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Union Station

225 S Canal St, Chicago, IL 60606-5702
+1 312-655-2385
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Review Highlights
Southwest Chief Amtrak from Chicago to Flagstaff, AZ

We had the pleasure of taking the Southwest Chief from Chicago Union Station to Flagstaff, AZ. We... read more

Reviewed yesterday
Bakerfortress
,
Hamilton, Canada
Layover

What a great place to walk around. Wide variety of stores and places to eat. Enjoyed the history... read more

Reviewed 3 days ago
acszsbo
,
New Stanton, Pennsylvania
Read all 820 reviews
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Overview
  • Excellent34%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible1%
Travellers talk about
“grand hall” (28 reviews)
“amtrak train” (16 reviews)
LOCATION
225 S Canal St, Chicago, IL 60606-5702
West Loop
CONTACT
Website
+1 312-655-2385
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All reviews
"grand hall"
in 28 reviews
"amtrak train"
in 16 reviews
"beautiful station"
in 13 reviews
"main hall"
in 17 reviews
"sleeper car"
in 8 reviews
"food court is"
in 9 reviews
"beautiful building"
in 23 reviews
"empire builder"
in 9 reviews
"downtown chicago"
in 10 reviews
"the loop"
in 10 reviews
"sears tower"
in 7 reviews
"lounge"
in 71 reviews
"metropolitan"
in 40 reviews
"passengers"
in 41 reviews
"architecture"
in 66 reviews
"legacy"
in 11 reviews
"signage"
in 26 reviews
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1 - 10 of 642 reviews

Reviewed yesterday

We had the pleasure of taking the Southwest Chief from Chicago Union Station to Flagstaff, AZ. We booked a sleeper car, and although it was quite small - it was better than sleeping in coach. The price was very reasonable as it included all our...More

Thank Bakerfortress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

What a great place to walk around. Wide variety of stores and places to eat. Enjoyed the history and glamour of it all. The whole place was busier than I thought it would be.

Thank acszsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I wouldn't call it a tourist spot, but it is a nice, old building that is pretty clean and efficient. In summer 2018 it is undergoing a ton of interior renovation, so the Great Hall is unfortunately covered with scaffolding and construction barriers and that...More

Thank tgrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago via mobile

Slowly, they're returning this landmark building to its glory. Restoration work is underway, with picture boards of explanations, even a video. It's a great sight.

Thank cvb1793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

A lovely train station... out of the days of old. Architecture is charming and well-maintained, and commercial vendors are limited (nice for a change).

Thank clpw1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

As the name implies it is busy at union station. Had to take the train into the loop. Architecture is very nice and all your amenities are available to you. The location provides excellent access to all parts of the city.

1  Thank T P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

Running late due to traffic, i boarded only seconds before rolling. I placed my luggage in the bin and grabbed the first empty seat (train was crowed) which happened to be the "accessible" seat in the front. It was empty and we were ready to...More

Thank sendonlyjunkhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

Let me say that I miss the old first class lounge at Union Station. The new lounge is very new age all glass, huge chairs sofas, multi level floors for quiet areas. Very COLD. Should be warmer need a blanket to sit and wait for...More

1  Thank maree r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

I usually use this station a few times a year. It does take getting used too. The floors and mezzanines can confuse a new traveler. The signage is adequate. You will do a decent amount of walking from platform to Main Hall and any other...More

Thank Reed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

It has a complex web of floors and hallways with fast food joints jammed in the corners. I missed the main hall so no comment on that.

Thank giffenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
...More
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Questions & Answers
hjruth76
18 June 2018|
AnswerShow all 4 answers
Response from 982edd | Reviewed this property |
Right. The lounges are (1) the Metropolitan for those coming from or going onto Sleepers--and is part of the fare, and (2) The Legacy--on S. side of the large waiting room for $20. "Business class" as such is something I do... More
0
Votes
Brandi G
6 June 2018|
AnswerShow all 3 answers
Response from 982edd | Reviewed this property |
Maree has answered this well, I would say.
1
Vote
Jason D
27 May 2018|
AnswerShow all 2 answers
Response from 982edd | Reviewed this property |
Sleeping car passengers--coming or going--can use the Amtrak Metropolitan lounge free--which is where the showers are. The $20 that I think Reed S. mentions is the per-person cost for the other lounge (Legacy Lounge) across... More
0
Votes
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