We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Sizzling sunshine at splendid spa - 2* for both positives!

Have returned from 5 days at Henlow after needing a peaceful break, I am happy to report that much... read more

Reviewed 3 weeks ago
Linda T
London, United Kingdom
Spa day

Myself & 3 others enjoyed a ‘girls spa day’ at Henlow. On arrival we were greeted with a smile... read more

Reviewed 5 weeks ago
via mobile
Read all 311 reviews
All photos (62)
Full view
Traveller Overview
  • Excellent50%
  • Very good18%
  • Average18%
  • Poor5%
  • Terrible9%
Travellers talk about
Local Weather
Powered by Weather Underground
Coach Road | Champneys Henlow, Henlow SG16 6DB, England
+44 843 561 1932
Reviews (311)
Filter reviews
310 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviewson arrivalan overnight staybreakfast and lunchsun loungersswimming poolwaiting staffnight breaktwo nightsrelaxing breakchanging areaone night stayspa facilitiesbook treatmentsaqua aerobicsreturn visitnothing is too much troublefull body massage
Updating list...
1 - 10 of 310 reviews
Reviewed 1 week ago

I've just got back from having a day spa with my girlfriends and feel totally refreshed. We were day guests and got to use the day changing rooms, which have just been refurbished and absolutely stunning. Our lunch was delicious, very healthy and a really...More

Thank Danielle T
Reviewed 1 week ago

Henlow was our favorite spa day experience before. It is being renovated but this didn't cause issue. The gripes we had were the shower toilet area before the pool wasn't a pleasant experience it smelt bad and was unkempt and looked like a local pool...More

Thank Minihexi
Reviewed 2 weeks ago via mobile

A groups of friends went together for a day out and a treat. We were not disappointed..... the day spa facilities were beautiful, we all loved our treatments and felt pampered. We had a lovely lunch even though the restaurant had building works or something...More

1  Thank beatasekiewicz
Reviewed 3 weeks ago

Have returned from 5 days at Henlow after needing a peaceful break, I am happy to report that much of my stay was just what was required. The weir at only 50 yards from my patio door was loud with the running water, but also...More

Thank Linda T
Reviewed 4 weeks ago

Lovely facilities, friendly staff and good food - we are members and use it 4/5 times a week.Highly recommended

Thank lee612299
Reviewed 5 weeks ago via mobile

Myself & 3 others enjoyed a ‘girls spa day’ at Henlow. On arrival we were greeted with a smile & friendly service at reception & they apologised for any disruption due to the refurbishment works, as although mostly completed there was still some work going...More

Thank LlamaKeeper88
Reviewed 13 May 2018 via mobile

What a very disappointing spa day Only thing to do was swimming pool unless u like physical gym classes NOT enough beds in swimming pool all being used . Food was horrible just been and brought a cup of English tea and only got fruit...More

1  Thank Kc C
Reviewed 10 May 2018

I suggest you pour yourself a mug of coco because this is a long one... I am not usually one to complain however after having a truly terrible experience last Sunday (6 May) at the Henlow Spa, I feel I need to warn others to...More

Thank hpemar
Reviewed 9 May 2018

I treated my mum for her birthday at Champneys Henlow, on Sunday 15th April for a one night stay. After reading some reviews I had my doubts regarding the rooms, and I called Champneys Henlow to ensure that we were booked into one of the...More

2  Thank sahonte28
Reviewed 29 April 2018

Champneys seem to change the rules around their deals when you come to pay which is really disappointing and frustrating. Also never answer their phone!

1  Thank Janet S
View more reviews
Questions & Answers
Ask a question
6 April 2018|
Response from Michiel B |
Good afternoon Facilities will be open from 1400 ( room check in at 1600) you will be able to use facilities till 1700 ( excluded b&b bookings ) Have a lovely day
14 March 2017|
AnswerShow all 6 answers
Response from EricaT1234567 | Reviewed this property |
My husband and I really enjoyed our time there. It is a traditional spa so not full of mod cons, etc. The food was good but super healthy.