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Seminole Hard Rock Casino Tampa

Seminole Hard Rock Casino Tampa

Seminole Hard Rock Casino Tampa
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Seminole Hard Rock Hotel & Casino Tampa is the premier entertainment destination of Central Florida and the place where celebrities love to stay and play. This electrifying casino is one of the most successful and largest casinos in the world, and features high stakes table games along with thousands of the hottest slot machines. The casino offers a valet service or free, self-parking. We welcome reviews about the casino experience, but we do have a hotel and amenity specific page so be sure to leave your review on the right page so we can best respond to your comments.
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  • E O
    4 contributions
    4.0 of 5 bubbles
    Success!
    We have been to HR Tampa several times this year (and previous years). This year we have consistently won (from $800 - $1,800 ahead per visit). Rooms were very clean, casino not so much. Bad experiences with restaurants' food. I did contact HR about the food.
    Visited October 2023
    Travelled with family
    Written 27 October 2023
  • Gina G
    3 contributions
    4.0 of 5 bubbles
    L Bar 😡😡
    Overall good but POOR SERVICE at L Bar. Monday service was goof but today has been seating 45 min and the bartender passed. U putting menus on the tables and didnt even looked at me. So keep on waiting and problably will leave in few minutes. Please it just take few min to pass thru the tables to sell drinks and give good service!
    Visited November 2023
    Travelled as a couple
    Written 7 November 2023
  • Scott G
    1 contribution
    3.0 of 5 bubbles
    Too smoky!
    Beautiful place, seeing all the memorabilia was awesome! Rooms are nice but not $800 nice, smoke bothered me. Even though they have non smoking areas, the smoke lingers throughout. Slots were the worst I’ve ever seen.
    Visited January 2024
    Travelled with family
    Written 19 January 2024
  • Longtallsally
    Eau Claire, Wisconsin4 contributions
    4.0 of 5 bubbles
    Huge casino with thousands of games.
    Large casino with lots and lots of games. Restaurants all had waiting lines. Smoking is allowed. There are several areas within the casino and easy to get turned around in there. Parking garage next to the casino and also across the street. Long walk from the parking to the casino. Use valet parking if possible. They are fast and courteous. Overall, we had a great time and would go again. Rivals any casino in Vegas.
    Visited January 2024
    Travelled with family
    Written 4 February 2024
  • rbtvwestfall
    Longboat Key, Florida228 contributions
    3.0 of 5 bubbles
    Wanna be a 4 star hotel but just can't get there
    The people are wonderful and well trained. The hotel needs to move into post Covid. I had to request housekeeping service! Yep! When I called down for a bellman - it will be 15-30 minutes. At no point during my stay was I told by the hotel expect long waits at check out and order your bell help early anticipate an up to 30 minute wait. Coffee utensils were sub par - I would expect these at a Holiday Inn Express or Fairfield Inn, not a large suite at Hard Rock. Bottom line 3 star hotel, 5 star team members
    Visited April 2024
    Travelled with friends
    Written 21 April 2024
  • Susan K
    Florida2,403 contributions
    3.0 of 5 bubbles
    Disappointing
    The larger casino is very smoky. I was in three different casinos in the last month and this was on only one that was so smoky we could not stay. Ironically we didn't see many people smoking. So it seems to be a ventilation issue. The smoke free casino seems to have higher priced entry level slots, so we did not enjoy playing there. Overall we were very disappointed with what looked like a beautiful casino.
    Visited May 2024
    Travelled as a couple
    Written 2 June 2024
  • Scooter H
    Niceville, Florida241 contributions
    3.0 of 5 bubbles
    Nice looking hotel with expensive food and bad betting odds
    I went here with my family to do a little gambling. I’m not really a gambler, and probably my review is not going to be the best for somebody who is an avid casino dweller. Nonetheless, I found the food at the place to be good but very expensive. Expect paying well over $20 for just a small plate of fajitas. Nachos are almost $20. A basic chicken sandwich is $17. Everything is expensive considering usually when you’re in a casino, Things are a little cheaper since they are making money off you. Not here. There are absolutely no places for you to sit unless you’re gambling or at the restaurants. The slot machines don’t have particularly good odds. We went through about $80 in a matter of 30 minutes. I would say the odds are about the same as you would get in New Vegas. I was not really impressed with the place. If there was any competition in the area, probably the odds and prices would be better. I don’t think they serve free drinks if you’re gambling either. I saw someone serving soft drinks, but that was about it
    Visited July 2024
    Travelled with friends
    Written 6 July 2024
  • Cynthia F
    8 contributions
    3.0 of 5 bubbles
    Don't expect a big win here or a small one either anymore
    I go to the Hard Rock about one a month. Since I came here in 2020 the place has gone downhill big time. It seems I can only win a jackpot if I don't use my card which is rare now. I loose way more than I win. The food in the restaurants is good but way too expensive !!! They need to make more spaces for non smokers other than the non smoking area upstairs. The smoking areas are ridiculous.. full of smoke. I walked by a blackjack table and the poor dealer is inhaling smoke which was directly being blown into her face. My husband and I went yesterday put a total of 650 dollars in one machine and never even won a free game !!!! We left. It's just crazy. Oh one other issue was they send you a flier in the mail for promos. I received the flier on Thursday and the promo for a free bottle of liquor was held on Saturday of the same week. I called to reserve it and it was sold out. I explained how am I supposed to reserve it in time if I just received it in the mail? I then asked to use the free room for 2 days. "Oh we don't have any free rooms available right now but we can give you a discount in a room." Yea ok this has happened to me twice. I'm going to Biloxi next.
    Hello Cynthia, We thank you for taking the time to submit a review and we value your feedback. We hope that you may spare a few moments of your time to speak with us regarding your feedback. Please email us directly at feedback@shrss.com with a contact phone number and your Unity account number, if you have it. Please reference your TripAdvisor review. We look forward to speaking with you soon.
    Written 26 September 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Travelled as a couple
    Written 11 August 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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3.5
3.5 of 5 bubbles2 767 reviews
Excellent
710
Very good
658
Average
579
Poor
314
Terrible
507

SteveMatthewP
Davidson, NC356 contributions
2.0 of 5 bubbles
Feb 2020 • Couples
They hosted the World Series of Poker circuit event for two weeks. The concession stands are a complete rip off. In Cherokee, North Carolina for example (the circuit stops there three times a year) you can get a hot dog for $2 and bottled water is free. Not here in Tampa. A hot dog is $8 and they charge $4 for water. Because it’s the only option for the players they apparently decided to price gouge them. I’ll continue to play the World Series of Poker circuit but I won’t return to this venue.
Additionally, while the poker room is smoke free the rest of the casino isn’t. Even a 30-60 second walk through the casino on the way to poker room will leave you smelling like an ashtray.
It’s too bad because the hotel rooms are actually rather nice but we won’t return due to the concession stand price gouging.
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello SteveMatthewP, Please know that we always strive to create authentic experiences that rock and we are sorry to hear that your experience didn't meet your expectations. Although smoking is permitted at our facility we understand that it should never interfere with the comfort of our guests. If you prefer a smoke-free experience, please visit our premium slots and table games venue, our smoke-free Mezzanine Casino on level 2. We thank you for coming and we hope that you will consider joining us again soon.
Written 8 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travler II
Fort Madison, IA16 contributions
2.0 of 5 bubbles
Mar 2020
This is my 4th visit this year, have yet to go home with any money or find it a fun place to gamble. This will probably be my last visit. Food is good, not excellent, a burger will cost you $16, for a $10 burger at most other places. Most sandwiches above $13 and under $10 at other places, oriental chicken salad $19, 10 oz steak $33 alcart, add $5 plus for salad etc. My visits have been about an hour because the slots don't play. Played put a hunderd in a $5 a spin slot, never paid out more than $10 and my $100 was gone in less than 30 minutes. Not fun when they don't let you sit a play, they just take for the most part. Tried several more machines bet was always $1 or much higher because when you play .50 you get.05 or .25 or mayber 110 returned. Not often do you even get our play back. Either I play the worst machine in the place or wrong timing, Started on a Pot that closes after someone just left and pot was full. I put $200 plus to get that pot to close, never got free games or bonus, but the pot did close and paid me $28.00. moved on again. Very tight slots in my opinion, but you luck may be better.
Written 10 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello 171cyndiw, Thanks for sharing feedback on your recent visit. We know how disappointing it can be to not come out on the winning end. The good news is that we award millions in Jackpots each month and we’re hoping you’ll be one of our lucky winners the next time you are here. Looking forward to having you back.
Written 19 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Coco1231
Florida451 contributions
1.0 of 5 bubbles
Jan 2020
Went, visited, done – never again. What a disappointment. We had heard mixed reviews (mostly not very good from friends) but we were in the area and it was rainy and decided to visit. Smokey smokey the minute we walked into the facility. We were directed to the non-smoking floor which was much better but the stairways etc were still pretty bad. Not at all what we are used to in casinos in the New England area. No indications of denomination machines at all and if you did find a 1 cent, 5 cent, quarter etc; they all had minimum bets of usually $1 or more (those are not what we wanted!). Figured this was not a good sign so did not plunk down much money since we knew it would be gobbled up fast and it was! Walked around both floors and found a few expensive shops and expensive restaurants – mostly empty. Pretty décor. Oh and the special new comer free deal they advertise - you have to spend $600 before it kicks in! Won’t be back but we can say we went now.
Written 9 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Coco1231, We apologize that your experience didn't meet your expectations. Although smoking is permitted at our facility we understand that it should never interfere with the comfort of our guests. If you prefer a smoke-free experience, please visit our premium slots and table games venue, our smoke-free Mezzanine Casino on level 2. We know how disappointing it can be to not come out on the winning end. The good news is that we award millions in Jackpots each month and we’re hoping you’ll be one of our lucky winners the next time you are here. We thank you for coming and hope that you will consider joining us again soon.
Written 21 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Randy H
40 contributions
1.0 of 5 bubbles
Jul 2020 • Solo
This casino has the potential to be number one in the world, if they would just fire the current manager and bring in someone who understands you can’t screw all the low rollers.

Hundreds of people their Saturday night and I did not see one jackpot hit on the floor. The only ones were in the high roller room where they are betting so high they are buying a jackpot.

I set on one machine and stuff in hundreds, and have seen many more do the same, yet the machine will not pay off. Come on Hard Rock offer a fair chance and quit screwing all your customers to death. And, charging people $25 per day for valet is no less than robbery. You’re almost forced to valet if staying in the motel as long ways from garage to room.

Food great, rooms great, but slots suck!

You also ask for us to complete feedback for our experience yet
your manager apparently cannot read..... you’ll reply to this saying you pay out millions which is total crap. I will give your Casino ten k to play a machine on the floor and bet you 20k on the side you want win crap. Now as long you think HR before people get sick and tired of coming.....
Written 20 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mangocat25
6 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
This place is great and recently expanded. It has a no smoking section which I really like. We have been to all the restaurants there they are all great. I wish I could remember the name of the top one it's very pricey but the food is so good and the wait staff is the best.the restaurant really focuses on meat they have it hanging everywhere you can get dry aged or fresh. However, they still have fish and lamb and a few other choices if you're not a mediator
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello mangocat25, Thank you for sharing the positive feedback from your recent experience! We’re happy to hear that you enjoyed the smoke-free casino area that we provide at Seminole Hard Rock Tampa! We strive to provide a comfortable environment for our smoke-free guests! Our goal is always to provide amplified service and it sounds like we hit our mark! If you haven't already, be sure to try Council Oak's Tuxedo Cheesecake it's a favorite with many of our guests! We look forward to welcoming you back again soon!
Written 8 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Randy H
40 contributions
1.0 of 5 bubbles
Oct 2020 • Solo
After the expansion, I had high hopes for this casino. Not anymore. It is ran by the stupidest manager in the business. He forgets rule one- don’t kill the goose that lays the golden eggs. Come on HR are you folks blind or just out right ignorant? How do you expect to feed this big machine ( too much of anything is not good ) when you’re running your business off left and right. The machines are super tight and only winners are those sinking thousands in to hit a jackpot. No one on the floor wins. Might as well take your money and toss in the ocean. N by

Trust me, I know the ropes, slots are slots but your pay back precent is a real joke. I’ll gladly meet anyone from your staff, give you ten grand and you pay me twenty if you don’t hit a hand pay. I’ll easily win.

Rooms great, shower great, comps, free play, food etc. are a joke.

You’ll never make it long run! All it will take is one decent casino to open around here and that will bring the big beasts down.

Come on Hard Rock quit screwing all your customers.
Written 31 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny M
Clearwater, FL9 contributions
1.0 of 5 bubbles
Feb 2020
I lost $500 in less than two hours. Considering I usually do Biloxi Hard Rock on $200 for about 8 hours this reeks of greed on the Seminoles part. We give way too much leeway to the Seminoles. I know, I know, if I don't like it don't go. But it is sad that we have Disney and other theme parks making kids happy while adults have to suffer Seminole casinos that have no competition and thus do what they want. Vote them out or at least vote for competition. Don't give 7 year licenses which in essence means they can rip us off for many years.
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Jenny, Thanks for sharing feedback on your recent visit. We know how disappointing it can be to not come out on the winning end. The good news is that we award millions in Jackpots each month and we’re hoping you’ll be one of our lucky winners the next time you are here. Looking forward to having you back.
Written 8 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cynthia
4 contributions
1.0 of 5 bubbles
Jan 2021 • Couples
The Hard rock In Tampa says they will match your tier status of other participating casinos. However, my fiancé and I read that on their website and decided to make the trip from Orlando to have them match his tier status for the Hardrock Biloxi. Both casinos have four cards. In Biloxi his status is double platinum which is the third card. You must have 15,000 tier points to receive this card. At the Seminole in Tampa, They also have four cards, The third card is the Elite card which you must also have 15,000 tier points to achieve.
With this being said, just by reading what it says on their website that they will match it to what is equivalent to theirs. We decided to make the hour and a half drive down. When we get there long story short, they end up giving us the second card which is just the Platinum. When my fiancé asked why it wasn’t the same, the supervisor said that the point system is different you have to spend more money to get to the Elite card and so forth.
I still don’t understand how they can advertise that they will match your tier status from a participating casino if this is the case. They should clarify on their promotion it doesn’t mean you will be the same status here due to our point system or something to that effect. It’s false advertisement if you ask me and I don’t care if we ever go back there. I’ll continue paying the $54.00 round trip ticket to Biloxi and spend the weekend there as they offer better perks, free drinks and apparently it’s easier to build points there. I don’t recommend going here if you have other options.
Written 17 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to review your visit with us. We are sorry to learn that we did not meet your expectations and would appreciate learning more about your experience with tier status. Please contact us directly by email to feedback@shrss.com and reference your Tampa review in Tripadvisor.
Written 21 January 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathleen Woods
Ocala, FL1 contribution
3.0 of 5 bubbles
Jun 2021
Stayed overnight at the Hard Rock Casino Tampa. Check in was great had to wait for the room only 20 minutes but we arrived earlier than check in time so it was nice to be accommodated.

Casino payouts were really bad earlier in the day until around 4:00 and then it started to give you enough to keep you playing. Which only makes you want to stay longer and are will to play a lot more of your own money.

I had a very bad experience with the bar staff. We were over by the West Tower and the bar located in that area only to experience a very rude bartender while trying to grab a beer and get back out on the floor to gamble. I followed one woman bartender around to different areas who kept ignoring me. After some time I went back to my husband where he was standing at the steps only to get behind 4 other people. When she finally waited on me she choose to engage in a conversation with another bartender and made me wait with my beer in her hand. I tipped her when she finally gave me my beer which I should not have done.

I am tired to hearing about short staffing, the bottom line if you are working with the public take some pride in your job and do the very best you can. Maybe I have been watching Bar Rescue too much don't know. I do know this, next time I go I will take my cooler to the room and go up to have my drinks there.

The hotel is nice. Casino needs more penny machines and not starting at $2.00 each spin.
Written 18 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen, Thank you for taking the time to review your visit with us. We are highly regarded for providing exceptional service for our guests but it sounds like we did not succeed with you this time. We would appreciate the opportunity to discuss your experience with you in greater detail so that we may address the issue at the bar. Please contact us directly by email to feedback@shrss.com and reference your Tampa review in Tripadvisor. We hope to hear back from you soon.
Written 20 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

See
Miami, FL1 contribution
2.0 of 5 bubbles
Oct 2020 • Couples
15 dollars for an alcoholic beverage??? Thats just ridiculous and they measure their pours. And when you ask for a specific cocktail most of the bartenders don't make your cocktail correctly. The alcoholic drinks are a complete and total rip off. I understand a business is about making money but that place is just down right greedy. Greed is the game. They don't even pay out and after dropping 2000 dollars total on hotel reservatiom and playing games I only get 3 comp dollars back on my players card. No Thank you. Never again. A piece of advice ...just get on the plane and go to Vegas for the weekend. Its probably cheaper.
Written 4 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for reviewing your visit with us. We’re sorry that your experience didn’t meet your expectations and we hope that you will again give us the opportunity to exceed them. Please reference your review on Tripadvisor and contact us directly so that we may discuss your time with us in greater detail.
Written 5 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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SEMINOLE HARD ROCK CASINO TAMPA (2024) All You Need to Know BEFORE You Go (with Photos)

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