We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Indian Head Canoes & Rafts

Barryville, NY, USA
More
About Indian Head Canoes & Rafts
The Delaware River is a national "Scenic and Recreational River" with spectacular wildlife and pristine beauty. Experience the great outdoors on the Delaware on a raft, canoe, kayak, or tube. As a beginner's river, this adventure is perfect for all ages.
Read more
Open Now
Hours Today: 09:00 - 18:00
See all hours
Travellers talk about

Indian Head Canoes & Rafts
Booking unavailable on Tripadvisor

Want other options you can book now?
41Reviews4Q&A
Traveller rating
  • 18
  • 9
  • 4
  • 2
  • 8
Traveller type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
SueZQ96 wrote a review Aug 2020
Union, New Jersey9 contributions2 helpful votes
Awesome time! Did the 9 mile rafting trip with 11 people in 3 boats. We went on a Monday and had no issues. All the staff we dealt with were fine, no issues like in other reviews.
Read more
Date of experience: August 2020
Helpful
Share
Leigh-Anne C wrote a review Aug 2020
1 contribution
Value *****0 stars***** WE WILL NEVER GO BACK HERE! An extreme loss on their part as we have 25+ people who take an annual trip. We will take our business elsewhere!!! We spent $1600+ for 2 nights and a river trip. Absolute terrible customer service. They allowed a large group to enter the campground at 2am who partied loudly until 6am. Security did nothing to stop them. Campground rules state that quiet time is from 11pm to 7am. Around 11:15pm a man came to our site and threatened physical harm on our group for enjoying ourselves a bit loudly. Security came to our site and said that the complaining group was rude and nasty to him, as well as the office staff, and not to worry because our group was just fine. The security officer stayed and chatted with our group for about a half hour with no other issue. The next afternoon we went to check in for our river trip and were blindsided as they tried to extort $1000 CASH from us because they refunded the same family who threatened us. They actually had the nerve to say “you must’ve been so loud to make him mad enough to threaten you”. They told us we had to pack our site then we could go on our river trip which gave us no time for the actual river trip. They didn’t care about our side of the story. The owner just told us these are your options, take it or leave it. *Their contract states that no refund will be given if you decide to leave early.* The staff told us that they made up the $1000 deposit policy and having to pay for their loss in revenue that morning. Absolute BS! The police even told management what they were trying to do to us was wrong. Then they changed their tune to “only” wanting $500 and would allow it to be on a credit card. NOT happening! They will never get another dollar from me or any other person in our group. BIG LOSS! Save yourself the aggravation and go somewhere that has actual bathrooms and doesn’t charge to use the shower.
Read more
Date of experience: August 2020
Helpful
Share
jackie R wrote a review Aug 2020
1 contribution
I have organized group tubing trips with Indian Head Canoes for the past 10 years. They have always been phenomenal which is why I continued to go through them year after year. However, it seemed to me that this year they are under new management or something major has changed because i have never had such a HORRIBLE experience with them ever before. Last year, I had everyone in my group call and pay for their own reservations and ask they they be added to "Jackie's Group" this allowed Indian Head to ensure we all took the bus and launched together but also relieved me of the stress of having to collect everyone's payments ahead of time etc. I LOVED this setup, so i repeated the same process this year. First, I called and asked to start "Jackie's Group" and they were immediately very confused by what I meant. This was weird because I had done it the exact same way as the year before but no problem, i explained myself and we worked it out. Then a few days later someone from my party called to reserve a tube and she was told that TUBES WERE SOLD OUT...so i notified everyone else that tubes were sold out...Another group member called later that day and was told THERE ARE PLENTY OF TUBES...so then i had to notify the group that there are in fact tubes available. After everyone in my group got a reservation (either a tube or a raft since tubes sold out quickly) we were then excited for the trip. We were told to be at Indian Head no later than 11:30am so i told my group 11am SHARP. The office staff was so wildly unorganized that they had no idea how to accommodate us when we arrived. I was yelled at profusely for being too late and i was told that we might not be able to take the 6 mile trip because it takes 6 hours and we need to be off the river at 6pm sharp and we were late arriving. I was beyond nice and polite and begged them to please keep us on the schedule for the 6 mile trip and they said they would let us know. After yelling at me, the office staff continued to yell at every single person in my group who went to the office to pay and register. Over and over yelling at each of us for 1) having separate reservations which i did not know was a problem and 2) for being late which i did not know we were on such a tight timeline. After everyone was registered we waited across the street for our bus. Someone from the office then came over to our group (18 people) to yell at us SOME MORE about the same things over and over again. It was honestly the worst display of customer service i have ever seen and i have never experienced anything like this before with Indian Head. They were clearly unorganized and overwhelmed and taking it out on us. We eventually all get on a bus and they drop us off at the spot for the 6 mile trip which we were happy about. Here is the real kicker, after being yelled at repeatedly about not having enough time to complete the 6 mile trip, WE FINISHED THE WHOLE 6 MILES IN JUST OVER 2 HOURS!!!!!!!!!!! We were PISSED! Nobody had eaten their lunches yet or anything, and we all wanted to stop and jump the cliffs but I said no because the office staff had me freaking out that we would not finish in time! They did not at any point, address the fact that hurricane isaias had just passed through and the river was moving at record speed. If i had known that the 6 miles would be completed in 2 hours i would have let my group stop half way and eat lunch on land and enjoy some cliff jumping but the office staff was SO RUDE and yelling at me so much i was scared we wouldn't finish in time. I personally think they wanted us off the river faster so that they could re-use our tubes because they overbooked. They truly ruined our day and we all drove ~2 hours to get there just for 2 hours on the river, we all left disappointed. I don't know what has changed at Indian Head this year but after 10 years of being a loyal customer, I will never give them my business again.
Read more
Date of experience: August 2020
Helpful
Share
Emily E wrote a review Aug 2020
1 contribution
Parties continued well into the night with some being heard well after 2am. At about 12 am we got a firework show, but mainly just the ones that make your ears ring, like m80s, being set off 2 campsites away. I was awakened around 6am by the sound of the cars and motorcycles zooming past on the road. We got on the water that day hoping to turn the weekend around....but immediately I felt regret. There were so many people in rafts that the whole experience was uncomfortable. Again all of these people were partying, clearly getting wasted, yelling, and lacking any respect for anyone else around them. I was disgusted. While some of these rafts were from the other company, Kittatinny, a warning would have been nice. The scenic river highlights included women flashing their boobs, dudes throwing up along the river, and even one group throwing rocks up into a tree to get a bald eagle to fly and make some noise. Needless to say after this experience we were all upset, disgusted, and extremely disappointed. When we returned to our site we all packed up and left. I stopped in the office to discuss being refunded but they said there was nothing they could do. I called the next day and was told the same thing by Bonnie that there was nothing they could do for a refund, that the security reported zero issues with noise or partying, and they placed all the blame on the other campground and COVID causing the crowds. Bonnie gave me some positive reinforcement though and told me to "suck it up" and maybe come back to stay with them in the fall. Why yes, I cannot wait to give you more of my money for another fantastic weekend.
Read more
Date of experience: July 2020
Helpful
Share
ytzvim wrote a review Aug 2020
1 contribution
Friendly staff, straightforward, nice trip. You park up-river where you start, so afterwards, if there's only one bus back to your car and you miss it, it takes a while until it comes and then leaves again, so be prepared to wait. I would've wanted the opposite...we park first down-river, then a bus takes us up-river to the starting point.
Read more
Date of experience: June 2020
Helpful
Share
Previous
123456