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National Waterways Museum

Open Now: 10:00 - 17:00
Open today: 10:00 - 17:00
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Review Highlights
Lovely hidden gem

I googled lots of things to do around Chester and initially this didn’t register but wow it’s a... read more

Reviewed 4 days ago
infosafewater
,
Walsall, United Kingdom
via mobile
A hidden gem

Never even knew that this place existed until I was invited to attend a trade type meeting through... read more

Reviewed 5 days ago
Denny B
,
Birkenhead, United Kingdom
Read all 430 reviews
160
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Traveller Overview
  • Excellent50%
  • Very good37%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
About
Enjoy a day out by the canal in Cheshire, where time slows down and history comes to life. Designed by the great civil engineer Thomas Telford, the docks at Ellesmere Port were still in use as late as the 1950s. They were a marvellously...more
Open Now
Hours Today: 10:00 - 17:00
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Contact
South Pier Road, Ellesmere Port CH65 4FW, England
Website
+44 151 355 5017
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Reviews (430)
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Show reviews that mention
All reviewsthe cottagesthe manchester ship canalcanal tripnarrow boatcafe on siteengine roomcanal basinindustrial revolutionfew hourslocal historyinteractive displaysinteresting placeinteresting visitgreat place to visitcouple of hoursvalue for moneysunny day
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1 - 10 of 426 reviews
Reviewed 4 days ago via mobile

I googled lots of things to do around Chester and initially this didn’t register but wow it’s a great attraction to visit. Some AR Augmented Reality displays too help bring history to life. Great day out. Boat trips also available and guided walk talks too....More

Thank infosafewater
Reviewed 5 days ago

Never even knew that this place existed until I was invited to attend a trade type meeting through work. Managed to get their early due to mix up in my calendar so had time to look around. The site is beautifully maintained by a group...More

Thank Denny B
Reviewed 1 week ago

Went on a little boat trip down the canal. Commentary was interesting and informative. Such a great place. Must recommend the cafe the food was tasty and good value. The staff were absolutely lovely can’t praise them highly enough so helpful and friendly. Thank you...More

Thank Nankipoos
Reviewed 1 week ago

It was our second visit to the Museum the first being a few years ago, and we enjoyed it just as much, if not better. We didn't take part in a tour, just meandered around on our own. Sat and watched the world go by...More

Thank Noreen E
Reviewed 3 weeks ago

Great place to visit. plenty to see and do, find out about the history of the canals. really nice Café with plenty of food choice and fair prices

Thank alan r
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for your review. Glad you had a good day out. Don't forget you can use you annual pass throughout the year. Keep an eye on the website for future events.

Reviewed 3 weeks ago via mobile

This was a fantastic visit the children were hooked from the start. There’s lots for them to see and do here at every turn all related to the canal. I was reluctant as its internet presence wasn’t clear and came across as slightly dull but...More

Thank Georgina A
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for your review. Great to hear you had a good day out. Your comments on the website have been noted and we'll look into it as you're right - there's lots to do for all ages. Thank you.

Reviewed 3 weeks ago

I booked a 30 Minute Narrow Boat trip for 2 adults and 1 child which left at 13:00hrs, cost £8. We had jacket potato and Tuna Mayo and a brew before hand in the cafe. The food was nice and the cafe was very clean....More

Thank David O
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for your great review. Good to hear you found out new things about your home time.

Reviewed 4 weeks ago via mobile

I must have missed something went today with to grand children nobody advised us were to go and what to do we went around the exhibition is museum I don't no needs money spending on ior after 25 mins that was enough Perhaps other people...More

Thank ebarb123
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review the museum. I am so sorry to hear you didn't have the best experience. Your ticket acts a an annual pass and I hope you will return. There is a map available at reception and the staff...More

Reviewed 4 weeks ago via mobile

This is an awesome place, the buildings are beautiful, the exhibits are very interesting, with a perfect mix to interest adult and children alike, the cafe and shops are good, the staffs are knowledgable and very very helpful. We arrived on our narrow boat, found...More

Thank bertie1711
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review. Nice to hear you arrived by boat. Hope you enjoyed your staff and will be back in the future.

Reviewed 4 weeks ago via mobile

Spent a couple of hours here with my son, his wife and Grandchild, really enjoyed the whole place. From the interesting machinery, tools and exhibits to the wonderful scenery across the Manchester Ship Canal, the canal boats and the various docks and locks. I was...More

1  Thank meandhimtogother
Michelle K, Public Relations Manager at National Waterways Museum, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review. Glad you all have a good time at the museum. We will look forward to seeing you again soon.

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Questions & Answers
Ask a question
sblundellmoore
25 August 2018|
AnswerShow all 3 answers
Response from janew541 | Reviewed this property |
Booking not necessary. Your ticket gives you free return visits for 12 months.
1
Vote
WellingtonTim
22 September 2017|
AnswerShow all 6 answers
Response from Michelle K | Property representative |
Hello Yes dogs are welcome across the site. Thank you Michelle
0
Votes
TeamMoorhouse
16 June 2017|
AnswerShow all 2 answers
Response from Michelle K | Property representative |
So sorry for the late reply. At the moment you can purchase boat trip tickets on arrival but we're working on online bookings. Hope the reply is not too late or if it is I hope you had a good day out. Michelle
0
Votes