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Magical Adventure Balloon Rides

Temecula, CA, USA
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About Magical Adventure Balloon Rides
Take a magic carpet style balloon ride over one of our three flight zones in southern California (Temecula Wine Country, Palm Springs' Desert Oasis, or San Diego's Panoramic Ocean Views). We are operating with COVID-19 enhancements for your safety. All flights include free electronic pictures, a commemorative flight certificate, and a take-home souvenir bottle of champagne per party. We offer a low price guarantee, fully insured with a perfect safety record.
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Magical Adventure Balloon Rides
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Ruyhies wrote a review Dec 2020
Santee, California61 contributions42 helpful votes
What a great experience with spectacular views. It was a crystal clear day. We were in a basket with eight guest plus the pilot who's name was Denny. He was very nice, informative, and willing to answer all questions. The ride was smooth and comfortably warm despite the 42 degree temperature. I liked that they kept you well informed on all the preparation and finalizing of the trip. Pictures were taken buy a wonderful lady whose name I don't remember (sorry) but she was fun to talk to, very professional, and had pictures on line the same day for us which we could all make as many copies as we would like.
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Date of experience: December 2020
1 Helpful vote
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gvritishviliketi wrote a review Jul 2020
Minneapolis, Minnesota18 contributions10 helpful votes
Did a sunset tour in Del Mar on the 7/17, overall it was a positive memorable experience BUT they CAN IMPROVE on A LOT... CONS: - Balloon doesn't travel much. We kind of floated up, stayed in the same area mostly, views were the same all the time. Don't expect to see many different areas or go different places. - We didn't get a full hour of flying, closer to 45-50 minutes - You have to wait around for them WAY TOO LONG while they set up and take down the balloon. The whole thing took closer to 4 hours. We were told to arrive at 5:30 pm, van didn't leave until 6pm, balloon didn't take off until about 7pm. We landed before 8pm and didn't get back to our car up until 9:20pm. Way too long. This can be solved by delivering people to the takeoff area when everything is set up and ready to go and taking them back shortly after landing so they don't have to wait for you and watch the whole pack/unpack, set up and take down operation. -Pilot we had in our 16 person balloon was pretty negative and very cold/upset or something. It was not pleasant!!!! He kept telling us the stories about how he was wronged in his life during his previous balloon rides, about some angry sheriff and I get it but it was A LOT OF UNNECESSARY drama. It might be interested to drama loves but WE WERE THERE TO HAVE FUN. It would have been better not to hear it all! Overall our pilot seemed upset, compared to the other guy John who drove us first which seemed to be the opposite of Dave "I believe that was his name" Plus he was kind micromanaging and demanding to his crew which was also annoying to observe. - I don't drink at the moment but they claim that the champagne they have is GOOD stuff but it was Cooks ha ha, not sure if you can go cheaper than that... -They don't seem to have an actual office, check in process was very unorganized. We had to street park and wait around for them to grab us on the street. No official restrooms either, you have to use the close by stores for that. We paid about $450 with tips for 2, they really can do better than that if they charge people this much, at least have some kind of small office for check in with a restroom and a parking lot. -Last but not least - COVID. I don't worry about getting sick with covid personally but they really don't seem to have adjusted their operation for it much. We had 16 people crammed in one basket, basically on top of each other and about 20 people in one van during transportation. Again, personally I didn't care much but I feel like a lot of people who are worried about it can feel really uncomfortable with this setup. They do wear masks but there are no extra dividers in the basket as they claim to have. We really should have had 2 people instead of 4 in our tiny corner during the covid times. PROS: -Fun different experience to have -We didn't die :) -Free pics and banners from the crew are a nice bonus
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Date of experience: July 2020
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Jozi C wrote a review Apr 2020
Vancouver, Canada8 contributions4 helpful votes
It was taking me so long to write this review... It was totally incredible and I still can't believe that I was able to cross it off from my bucket list! Last year I decided to give myself a treat to explore USA, California for just a short trip so was looking for day options to enjoy the surrounding without driving necessarily. I was staying in San Diego and traveled by train (a short ride) to the pickup station Solana Beach & Return (Denni and his colleague made sure that I could rest assured to catch the train back. There were stores still open nearby so I could grab a bite). Mountain range, wine country region or desert expanse from above: I was on a shared basket ride, taking off and landing were totally ''clam'' even there was another guest who had fear of height, it was still a relaxing experience for him. And it is true that you can feel it is super hot under the hot-air balloon because it needs to fly with burner, so just be prepared. late April 2019 weather was not gloomy and April is a busy month for Magical Adventure Balloon Rides :) Note from their website: Del Mar is among the few places in the world where a balloon can fly at sunset all year round.
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Date of experience: May 2019
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tarasm0m wrote a review Mar 2020
Saskatchewan, Canada162 contributions71 helpful votes
We enjoyed the Palm Desert Shared Sunrise and the weather was ideal, the trip stellar! We shared the adventure with 6 other riders and our pilot, John, piloted the balloon and landed it masterfully. My only suggestion would be that John join a Toastmasters Club and learn to slow down his speech and enunciate as he spoke so quickly that many of us missed a lot of the information he shared. Overall a great experience checked off my bucket list!
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Date of experience: March 2020
1 Helpful vote
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Response from B R Guest B, General Manager at Magical Adventure Balloon Rides
Responded 10 Mar 2020
Thank you for your review. We share a lot of information during our aerial tour and only have an hour to get it all in. Sometimes we may sound like professional auctioneers, depending on the wind speed that particular day. I'll pass along your comments to John, who may be amused since he leads the local confident speakers club meetings each week.
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labar1rnp wrote a review Jan 2020
2 contributions2 helpful votes
After spending almost $500 for a hot air ballon ride at sunset out of Del Mar my husband and I arrived at their destination meeting location which turned out to be a parking lot next to Petco because they have NO BUSINESS IN SAN DIEGO. At that time were told it was a "shared basket" with no hot air ballon in sight. A few minutes later 15-20 guys ages 18-20 walk up, very noisy and not exactly the group for a romantic sunset hot air balloon ride. Then the information is finally revealed that we must get into vans with this group and take a 45 minute ride to "somewhere" with the baskets and the balloons. Could we transport ourselves? "No you had to go up in the van". If I wanted to book out of Temecula we would have planned it that way. No where are there any photos of these large groups of people and the fact that all details are left out! The pilot was rude when we asked any questions regarding the trip and this was not the event that was advertised. Apparently, shared basket means at least 20 people, and as the group weighed in they commented how many margaritas they had that day and how their weight had been affected by all their drinking. We did not feel comfortable or safe going up in a balloon and expressed these FACTS to the pilot and Denni (who responded to our email)back in June of 2019. Denni's only solution that was offered was to pay another $300 to "rebook" another shared basket out of Del Mar, this makes no sense why would we want to rebook this so called adventure when it doesn't leave Del Mar? Terrible and a complete scam.
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Date of experience: June 2019
1 Helpful vote
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Response from B R Guest B, General Manager at Magical Adventure Balloon Rides
Responded 08 Jan 2020
It always is painful to read a bad review. We take great pride in providing safe, fun and educational hot air balloon rides. I've been flying since 1987 and it is my passion. The only part of this review that is accurate is that the reviewer purchased a shared basket ride. Everything else in this review is fiction, including the number of passengers and the behaviors of passengers and staff. The group she is referring to is a party of 8 high school students and their chaperone, celebrating just graduating from high school. They had not been drinking, were very well behaved and we had a special request to provide separate non-alcohol options for their flight. The reviewer left our meeting site after checking in with us without explanation. Although we've tried to resolve the dispute with the customer privately after the fact, we are at an impasse. The essence of this dispute is the customer wanted a semi-private or private basket flight at the discounted cost of our shared basket promotion. We offer all three options, but the customer purchased our cheapest promotion. Think of it as a coach class, versus business class versus first class on an airline. Customers don't get to select who or how many they share the basket with on our shared basket experience. We fly daily in Del Mar over the communities of Rancho Santa Fe, Fairbanks Ranch, Del Mar and Carmel Valley. We were sold out for that balloon flight with 16 scheduled and could have easily resold the reviewer's two spots to other guests had we been given sufficient notice. We stand by our cancellation or change policy as noted on our website and in the email confirmation sent to all clients.
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