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Zoo de Santillana

Features Animals
Avda. del Zoo, 2, 39330, Santillana del Mar, Spain
+34 942 81 81 25
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Most of the animals would be better off dead

This is s horrible place. The large animals have insufficient space. The live on concrete with no... read more

Reviewed 19 May 2018
Harrysmumanddad
,
Chichester, United Kingdom
I left feeling sad

Although we had read the reviews against my better judgement we visited this zoo. It was not quite... read more

Reviewed 8 September 2017
gone2asturias
,
Pontevedra, Spain
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Santillana Zoo is a 40 year old zoo where you will enjoy more than 2000 animals from all over the planet in a surface bigger than 6 football fields... You will enjoy the magic of the Butterfy house and more than 40 European endangered species programmes like the Sumatran Orangutans', the European Bisons', the Sri Lanka Leopards' and many others that you will love as well. Come and visit us and you will find out a different Zoo indeed to enjoy with or without children
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible5%
19 May 2018
“Most of the animals would be better off dead”
8 Sep 2017
“I left feeling sad”
Closed Now
Hours
Hours Today: 09:30 - 21:00
Suggested Duration: 2-3 hours
LOCATION
Avda. del Zoo, 2, 39330, Santillana del Mar, Spain
CONTACT
Website
+34 942 81 81 25
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1 - 10 of 20 reviews

Reviewed 19 May 2018

This is s horrible place. The large animals have insufficient space. The live on concrete with no greenery. They are either suffering from complete misery or must have been drugged. The smaller animals pace and space as there is no room to move further. Even...More

Thank Harrysmumanddad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 21 May 2018

Dear Sir: I am sorry to hear such a negative comments. We are member of EAZA (European Association of Zoos and Aquaria, https://www.eaza.net) and one of its objetives is ensuring that its member zoos and aquariums achieve and maintain the highest standards of care and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

Although we had read the reviews against my better judgement we visited this zoo. It was not quite as bad as I expected and not as bad as another zoo I visited in the north some years ago. However, I left feeling very sad rather...More

1  Thank gone2asturias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

I'm sorry you felt like that but if you have the opportunity, please come back whenever you can and I'll explain you many things that may change your opinion about us.

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Reviewed 1 September 2017

My children and I used to volunteer here in the 80's. It was smaller then but is now well advertised.

Thank nmph2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

Thank you very much for your comment and the mark you give us! See you soon

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Reviewed 10 July 2017 via mobile

The zoo does not have the concept of animal welfare, the orangutang cage has concrete floor and nails projecting, bear cage concrete floor, enclosures not big enough for the type of animal, social animals held alone. There is a stream with a concrete channel through...More

2  Thank rdsp430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

I'm sorry about such a bad opinion evethough I do respect it. Anyway, thank you for your comments

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Reviewed 27 May 2017 via mobile

We thought that it could have been a bit expensive at €20, but it's well worth it. A large area with an excellent variety of animals.

Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 23 November 2017

Thank you very much for your comment and see you soon!

Report response as inappropriate
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Reviewed 30 October 2016 via mobile

No words to describe this awful run down zoo .Animals in horrific conditions , small dirty enclosures hence very smelly !! Rabbits in wire bottomed cages no food, peeing etc onto the concrete floor underneath them what a stench ! No grass or runs for...More

Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

We are sorry you felt like that... Anyway, we appreciate your opinion, thank you and have a good day.

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Reviewed 27 July 2016 via mobile

Although the weather was not cooperating we had so much fun in that zoo! Animals are displayed so that you can see them well and even interact with some. Monkeys are especially funny. My kids have been in many zoos around the world and I...More

Thank Anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

Thank you very much! See you soon!

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Reviewed 14 September 2015 via mobile

Massive zoo! Strongly recommend to visit if you are somewhere around!:) also it have couple cosy cafe places and refreshments!

Thank Dija N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Manager at Zoo de Santillana, responded to this reviewResponded 24 November 2017

Thank you very much and see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2015

The birds and smaller animals are all ok and the zoo has a nice atmosphere. The problem is that all the large mammals look like they are in concrete cages built 30 years ago. Very small enclosures badly in need of replacing. The male chimpanzee...More

Thank Ewen Cameron Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 5 April 2018

Thank you for your feedback, it helps us improve.

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Reviewed 3 August 2015

Your kids will love this zoo. But I'm not sure that the animals in the zoo agree. If you want to discuss animal welfare this is the place to do it.

1  Thank Bradsted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZoodeSantillana, Gerente at Zoo de Santillana, responded to this reviewResponded 5 April 2018

Thank you for your feedback, it helps us improve

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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