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Luxe Cinema

Closed Now: 12:00 - 00:00
Open today: 12:00 - 00:00
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Review Highlights
A hidden gem!!

New screen, new projector, new seating, with the same friendly staff as always. No wonder it's busy... read more

Reviewed 3 weeks ago
steve b
,
Norfolk, United Kingdom
Excellent customer service & friendly atmosphere

You can expect a truly excellent customer service at the luxe! The staff are really friendly and... read more

Reviewed 3 weeks ago
James G
via mobile
Read all 403 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“comfy seats”(22 reviews)
About
Here at Luxe we have a single auditorium that seats eighty (plus two wheelchair spaces which are designed for any sized chair), where you can watch the film of your choice in fully air conditioned luxurious surroundings. Seating has recently been...more
Closed Now
Hours Today: 12:00 - 00:00
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Suggested duration: 2-3 hours
Contact
Alexandra Road, Wisbech PE13 1HQ, England
Website
+44 1945 588808
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Reviews (403)
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LanguageEnglish
349
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1
8
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All reviewswaitress serviceleather armchairscomfy seatsfriendly staffpremium seatscomfort breakgreat bartwo seaterlovely experiencenational theatrebar areaselection of filmsdrinks and snacksup to dategreat assethidden gemstar wars
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1 - 10 of 403 reviews
Reviewed 3 weeks ago

New screen, new projector, new seating, with the same friendly staff as always. No wonder it's busy - why would you go to a Lightweight cinema when you can come here??

Thank steve b
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 3 weeks ago

Thanks Steve, it means a lot to the team and I to read these comments. Look forward to seeing you again very soon.

Reviewed 3 weeks ago via mobile

You can expect a truly excellent customer service at the luxe! The staff are really friendly and helpful. Food & drinks are fairly priced and the ticket prices are unbelievably good value- especially considering the spacious and comfy seats. Highly recommend to anyone wanting a...More

Thank James G
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 3 weeks ago

Thanks James, we value our patrons and the customer service we offer is our way of ensuring that everyone feels warmly welcomed. Thank you for such a glowing review.

Reviewed 4 weeks ago via mobile

Took my teenage daughter to watch this Abba inspired movie and we thoroughly enjoyed ourselves! Been to the Luxe many times, such a quaint little cinema that Wisbech went without for too many years!

Thank jasonglidden1966
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 3 weeks ago

Thanks for this review, glad to hear from another long-time supporter of the Luxe.

Reviewed 13 August 2018 via mobile

Great place, with lovely polite staff. Smaller more intimate cinema, a lot less hassle & bustle than in the big name places. New seating looks really nice & can't wait to try it out!

Thank MelissaBullen
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 14 August 2018

Thank you for this review Melissa! Means the world to us to hear compliments about the staff and we agree, less hassle is always a winner. Feel free to drop in and try the seats out between a film, and find your new favourites.

Reviewed 12 August 2018 via mobile

Great little cinema complete with bar service, what more could you ask for! Friendly informative staff.

Thank Mark L
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 13 August 2018

Thanks for your review Mark, the team love hearing these sort of comments. If you do think of anything more to ask for, let us know.

Reviewed 12 August 2018 via mobile

Lovely small and comfortable cinema with armchairs and a bar. My daughter and I took my two young children to see Mama Mia and we all thoroughly enjoyed it.

Thank Persephone26
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 13 August 2018

Thank you for these lovely words, we have been hearing from a lot of families who are having great experiences at the Luxe! Hope to welcome you back soon.

Reviewed 19 July 2018 via mobile

It's called the luxe for a reason. For its leather seats, plush bar and seat service (yes they'll deliver popcorn and drink to your seats) it's an experience. However, your wallet will be left empty, it's really overpriced and you need to book ahead.More

1  Thank Charlotte U
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 13 August 2018

Thank you for your review Charlotte. I note that you've recently reviewed a lot of locations, so I wonder if you've not been in recently. We have dropped a lot of our ticket prices (now from just £3.50) and we constantly compare our prices to...More

Reviewed 18 July 2018 via mobile

Great atmosphere and very friendly staff an at seat service is offered and the seat are extremely comfortable.

Thank David D
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 13 August 2018

Thanks for this review David, the staff team will be very happy to read it. See you again soon!

Reviewed 11 July 2018

Lovely leather seats, recently replaced, plenty of leg room, even if you are tall. Luxury sofas at the back include at seat service for drinks. Staff really friendly and always willing to help. Drinks and snacks not too expensive, considering that is really where they...More

Thank MytripsLincolnshire
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 13 August 2018

Thank you for this brilliantly useful review, I shall pass your comments on to the team who will be very pleased to read them. We are always working to be the best possible service and experience, for the best possible value. Look forward to welcoming...More

Reviewed 6 July 2018 via mobile

Very comfortable and easy style of watching, very relaxed time throughout chairs are deluxe and 3 hrs film is no probs

Thank Alan C
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded 8 July 2018

Thank you Alan, glad you had a comfortable visit.

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Questions & Answers
Ask a question
becky263
14 March 2017|
AnswerShow all 2 answers
Response from NathanS3509 | Property representative |
We no longer accept the Meerkat Movies codes as we have lowered our prices to give great value every day, for everyone.
0
Votes
Thomas G
31 January 2017|
AnswerShow all 6 answers
Response from Burleigh I | Property representative |
St Peters Church car park is opposite us. Post code if it helps is PE13 1HQ. Also the car park is free which is a big bonus. Hope you enjoy your visit. Any other info or help please don't hesitate to contact us via the... More
2
Votes
Sarah W
20 November 2016|
AnswerShow all 4 answers
Response from NathanS3509 | Property representative |
Advance booking is always recommended to guarantee preferred seating.
0
Votes