while visiting the Taste Cumbria event. 1. Portion of Chips missing from our order. Not clear if we were charged for them as we weren't offered a reciept. 2. The other portion of Chips...More

Thank David M
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 30 July 2018

Thank you for taking the time to send us this review David. Your experience has been passed on to our Rum Story Manager who will look into what happened during the Taste Cumbria weekend. We hope that you will come back and see us again...More

Reviewed 3 July 2018

Absorbing and atmospheric attraction detailing the story of Rum from growing the sugar to bottling the finished product. With the added bonus of a small tot of the subject of the attraction at the end.

Thank briantayloradams
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 4 July 2018

Thank you for your review, we are glad that you enjoyed our Jefferson's Rum and it's history.

Reviewed 3 July 2018 via mobile

Warm and friendly reception led us to a fascinating trip through time to the sometimes dark past of slavery. Well set out, covering all aspects of the rum story and even managing to link it in to American prohibition. Something to see round every corner!...More

1  Thank gwcarter
Louise M, Front Office Manager at The Rum Story, responded to this reviewResponded 4 July 2018

Thank you for your kind comments, we hope you visit us again soon.

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Questions & Answers
Ask a question
lian271983
28 May 2018|
Answer
Response from SAQ333 | Reviewed this property |
Yes
0
Votes
Ann B
18 September 2017|
AnswerShow all 8 answers
Response from Louise M | Property representative |
There are a number of pay and display car parks within a short walking distance of the Rum Story in the harbour area. The multi storey car park is open to the public on Saturdays and Sundays and offers the 1st hours parking... More
0
Votes
GrandTour803251
6 May 2015|
Answer
Response from Louise M | Property representative |
Yes! The rum story has lift access to all floors.
3
Votes