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Review Highlights
Very poor service

DW should be stopped trading the way the treat their customers, I joined start of September and... read more

Reviewed 6 days ago
Carl P
via mobile
Rubbish communication!!

My boyfriend had a membership here before we moved to a different country 4 months ago. He told DW... read more

Reviewed 3 weeks ago
kaylamarie97
,
St Helens, United Kingdom
Read all 37 reviews
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Traveller Overview
  • Excellent24%
  • Very good13%
  • Average0%
  • Poor2%
  • Terrible61%
6 days ago
“Very poor service”
3 weeks ago
“Rubbish communication!!”
About
Suggested duration: < 1 hour
Contact
Parsonage Retail Park Parsonage Way | Parsonage Retail Park, Leigh WN7 5SJ, England
Website
+44 844 249 5346
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Reviews (37)
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1 - 10 of 37 reviews
Reviewed 6 days ago via mobile

DW should be stopped trading the way the treat their customers, I joined start of September and then had to move from the area where I was using the gym as my preferred gym but now I cannot move the use of the gym elsewhere...More

Thank Carl P
Reviewed 3 weeks ago

My boyfriend had a membership here before we moved to a different country 4 months ago. He told DW we was leaving they asked for prove of visa and flight details, he took it in and shown it to them and also sent an email...More

Thank kaylamarie97
Reviewed 3 weeks ago

Some equipment are out of order over 6 months ! Manager to be fired... Really cant recommend this place to anyone.

Thank dkwiatk2018
Reviewed 4 September 2018 via mobile

DWFitness is by far the worst business and gym ive been to and dealt with. Dirty broken showers and customer relations is absolutely terrible. They want your money, nothinv more and treat like something off the shower floor. Go else where. To a gym thst...More

Thank 202theatre
Reviewed 28 August 2018

I cancelled my membership and even went to the trouble of going into the leigh branch to do this only to get a debt collectors letter weeks later. I now need to go back in to sort this out which is really annoying. It is...More

Thank 341juliet
Reviewed 27 August 2018

I did a 1 day trial (despite it being advertised as a 3 day trial they only allowed 1). The trial was fine except they asked me to leave my credit card at reception in exchange for a bit of card for the locker ...er...More

Thank KarenP2109
Reviewed 23 August 2018

I was surprised how kindly people wanted me and my partner to start our memberships. But after we stopped them on 7 May, they still toked money from my card till now!!! For me this is stealing from my card. AND NOBODY CARES, I have...More

Thank Yana A
Reviewed 19 August 2018

I don't understand the poisonous comments on here. I have been a member for over six years. Classes are excellent. PTs are excellent and you have access to all the amenities from 6am til 10pm.

Thank John B
Reviewed 5 July 2018 via mobile

Absolute nightmare and frustrating if you try to leave !!! Don’t don’t don’t join !!!!!!!!!! You were warned !!!!!!!!!!!!

Thank Commkal
Reviewed 18 June 2018 via mobile

I joined the Milton Keynes branch last year due to relocating due to work however the relocation didn’t go ahead and when I informed them they put up every barrier they could now they are billing me over £200 pounds for a service I can’t...More

Thank thebookkeeper2018
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