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bliss spa at W South Beach

Closed Now: 09:00 - 21:00
Open today: 09:00 - 21:00
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Review Highlights
Lovely decor and good massage but...

I was a walk-in off the street and not staying in the W. The reception was very friendly and... read more

Reviewed 13 August 2018
David M
,
Bristol, United Kingdom
via mobile
Always reliable for a hot cream manicure

A nice spa and very fast and efficient manicure. The Bliss standard is reliable and very thorough... read more

Reviewed 31 January 2018
Splendid C
via mobile
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Traveller Overview
  • Excellent38%
  • Very good10%
  • Average22%
  • Poor12%
  • Terrible18%
13 Aug 2018
“Lovely decor and good massage but...”
31 Jan 2018
“Always reliable for a hot cream manicure”
About
Imagine pampering among the palm trees…art deco and exfoliation…and the best Brazilian bikini waxes on the planet—that’s bliss spa at W South Beach. Expect 7300 square feet of tension-fighting facilities, featuring a retail beauty boutique, a luxe...more
Closed Now
Hours Today: 09:00 - 21:00
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Contact
2201 Collins Ave, W South Beach, Miami Beach, FL 33139-1717
Website
+1 305-938-3123
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1 - 10 of 44 reviews
Reviewed 14 September 2018 via mobile

My husband sent me to Bliss Spa last month for a day of pampering and relaxing and I experienced just that. My therapist Nikki was wonderful always checking to make sure the pressure was ok and I was comfortable. The paraffin wax treatment on my...More

Thank Bradetta B
Brenda M, Manager at bliss spa at W South Beach, responded to this reviewResponded 17 September 2018

Hello Bradetta, Thank you for your five star review. It's always wonderful to receive such glowing accolades for one of our spa team members. We're so pleased to learn that you experience was so Blissful and we look forward to seeing you on your next...More

Reviewed 6 September 2018

Bliss Spa exceeded my expectations from beginning to end with exceptional customer service. The staff was very attentive especially the Manager Nikki who walked me through the facility to show me each room and explain the process of each service. I kept complimenting her on...More

1  Thank Dallas R
Brenda M, Manager at bliss spa at W South Beach, responded to this reviewResponded 17 September 2018

Hello Dallas, Thank you so much for this outstanding review. We're so pleased to learn of the exceptional service provided by Spa Manager Nikki and your massage therapist Carlos. It makes me want to call up and book an appointment also! We look forward to...More

Reviewed 13 August 2018

I wanted to try the Bliss spa at W hotel as part of the Miami Spa month and booked a body treatment from my cell phone. Due to really bad traffic on the beach, I arrived exactly at 3pm at the spa (instead of the...More

Thank ChristelP
Brenda M, Manager at bliss spa at W South Beach, responded to this reviewResponded 22 August 2018

Hello Christel, Thank you so much for sharing your concerns and providing such constructive feedback. Our Spa Manager has advised that the Holt Salt Scrub service does not include the massage treatment and that, per protocol, the treatment is not performed on the abdominal area....More

Reviewed 13 August 2018 via mobile

I was a walk-in off the street and not staying in the W. The reception was very friendly and helpful. I also really liked the decor of the place. At the arranged time I came back for my deep tissue massage to relieve some back...More

Thank David M
Brenda M, Manager at bliss spa at W South Beach, responded to this reviewResponded 22 August 2018

Hello David, Great News! Our spa manager has confirmed that all light bulbs have been replaced and all of the lockers are now fixed. Thank you again, we truly appreciate your constructive feedback

Reviewed 31 January 2018 via mobile

A nice spa and very fast and efficient manicure. The Bliss standard is reliable and very thorough job at cuticle. Reasonable prices for manicures.More

Thank Splendid C
Brenda M, other at bliss spa at W South Beach, responded to this reviewResponded 2 February 2018

Hi Splendid C, We are very happy we could provide you with a positive experience! At Bliss, your satisfaction is our top priority and we are pleased to hear you left us in a higher state of happy. Wishing you many more moments of bliss...More

Reviewed 16 November 2017 via mobile

I have booked a treatment at the spa. On my way there was a huge accident and I called the hotel to let know that I am going to be about 10 minutes late. Even though online spa showed lots of spaces for appointments for...More

Thank NataliaArz
Reviewed 12 October 2017

I arrived at the W with some time to kill since my room wasn't ready. I went to the Bliss Spa for a massage. I had the Lemonade massage. Alexis who was at the front desk fit me in right away. She was very nice...More

Thank lor13149
Brenda M, Marketing Coordinator at bliss spa at W South Beach, responded to this reviewResponded 17 October 2017

Hi There! Thank you so much for taking the time to share your bliss spa experience with us. We are so happy to hear Dee addressed your concerns and helped you achieve a higher state of happy. I understand our facilities lacked a bit of...More

Reviewed 26 July 2017 via mobile

I come monthly for the bliss spa facials and am always pleased when leaving. Unfortunately for the prices we pay, I would expect a more upscale lounge. Dirty floors, couches, and lockers. Sadly, it's never consistent with its cleanliness. Cut cheese slices and stale crackers...More

Thank Amy B
Brenda M, Marketing Coordinator at bliss spa at W South Beach, responded to this reviewResponded 1 August 2017

Hi Amy, Thank you for sharing your bliss spa experience and being a loyal bliss member. I understand how important aesthetics are and would like to extend our apologies. Our blissers are important to us, and your feedback is invaluable as it allows us to...More

Reviewed 14 July 2017 via mobile

I was excited to try a bliss spa for the first time, but left a little disappointed. I booked a 75 minute massage and pedicure w/ add on callous treatment. The massage was great, but the lounge was small and not very comfortable. The pedicure...More

Thank Nicole K
Brenda M, Marketing Coordinator at bliss spa at W South Beach, responded to this reviewResponded 19 July 2017

Hi Nicole! Thank you so much for sharing your bliss spa experience. We are pleased to hear you had a great massage. I understand your frustration for the missed callous treatment and wish to extend our apologies. At bliss, our goal is to help guests achieve...More

Reviewed 9 May 2017

I had never been to a Bliss Spa, but figured it would be high-end, just like the W Hotels they're attached to (which I love). Was on vacation in Miami, so decided to treat myself to the Fabulous Feet Pedicure. First--I got a call back...More

2  Thank c114nyc
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