We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Share
Book In Advance
Tours from Karmel Shuttle tend to sell out - travellers recommend booking in advance!
37
All photos (37)
Full view
Traveller Overview
  • Excellent52%
  • Very good14%
  • Average10%
  • Poor3%
  • Terrible21%
Travellers talk about
“great service”(13 reviews)
“return trip”(8 reviews)
“vip lounge”(5 reviews)
About
Karmel Shuttle provides the best shuttle service on southern California coast. Specialized on airport transfers from/to LAX - Los Angeles International Airport, SNA - John Wayne Airport in Orange County, LGB - Long Beach Airport, Catalina Express...more
Suggested duration: 1-2 hours
Contact
Fullerton, CA 92831
Website
+1 714-670-3480
Call
Ways to Experience Karmel Shuttle
from US$32,99
More Info
from US$20,99
More Info
from US$32,99
More Info
from US$22,99
More Info
Reviews (158)
Filter reviews
157 results
Traveller rating
79
23
17
5
33
Traveller type
Time of year
LanguageEnglish
79
23
17
5
33
Show reviews that mention
All reviews great service return trip vip lounge lax airport citadel outlet text message la traffic on arrival pick ups disneyland hotel always on time long beach catalina express los angeles both ways arrived within minutes recent trip to disneyland
FilterEnglish
Updating list...
1 - 10 of 157 reviews
Reviewed 3 days ago

I received a text when we landed at LAX with directions on how to meet my shuttle driver. Things went very smooth until we met our driver. He was one of the most unfriendly people I have ever met....He loaded our stuff and off we...More

Thank bobber84mn
marcd2424, Manager at Karmel Shuttle, responded to this reviewResponded yesterday

Thank you so much for letting us know. If you wouldn't mind sending that same information to info@karmel.com, include your confirmation number or last name and travel date and we will have our management get in contact with the driver. We do apologize. We also...More

Reviewed 2 weeks ago via mobile

I made a reservation online to get picked up after our cruise ship docked, but needed to change the pick up time once I realized we didn't have to go through customs. I called Karmel twice and both times received rude and impatient customer service....More

Thank MissingCubaAlready
Reviewed 3 weeks ago

I did 6 trips with Karmel as part of a recent trip to LA. Their service was extremely good. Always on time. They use compact vehicles to do transfers and tours so there are no lengthy delays when doing Hotel drop-offs/pick-ups. On one trip though...More

Thank CJA52
Karmel-EZ1996, Marketing at Karmel Shuttle, responded to this reviewResponded 2 weeks ago

We are so happy you traveled with Karmel! We hope to see you again soon!

Reviewed 3 weeks ago

used this service for the first time last week to go to and from LAX to near Disneyland. drivers were friendly and prompt (even early for the return trip to LAX). Vans were in good shape. would use again.

Thank stew422
Karmel-EZ1996, Marketing at Karmel Shuttle, responded to this reviewResponded 3 weeks ago

Thank you for choosing Karmel Shuttle! We hope to see you again soon.

Reviewed 3 weeks ago

My daughter and I had a long wait between checking out of the hotel and flight back home. I booked the Citadel VIP Lounge Experience which was great. Whilst the pick up time was about 1/2 hour late, being driven to Citadel Outlet then collected...More

Thank WKB03
Karmel-EZ1996, Marketing at Karmel Shuttle, responded to this reviewResponded 3 weeks ago

We are so happy you loved our Citadel tour! Thank you for choosing Karmel!

Reviewed 3 October 2018 via mobile

Not sure how I feel about this company. I took this shuttle 3 times pre booked. Positives were the drivers who were nice people and the vehicles large and comfortable. Negative would be they don’t check vouchers so we got in with the wrong driver...More

Thank noplacelikehome33
Reviewed 1 October 2018 via mobile

I want it to be clear that I sent this as an email to the shuttle service over a month ago and I still haven’t heard anything back yet so I chose to post my review here as well. Hi there, I took shuttle 433...More

2  Thank vicki674
Reviewed 28 September 2018

The pick up from airport was very easy which was nice. our driver was on her cell phone almost the whole trip from airport to the hotel. she was very nice but thats not professional. when we got picked up to head back our driver...More

Thank DougGiordano
Karmel-EZ1996, Marketing at Karmel Shuttle, responded to this reviewResponded 30 September 2018

We are very sorry to hear about your situation. We have sent your post/review to our Management team to investigate. In order for Management to properly investigate your reservation please send an email with your confirmation number, date of service and details of your experience...More

Reviewed 24 September 2018

I had to average my rating from 4 trips with Karmel during our vacation. 2 trips were great-2 were less than average. First trip from Long Beach Airport to our Disney hotel was fabulous. We were the only passengers and the older gentleman was pleasant...More

Thank Sightsee405398
Reviewed 19 September 2018 via mobile

After seeing some good reviews thought we would use them to transfer to Anaheim from LAX. Bad move. The wait is almost as long as the inbound flight and in the time w waited more than 20 (yes I counted) Super Shuttles went past and...More

Thank stevepZ2614QA
Karmel-EZ1996, Marketing at Karmel Shuttle, responded to this reviewResponded 21 September 2018

We are very sorry to hear about your situation. We have sent your post/review to our Management team to investigate. In order for Management to properly investigate your reservation please send an email with your confirmation number, date of service and details of your experience...More

View more reviews
Nearby
Nearby HotelsSee all 11 nearby hotels
Sheraton Park Hotel at the Anaheim Resort
2 543 reviews
.11 km away
Red Lion Hotel Anaheim Resort
2 344 reviews
.14 km away
Portofino Inn & Suites Anaheim Hotel
1 774 reviews
.16 km away
Clarion Hotel Anaheim Resort
1 082 reviews
.18 km away
Nearby RestaurantsSee all 425 nearby restaurants
Ruth's Chris Steak House
471 reviews
.38 km away
Morton's The Steakhouse
625 reviews
.10 km away
nFuse
173 reviews
.31 km away
Bubba Gump Shrimp Co.
1 718 reviews
.44 km away
Nearby AttractionsSee all 48 nearby attractions
Radiator Springs Racers
177 reviews
.56 km away
Luigi's Rollickin' Roadsters
261 reviews
.57 km away
Anaheim Convention Center
895 reviews
.39 km away
Questions & Answers
Ask a question
TrailBlazer791660
5 November 2018|
Answer
Response from LizzieKay60 | Reviewed this property |
I am sorry i dont know. I used them in Anaheim and travelled to Universal Studios and back to Anaheim. They were excellent
0
Votes
emmamanaseitava
4 June 2018|
Answer
Response from Anthony S | Reviewed this property |
Hi Emma. I don’t provide transport but I used Karmel Shuttle from Long Beach to LAX and were very impressed with both their service and promptness. Even though we were the only ones in the shuttle we were still charged like... More
1
Vote
Chrissy3820
31 January 2018|
AnswerShow all 2 answers
Response from Karmel-EZ1996 | Property representative |
The flight the time arrives!
1
Vote