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Ameristar Casino Hotel

2200 River Rd, Council Bluffs, IA 51501-7070
+1 712-328-8888
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Review Highlights
family birthdays

food was ok, the bartenders and waitresses were excellent, but of course not once during our stay... read more

Reviewed yesterday
kbolt57022
,
Dell Rapids, South Dakota
Ameristar

We really enjoy Ameristar. Remember when it actually traveled up the-river and back to the dock on... read more

Reviewed 31 August 2017
James H
,
council bluffs ia, United States
Read all 181 reviews
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Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This 38,500-square-feet casino in Council Bluffs includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool.
  • Excellent27%
  • Very good38%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
“sports bar” (12 reviews)
LOCATION
2200 River Rd, Council Bluffs, IA 51501-7070
CONTACT
Website
+1 712-328-8888
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Reviews (181)
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1 - 10 of 180 reviews

Reviewed yesterday

food was ok, the bartenders and waitresses were excellent, but of course not once during our stay did anyone take the time to clean off our tables, We spend over 7 hours in the bar

Thank kbolt57022
Reviewed 31 August 2017

We really enjoy Ameristar. Remember when it actually traveled up the-river and back to the dock on Sundays. It is very clean and comfortable. There are lots of slots, from the old Vegas style to the newest one on the market. The buffet is a...More

Thank James H
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 1 September 2017

Thanks for your continued loyalty, James! We enjoy having you as our guest and hope to see you again soon.

Reviewed 25 August 2017

It's a very nice and large casino property. right on the river, it has some great views of Omaha. Lots of machines both old and new. And the ceiling is pretty high so it didn't seem as smoky as other local casinos.

Thank Bernardo F
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 29 August 2017

We're glad you enjoyed your visit, Bernardo. Come back soon!

Reviewed 29 July 2017

Clean, bright, very friendly people and easy to deal with. Machines and table games are easy to get at. Lot of fun. Good and good service. Highly recommend.

Thank 405maynardm
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

We're thrilled to hear you had a fun visit with us and experienced excellent guest service. Come back soon!

Reviewed 12 July 2017 via mobile

I'm not a big gambler & definitely not a smoker, so this was a big turn off for me. Ameristar tries to mask the smell but it does no good. I believe there are better ways to spend your money. Just me.

Thank Mdaddy46
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

We appreciate your feedback regarding the smoke and have passed it along to management. Thanks for your time and review.

Reviewed 12 July 2017 via mobile

Our family stayed at a neighboring hotel and we made the journey to this beautiful casino each evening for dinner. The food was delicious and the server was beyond amazing! We were treated like we were family. Thank you!

Thank Sylvia s
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

Thanks for making the trip over to our buffet for dinner! We hope to have you back for an overnight stay soon too.

Reviewed 11 July 2017

We spent a couple of hours here. They have a nice selection of slots but there still could be room for some of the newer games we have seen at other casinos. The staff was very polite. We would probably come back when we pass...More

Thank Swandawg
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

We're glad you enjoyed your gaming experience with us. Thanks for the feedback, and come back soon!

Reviewed 10 July 2017 via mobile

Wow. Been to a hundred hotels by far the worst ever. I didn't even get acknowledged when I was standing at front counter. Acted like I didn't exist. For the cost, would expect MUCH more. My car was broken into and lost a few hundred...More

Thank Jmakk01
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

Thank you for your review. We're concerned to hear about your experience and have notified our management to address with the teams. We look forward to providing you with a better overall experience in the future.

Reviewed 4 July 2017

The layout of this Casino is very user friendly. The restaurants, gift shop & pool are all on the same side of the building which makes it very easy to get around. The Casino is quite large w/ 3 floors so there are enough slot...More

Thank ritasU381VA
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

We're glad to hear you had a good overall experience with us, and we hope to see you again soon.

Reviewed 10 June 2017 via mobile

We go here often. They have great atmosphere with lots of fun machines! They change slots often. They are clean although can be smoky at times. Rooms nice. They offer table games as well for those of you that prefer over slots. We like it...More

Thank Carol B
PNKinc, Public Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 August 2017

Thanks for the wonderful review, Carol. It was a pleasure having you as our guest, and we hope to see you again soon!

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Questions & Answers
taxlady11
26 July 2015|
AnswerShow all 5 answers
Response from Heather G | Reviewed this property |
You can also get rooms for $99 on Mondays. It's like everywhere else, cheaper early in the week.
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