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Review Highlights
Just average for a train station

The old building is worth going to, but every train I have ever taken left out of the newer eastern... read more

Reviewed yesterday
Mark37Chicago
Thank goodness they are reverting the train station to the beautiful station it once was!

The station has been getting better...it used to be so lovely, then became a dump and you hated to... read more

Reviewed 1 week ago
Barb H
Read all 767 reviews
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Overview
  • Excellent34%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible1%
Travellers talk about
“great hall” (71 reviews)
“grand hall” (27 reviews)
“amtrak train” (15 reviews)
LOCATION
225 South Canal Street, Chicago, IL 60606
West Loop
CONTACT
Website
+1 312-655-2385
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Reviews (767)
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1 - 10 of 594 reviews

Reviewed yesterday

The old building is worth going to, but every train I have ever taken left out of the newer eastern part. The signage is bad and they really seem to assume everyone has been there before. The front door is a little subtle and actually...More

Thank Mark37Chicago
Reviewed 1 week ago

The station has been getting better...it used to be so lovely, then became a dump and you hated to go there and wait for the train. If you aren't in business class or a sleeper car, the main terminal is now better than it used...More

Thank Barb H
Reviewed 1 week ago

The station was very clean, but not a lot of clear signage of where to go - unlike airports. The police presence helped ensure safety of the travelers. The staff working at the various restraurants were hard to glean support from.

Thank Sec0rd
Reviewed 1 week ago

Grand old station that leads one all over the USA. Make sure you have plenty of time to find your track and get there early to get to the font of the line.

Thank Michael P
Reviewed 1 week ago

The old West side waitng room brings bak the glory days of tain travel. The food court however reminds me of a typical shopping mall food court.

Thank JerimiahVista_CA
Reviewed 1 week ago

I had to take a train from Chicago to meet a friend in Naperville, I landed early and was glad, as it gave me a chance to look around the building. The Grand hall is huge with beautiful interiors and architecture

1  Thank KaranPais
Reviewed 1 week ago via mobile

This building is far more than the Amtrak terminal in Chicago. It is an architectural gem that is currently being rehabbed and restored. It is definite old school and hearkens back to a different day and glorious age. It wreaks of history. The Grand Hall...More

Thank R Layne H
Reviewed 2 weeks ago

I was boarding an Amtrak heading west across America, and was pleased to see this historic landmark. Anytime you can walk through a train station from this era, you should. Beautiful architecture.

Thank Suzanne B
Reviewed 3 weeks ago

Visiting Chicago's Union Station is like going back in time to the golden age of railway travel. When I was there in September 2017, there was a small exhibit concerning Union Station in the movies. I enjoyed seeing the photo of Cary Grant and Eva...More

Thank johng62
Reviewed 4 weeks ago

It is a train station that you see in so many movies and mentioned by all train riders. It was beautiful. It was also something that you just need to see quickly, nothing to do if you're not actually catching a train.

Thank cmgarland
Nearby
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
...More
Nearby Restaurants
Beggars Pizza
47 reviews
.13 km away
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.11 km away
Arturo Express
7 reviews
.13 km away
Dunkin' Donuts
6 reviews
.15 km away
Nearby Attractions
Skydeck Chicago - Willis Tower
13 498 reviews
.34 km away
Money Museum at the Federal Reserve Bank
368 reviews
.64 km away
Lyric Opera of Chicago
396 reviews
.49 km away
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Questions & Answers
WHBauer
23 August 2017|
AnswerShow all 10 answers
Response from Robleym68 | Reviewed this property |
Yes, there is parking generally available nearby.
2
Votes
Krispidog
8 June 2017|
AnswerShow all 5 answers
Response from maiagaia | Reviewed this property |
If you have 6 hours and are a sleeping car passenger, you can leave your bags at the Metropolitan Lounge at no charge (they are well secured; security is attentive). Then you can explore downtown a little. Uber to... More
2
Votes