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Portofino Caribe
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Traveller Overview
  • Excellent33%
  • Very good24%
  • Average17%
  • Poor7%
  • Terrible19%
12 Aug 2018
“Good but check to make sure you get all that you paid for!”
3 weeks ago
“No nos sentimos seguros - we didn't feel safe”
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Hours Today: 08:00 - 20:00
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Suggested duration: More than 3 hours
Portofino, San Andres, San Andres Island, Colombia
+57 5124212
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Reviews (186)
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Reviewed 3 weeks ago via mobile

Durant el Tour al acuario al descender de la lancha mi mama, de 70 años, se cayó estrepitosamente contra el embarcadero debido a que no se le prestó soporte suficiente en el descenso. Intentaron levantarla rápida y descuidadamente del camino, para continuar de bajar a...More

Date of experience: December 2018
Reviewed 12 August 2018

We took several trips with this company and for the most part enjoyed them, but it was our last trip on our last day that was the spoiler. Our trip was supposed to include an interactive tour of the stingrays. Well it did not! The...More

Date of experience: August 2018
2  Thank Kaiyen K
Reviewed 30 January 2018 via mobile

Boat was dirty, no fins are given, staff person should be in water to help people especially since current is so strong. Not much to see a shipwreck and very few fish.More

Date of experience: January 2018
Thank Sherri H
SanAndresDivers, Director de Relaciones con Clientes at Portofino Caribe, responded to this reviewResponded 1 February 2018

Hello , My name is Luz, I am in charge of receiving the complaints and suggestions from our Portofino Caribe passengers, I am a bit confused by this complaint, since the boat of the company that makes this tour (photo annex) is equipped with the...More

Reviewed 3 September 2017

I did the 'super full' trip with Portofino and am sad to say, did not not enjoy it. Firstly we were packed onto a small boat with 57 other people, sitting in multiple rows with most people being unable to see anything from the boat...More

Date of experience: August 2017
3  Thank Rosie S
Reviewed 15 December 2016

This hotel is confortable and you can swim in the pool in whatever time, the rooms have air conditioner, TV, WiFi, the restaurant is into the hotel, the food is delicious and the most important it is near to the beach

Date of experience: January 2016
Thank mafe1002
Reviewed 8 November 2016

I did the 4:30pm tour and unfortunately it wasn't all that great. The 2.5 hour tour takes you to la cueva de Morgan, piscina natural, west view, and el hoyo soplador. But because it was getting dark, we skipped the pisicna natural and the hoyo...More

Date of experience: November 2016
1  Thank Nicole O
Reviewed 7 November 2016 via mobile

Confortable, clean, plain. Employees are very helpful. Very nice activities for the guest to keep you entertained during your stay.

Date of experience: September 2016
Thank taycon96
Reviewed 4 January 2016

The Tour Mantarrayas start nice, but we you are at sea, the guide in charge start to request money no nicely to go to other place no too much interesting, everyone accepts because is just 1 USD, but after that, the guide continued asking for...More

Date of experience: January 2016
7  Thank Germanrugo
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