Carousel Casino & Entertainment World

Carousel Casino & Entertainment World

Carousel Casino & Entertainment World
3.5
About
As part of Sun International, The Carousel Casino and Entertainment World offers you the highest level of service and superior entertainment! WELCOME TO OUR WORLD. Step into The Carousel and your head will spin like a fairground merry-go-round. Your spirit will gallop with delight at the unbridled entertainment and fun. It’s about having an old-styled rollicking good time. Get carried away at The Carousel Casino and Entertainment World! THE BIGGEST THRILL. The Carousel Casino is a state of the art gaming experience with the latest and greatest slots and thrilling table games. Progressive jackpots, mystery jackpots and the exciting Hollywood Slots ensure a truly thrilling experience.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles20 reviews
Excellent
6
Very good
7
Average
2
Poor
2
Terrible
3

waterlilly1304
Johannesburg, MI16 contributions
1.0 of 5 bubbles
Jul 2019
No wonder the place was so dead! Extremely poor service. Restaurant did not have many dishes advertised. No desserts were available. Extremely slow service. Money poorly spent. From manager down, poor service. My order was messed up and when sent back, they corrected on the same dish thinking I would not notice. If you allergic to something and tell them so, dispite repeating this many times, they would make a mistake and put in the ingredient. When you complain and return the dish not touched, they discretely try to fix by masking or trying to remove visible pieces of what you allergic to, not realising how detrimental it can be for the person consuming. Manager also hides staff errors. No ethics what so ever! Left angry and even more hungry after their slow inefficient service. PLEASE DONT GO THERE AND SAVE YOURSELF THE TROUBLE! Many better places!!!!! Rather visit Time Square in Menlyn or a drive to Emperor's Palace, as it is worth it. The time you will spend driving there would equate to the wait for food at the Carousel. You wont be disappointed at the 2 casinos mentioned.
Written 5 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelKesh
Johannesburg, South Africa1 contribution
4.0 of 5 bubbles
Nov 2018
Our trip to the Carousel was the second one this year - the Sun Deals special makes it extremely affordable to give your family a mini holiday with access to pool side R&R and kids entertainment.
The little ones are 2 and 5 years old, and are easily impressed. they loved the opportunity to wake up, and be in the pool in under 2 minutes.
The hotel is small (number of rooms) and a bit dated, but the rooms are big, and comfortable for 2 adults and 2 kids (the little one was in our bed - housekeeping brought an additional bed for the big boy).
it is clear that the modern metropolis casinos have taken a toll on the grandeur of this once great establishment.
If you are looking for a pleasant trip away from home, with good accommodation service, ok meals, limited kids games, and endless poolside fun where family bonding is the order of the day(s), then the Carousel is the place for you.

The aircon has not been working since September, and the heat is a challenge but the rooms remained cool while the doors were open.
Written 19 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CHERYL S
Vanderbijlpark18 contributions
4.0 of 5 bubbles
May 2018
Was a great stop for a bite and little gambling. Casino nice a quiet and we won our money back at least.
Written 7 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you for your feedback. Regards, Sun Share
Written 6 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

156jayjay
Mbabane, Eswatini (Swaziland)5 contributions
1.0 of 5 bubbles
Jan 2018 • Couples
For years we have been travelling from Johannesburg to the Carousel casino and hotel. We have a Gold casino card and did not have to pay the R50 toll fee. Recently they started charging R50 toll fee for Gold card holders. Well that is our goodbye to the Carousel for good. If you cannot look after your loyal members, we simply go elsewhere where they do!
Written 7 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Devesh Sewnanda... S
Gauteng, South Africa7 contributions
2.0 of 5 bubbles
Jan 2018 • Family
Rooms are not to standard. Customer service response also dismal. Very limited family activities with the kiddies entertainment area also being a disappointment with very old and limited gaming. Dining areas also very limited and service very slow.
Written 22 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stelectrical
Durban, South Africa72 contributions
4.0 of 5 bubbles
Oct 2017 • Family
Warm welcome from the moment we stepped in. Timeless classic interior. Rooms are so spacious and comfy. Really worth the drive from Pretoria. Just the breakfast staff were not up to the standard of the resort. Buffett dinner in the casino was divine. A young lady named Elizabeth cooked up the best stir fry . Here the staff were so efficient, and made us all feel so special, well done. Game drive was also fantastic, thanks Lee Anne! Keep up the fab work here the wonderful people at Carousel!
Written 19 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike_G6308
Cape Town, South Africa429 contributions
4.0 of 5 bubbles
Aug 2017 • Couples
For those who enjoy a quiet casino it's the best inSouth Africa very clean and excellent beverage service. I had a great coffee in the old crystal court. The buffet in the Players restaurant was great with good discounts for MVG players.
Written 14 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

natashadelport3132
Johannesburg, South Africa20 contributions
2.0 of 5 bubbles
May 2017 • Family
We visited the carousel last week Tuesday & we were shocked at the state of the casino and surroundings.
There was constant power outages, the magic company was closed for toddlers, the coffee shop was slow and took forever with our order, we eventually had our coffees and left.
Not fun at all.
Written 16 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

114willie
Tswalu Kalahari Game Reserve, South Africa1 contribution
5.0 of 5 bubbles
Sept 2016 • Couples
I have been visiting the carousel casino so of fen and is so casting. I would recommend the carousel acacia place young, old, children, couples. friends and families. The houses have two lovely space sleeping rooms for children and parents for the night.
Written 17 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Munchies_Wolf
Oudtshoorn74 contributions
5.0 of 5 bubbles
Sept 2015 • Friends
One of my favorite casinos in South Africa. I actually like this one more than Grande West in Cape Town. Went throughout a week day. Love the pink building, decor, gardens and atmosphere more than enough parking. No problems with cards and slot machines. Odds are good and it doesn't feel like they rob you. Games are fair, have been to a few casinos where the odds have been put very low. Hope this one stays the same. Thank you staff management and owners will come again
Written 18 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CAROUSEL CASINO & ENTERTAINMENT WORLD: All You Need to Know BEFORE You Go (with Photos)

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