Adventure 001 Ltd
Adventure 001 Ltd
4.5
9:00 AM - 5:30 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 1:00 PM
Full view
About
Adventure 001 Experiences offer a wide variety of unusual, innovative and exciting days out, tailored to any budget and have been featured many times on TV and radio. We specialise in Helicopter Pleasure Flights across UK and Ireland using our own Helicopter Fleet and Air Operators Certificate. The company also owns spectacular farm based venues offering Self Catering Accommodation, Corporate Team Building, Stag and Hen parties, Flying Experiences, Clay Shooting Days, Falconry Events and SO much more - we are a perfect one stop shop for your unforgettable, unique day out. With Nationwide venues and company owned helicopters, we can offer bespoke experiences across the whole of the United Kingdom and Ireland, with a sense of Adventure wherever you go.
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(184 reviews)
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
1 805 reviews
Excellent
1 373
Very good
168
Average
35
Poor
29
Terrible
200
Lizzy08
Fleet, UK5 contributions
Mar 2024 • Family
Do not go anywhere near this company , they are not legitimate , cancelled twice now and no refund option. Disgrace!
They get more money from you by cancelling then making you pay for other available dates to make yoy extend it , can only request a refund if cancelled 3 times.
They are scammers
They get more money from you by cancelling then making you pay for other available dates to make yoy extend it , can only request a refund if cancelled 3 times.
They are scammers
Written 15 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AJ C
Leeds, UK57 contributions
Feb 2024 • Couples
We were gifted a helicopter ride with Adventure 001 via Wowcher. They have just cancelled my reservation as Wowcher have apparently not being paying them. I can't seem to get in touch with Wowcher. Very upset and annoyed.
Written 22 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are disappointed to see that you have left a 1-star review regarding a voucher purchased through Wowcher, a company independent from ourselves.
We are genuinely sorry to hear about your disappointment and the inconvenience caused by the cancellation of your third party voucher following a relevant business decision. However, we hope you understand that from our perspective, it is not feasible for our business to accept invalid vouchers for our experiences. We can assure you that Adventure 001 have acted professionally and worked tirelessly in order to resolve the outstanding issue with your reseller, but sadly a solution has not been forthcoming.
We prioritise the protection of both our customers and our business. Nevertheless, you are more than welcome to purchase a voucher directly from us at a discounted rate.
All impacted customers are being contacted personally via phone and a full explanation as to the circumstances which have led to this position provided. Should you need any further clarity, then please do not hesitate to reach out to us directly via our website.
Written 27 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dj T
1 contribution
Feb 2024 • Solo
Stay well away. Ive been trying to book flying lesson for the last 2 years,Ita been postponed every single time for different reasong,operational limitations,weather,short of staff etc.
Waste of time and money
Waste of time and money
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee C
4 contributions
Dec 2023 • Solo
DONT BOOK WITH THESE!
They consistently cancelled my event. They always had massive waiting times for other dates.
Their communication was poor, I booked in September for December, between those times I got 1 email sent 3 days before the event.
On 1st December it was minus conditions I didnt expect the event to go ahead. No contact from the company whatsoever and apparently it did go ahead and I lost the money, so they can reschedule on me multiple times on the day but i miss one session and that is it and no contact to even check in why i hadnt turned up at any point after. super poor customer service so avoid paying with these guys.
They consistently cancelled my event. They always had massive waiting times for other dates.
Their communication was poor, I booked in September for December, between those times I got 1 email sent 3 days before the event.
On 1st December it was minus conditions I didnt expect the event to go ahead. No contact from the company whatsoever and apparently it did go ahead and I lost the money, so they can reschedule on me multiple times on the day but i miss one session and that is it and no contact to even check in why i hadnt turned up at any point after. super poor customer service so avoid paying with these guys.
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracey O
6 contributions
Oct 2023 • Couples
Great day out at the football stadium loved the tour and the museum lovely day out great tour of Liverpool great weekend lovely place to visit
Written 11 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angela
Ilfracombe, UK2 contributions
Oct 2023 • Solo
Booked a solo helicopter ride 6 minute buzz flight for a 70 th birthday first flight cancelled due to weather, fair enough when other date cam through put in weight and was told too heavy would need. To book another seat. At no time did they say this, when first booked was ok, why did they not say then, because we could of cancelled, company most unhelpful unable to get a rerun or move to another activity. Be very wary if booking with this company, would definitely not recommend BUYER BEWARE, only after yourmoney, most unhelpful, we were booked for Dunkeswell in Devon
,
,
Written 12 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chuffedwithbarcelo
Hampshire100 contributions
Aug 2023 • Solo
This flight actually never happened as it was cancelled 3 times, this company are an absolute joke, I cannot be bothered to write a long review and waste anymore of my time on this pathetic company.
JUST AVOID you have been warned
JUST AVOID you have been warned
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mattcuddeford
London, UK1 contribution
Dec 2023
George the flying instructor was simply superb..
An amazing morning where we took to the skies for the double landing flying lesson.
I will be back..
Highly recommended!
An amazing morning where we took to the skies for the double landing flying lesson.
I will be back..
Highly recommended!
Written 4 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria S
1 contribution
Dec 2023 • Solo
I've tried to get in touch, multiple calls and no answer. The call disconnects after 16 minutes.
Can't use a form, as they want a photo of the Wowcher. I wanted to check weight as at the time of purchase it says one and at the end it says something completely different.
No other way to get in touch.
Not great for business.
Care to comment or get in touch?
Can't use a form, as they want a photo of the Wowcher. I wanted to check weight as at the time of purchase it says one and at the end it says something completely different.
No other way to get in touch.
Not great for business.
Care to comment or get in touch?
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pch11rla
3 contributions
Dec 2023 • Solo
AVOID! I wish I could give you Zero Stars! I'm beyond fed up with the absolute disaster of service you've provided regarding my flying lesson voucher acquired in August 2022. It's been a rollercoaster of frustration and disappointment, and I'm not staying silent about it.
For a whopping four months, there was no availability for my lesson—seriously? And let's not forget the cherry on top: cancellations in January and August 2023 due to what you call "convenient operational reasons."
Oh, but it gets better! Because of accidental email unsubscribe, now you're trying to squeeze more money out of me to extend the voucher. What a joke! Your lack of proper customer service and decency is beyond appalling.
I refuse to let this slide. I'm done with your excuses and lackluster treatment. I'll be taking this matter further to ensure I'm not shortchanged. This isn't how you treat paying customers! Advice to others - STAY AWAY!
#TerribleService #CustomerNightmare #NoMoreExcuses #DemandingResolution
For a whopping four months, there was no availability for my lesson—seriously? And let's not forget the cherry on top: cancellations in January and August 2023 due to what you call "convenient operational reasons."
Oh, but it gets better! Because of accidental email unsubscribe, now you're trying to squeeze more money out of me to extend the voucher. What a joke! Your lack of proper customer service and decency is beyond appalling.
I refuse to let this slide. I'm done with your excuses and lackluster treatment. I'll be taking this matter further to ensure I'm not shortchanged. This isn't how you treat paying customers! Advice to others - STAY AWAY!
#TerribleService #CustomerNightmare #NoMoreExcuses #DemandingResolution
Written 22 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mickwillis23
Blyth, UK3 contributions
1. Do you think it is acceptable not to answer questions sent to you via email and completely ignore them once a customer has placed an order with you ?
2. Why is it you do not have a contingency plan in place for days when flights maybe cancelled due to weather or technical issues.
3. Why are the next available dates after cancellation offered at least 6-8 months ahead. When you can still purchase earlier dates through your web site if you pay again ?
4. Can you explain why you do not offer the option of a refund when you can't provide the service paid for cancellation after cancellation leaving paying customers waiting possibly years to complete their "Flying Experience"
sullykerr04
Cork, Ireland5 contributions
Put your questions to adventure 101.customers can't answer these questions for you.
Gary B
King's Lynn, UK6 contributions
I want a similar flight over London from north weald can this be arranged for any date towbardnthe end of August.
Thanks
vikiherbert
Exeter, UK12 contributions
Just beware them up selling and finding you have been bumped off your flight.
Sheryl P
Dumfries and Galloway, UK2 contributions
Has any one done the Langholm farm helicopter ride , I’m due on Sunday how many hours before is it best to check in
sfw1984
Willenhall, UK2 contributions
Hello, I have booked the 6 mile experience. If anyone can help, how long in total are we suppose to be there for... I just saw someone post 3 hours in total?? surely not for a 5 minute helicopter ride?
MayMay
46 contributions
Wait time can vary depending on the number of people that day. For us we arrived 10/15 mins before our schedule flight. Which meant we waited a little longer as some may have checked in before us. But I would say no more than an hour.
You wait for the debrief then another 5/10 minutes to the flight. A few photos will be taken which you can see after the flight.
Hope that helps x
diandstan
Gloucester22 contributions
Hi. I have a buzz flight booked for 15th July. Your terms state no handbags are allowed on the flight. How are bags stored? Or can we take money and personal items in a small clear bag? We are bringing passports etc for Id. Thanks
mark ashy 74 aka
Stockport, UK533 contributions
No hand bags the first time I booked I rang them and asked to make sure what I.could take in helicopter only my phone and record d the flight thats it its for safety reasons once you get in helicopter strap you in safe next to pilot front seats way better I paid Extra 10 quid to sit in front seat Excellent day met will meller singed photography I bought 2 10 pound each what one of the staff take before you go in helicopter then get in helicopter then fly once down on the ground they get you out safe thats why nobody s allowed to take a lot in helicopter unfortunately safety but awesome flight sorry about late reply dont come on here not in less I get email to help someone if they need help I dint get email or I could of helped you first time you asked no email to me or could of helped you thanks for asking tho even tho its ages back now,
Roxy7400
Chepstow, UK43 contributions
I'm thinking of booking the buzz flight to usk lighthouse Newport.
It says 5 minute flight time but 3hrs time altogether, please can you tell me what is happening for the rest of the duration ?
Thanks
Hilaryjo
Dudley, UK18 contributions
dont! ive booked 3 times now and still not had the flight. bad service and ruined my husband's birthday.
Wendy W
St. Albans, UK14 contributions
Recently had a helicopter flight from North Weald which was advertised as a 12 minute flight with lunch. However, when we presented the lunch vouchers to the canteen staff we were told they only entitled us to £5 off and not the whole meal! This was not stated anywhere on any emails or website and neither were there any meals available for £5! As I'd purchased the flight package for 6 people I then had to pay another £20 so we could actually each have lunch!! Very misleading and spoilt an otherwise enjoyable day. Have to say the food was lovely and plenty of it but the hygiene left a lot to be desired - metal lids from the carvery were placed on the dirty floor when food was being served.
DawnBrakes
Manchester, UK21 contributions
My flight experience did not involve any food offer, so I cannot comment. UK airfields usually have cafes for private pilots etc. and aero club members; they are not, in my experience, dining venues. Happy landings... next time keep food off the menu!!
Hannah B
1 contribution
What is the difference between premium and non premium flights?
001Adventure001
Beaconsfield, UK1 contribution
Hello, the locations differ. Typically the Premium locations are those where it is more expensive to operate like the International Airports.
Michael H
Derby, UK140 contributions
The sparkling lunch for two includes a bottle of prosecco in intotheblue web site - is that correct
Michael H
Derby, UK140 contributions
It is showing on your website as a bottle of prosecco not half bottle as you state. Adventure001 still have it on their web site.
We purchased this December 2015 so promotion was for bottle of prosecco
I have booked the flight experience for my son. It says under 18's must be accompanied by an adult. He is 16. Does that mean I have to pay for an extra person or just be there at the site? It's not very clear and now I am worried as didn't notice it earlier. Thanks.