Thank you for taking the time to share your feedback about your recent shark diving experience with us. We are delighted to hear that you found the trip to be safe and professionally managed. We're thrilled you had the opportunity to observe bronze whaler sharks up close and witness their impressive teeth. Our team of bait handlers is indeed dedicated to creating a memorable and educational experience for our guests.
We appreciate your feedback regarding the timing and the duration of the introductory session. We would like to shed some light on our procedures. To streamline the check-in process, we offer a light breakfast or lunch upon arrival, allowing everyone to fuel up while completing the necessary check-in process. Additionally, we send an online check-in option a day prior to the tour to expedite the process. Upon arrival, our marine biologist or guide double-checks the wetsuit sizes you have selected to ensure a comfortable fit during the dive.
We want to emphasize that the safety briefing, is mandatory and forms a crucial part of our tour. Ensuring everyone is well-informed and aware of the safety protocols is our top priority.
We appreciate your input and will continue to review the introductory session to make it more efficient without compromising on essential information.
Once again, we thank you for your valuable feedback, your choice makes a difference.