Acrobranch Constantia
Acrobranch Constantia
4.5
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
Full view
About
We offer Treetop adventure courses for kids & adults; catering to all fitness levels, from Beginners to Advanced. Our trained instructors provide a safety briefing before embarking on your adventures and on-course support to all participants. Experience 2-hours of adrenaline-pumping aerial obstacles and zip lines; while being snugged and secured in a harness. Reach new heights & challenge yourself as you progress & conquer their fun-filled obstacles such as cargo nets, balance beams, zip lines, skateboards, Tarzan Swings and so much more. Extreme fun, fond memories & an overall workout guaranteed. Acrobranch is the perfect venue to host an “unforgettable” Birthday, Fun Day Outing with Family/Friends, Team Building, and School Trip.
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Acrobranch Constantia
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
88 reviews
Excellent
60
Very good
17
Average
2
Poor
4
Terrible
5
RMHH
Cape Town, South Africa245 contributions
Mar 2021
First of all, big shout out to Vincent who was very patient with our youngest and took him from crying to being super proud and completing the blue run. He was there for them the whole two hours.
The kids had a blast and as an adult, I will definitely do it next time. Really great activity in Cape Town.
The kids had a blast and as an adult, I will definitely do it next time. Really great activity in Cape Town.
Written 30 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny S
George, South Africa19 contributions
Feb 2024 • Family
Thank you to Acrobranch Constantia for a bucket list experience for our 5 year old son. Sollie was fantastic, she has a brilliant way with children and my son loved her. Will recommend this activity to anyone without a fear for heights :)
Written 28 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the lovely review! We appreciate it! Thank you for the recommendation. We hope to see you again soon!
Written 11 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charliesangeltoo
Kuwait125 contributions
Aug 2023 • Family
My 10 & 13 year old had a fantastic time here- spent 2 hours on the blue and red zones and were both well challenged.
Some children in front struggled a bit and there was no sign of staff to assist, however it did not detract from the experience.
Great active and fun afternoon.
Some children in front struggled a bit and there was no sign of staff to assist, however it did not detract from the experience.
Great active and fun afternoon.
Written 14 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the wonderful review! We highly appreciate your response. We are delighted to hear that you had an amazing experience & that your kiddies completed the courses. We hope to see you again soon!
Written 16 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay20398689781
1 contribution
Dec 2023 • Friends
Our son was invited to an acrobranch party. There were 7 & 8 year olds. First we had to sign an indemnity form (I can understand why!) There was only the basic introductory chat before they began and after that, there was no supervision whatsoever (apart from the nervous parents watching from below, giving verbal guidance and words of encouragement) Several of the children were petrified and there was nobody to assist them. The staff were all on the ground minding their own business. A young guy finally went up when the last little child was struggling and he guided and assisted her. I’m not sure who was more traumatized, the parents or the children, but one thing is for sure, it was a horrible experience and we DEFINITELY won’t do it again.
Written 11 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon, Hope you are very well!
I am so sorry to hear. I apologize for this. I will be addressing Park Management immediately as our instructors need to be attentive and provide support at all times; which we generally get complimented on.
Would you kindly send me your contact number or email address to marketing@acrobranch.co.za as I would like to provide you with feedback?
Best Regards,
Written 12 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sabine Frielinghaus
1 contribution
Oct 2020
This is a wonderful place to go with young tween/teenagers. We had so much fun and at no time did I think that my kids (11 and 13) were at any risk. The instructors were great and gave us all the relevant information before we climbed.
The online sales service is superb. I had to change the date due to illness and it was no problem at all. Thank you, Michelle van Staden (Customer Service Consultant). :-)
There is a nice restaurant just next door to chill afterwards.
The online sales service is superb. I had to change the date due to illness and it was no problem at all. Thank you, Michelle van Staden (Customer Service Consultant). :-)
There is a nice restaurant just next door to chill afterwards.
Written 12 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day,
Thank You for your review and compliment.
It is highly appreciated and definitely not unnoticed.
Please visit again!
Kind Regards,
Written 14 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DavidBo48
Cape Town Central, South Africa231 contributions
Apr 2022 • Family
As grandparents looking after the 5 year old granddaughter during school holidays can be fun but a challenge for exciting outings. She was rather sceptical about the rides the older children were doing but after walking her through the yellow course she was excited to harness up. Now there was no stopping her taking on the course and zip lines. Isaac was very supportive and encouraging. We certainly exceeded the 2 hours but the staff love to see the children having fun.
Written 3 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
katyhickmott
Scorrier, Cornwall2 contributions
Mar 2024 • Family
My son (7yr) and husband had great fun doing the green and blue courses. I enjoyed laughing a lot from below!
Staff really friendly from the reception staff to the climbing assistants. Special mention goes to Nellie! She was always on hand to talk my husband and son through the trickier obstacles. Will visit again.
Staff really friendly from the reception staff to the climbing assistants. Special mention goes to Nellie! She was always on hand to talk my husband and son through the trickier obstacles. Will visit again.
Written 24 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the lovely review & recommendation! We appreciate your time & effort in rating your experience & sharing your adventurous moments. Look forward to seeing you again soon!
Written 2 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Businesstraveller066
Cape Town, South Africa21 contributions
Aug 2015 • Family
Went to Acrobranch today in a group of a few families. In comparison to Joburg where we have been to often, Cape Town staff made us feel totally unwelcome. They rushed us through the experience. There was no supervision, we had to supervise the kids throughout. One child from another group was injured when she caught her finger in the zipline. We had to shout for help and lift her to get her finger unstuck as there was no staff close by. We brought snacks for the kids and were told rudely we were not allowed to eat them there, and not allowed to sit on the benches. The kids complained that the "supervisors", when around, kept shouting at everyone. What a shame - it's not a cheap outing, and with a huge choice of outdoor activities in Cape Town, this is one we would rather skip in future. The owners need to change the Cape Town management and teach the staff about hospitality. Very disappointed.
Written 22 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aitchess
31 contributions
Sept 2014 • Family
Today we celebrated our granddaughter's birthday by taking six children to the Acrobranch in Constantia. A wonderful facility allowing children to zip among the trees and walk on planks high up off the ground. The children are all fitted with safety harnesses and instructed as how to use them. There are different levels of difficulty from the very young to teenage and above. The only thing that spoilt the experience was a surly cashier. Although there are notices all around that picnicking is forbidden to ensure that the Constantia Nek Restaurant, next door, gets the food custom. This restaurant, too, is hopeless with inadequate service. My grandchildren were standing beside my car in the parking lot drinking a juice and eating a slice of birthday cake when surly cashier came out of her box admonishing them that picnics were not allowed. I had just spent R600 for their entertainment. Be warned great facility with pleasant safety supervisors and an unpleasant cashier. Get rid of her, improve the lousy service at the restaurant, and I would give you five stars. Why can't we Capetonians be more tourist friendly?
Written 28 September 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaddySA1000
Cape Town Central, South Africa146 contributions
We visited Sunday 3 may at about 13h30. We went to the ticket office and requested 3 tickets. The lady asked whether we had booked. I replied no, and she said oh no, well that's a problem. All our customer know that we have an online booking system and we have no place now. I was a little taken aback with her response and asked when the next booking would be. She said 3pm but she wouldn't allow me to pay for this slot. I had to go away and either book online or come back at 3pm. So, I left. Why support a place that doesn't know how to deal with customers. If they can't take my money there and then then they don't deserve the business. Good luck for winter. You won't see me again.
Written 8 May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Paddy.
I have made an investigation regarding your time at the Cape Town Acrobranch on Saturday. I must apologize for the behaviour of our staff which is not the way we train our people to speak to customers. She should have made a booking for you or explained properly the reasons why she could not do it.
I would be happy to give you 2 free entries to help you renew the experience at Acrobranch. Please email crystal@acrobranch.co.za. I am sure we will not disappoint you again.
Written 19 May 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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