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Bike Smart Cycle Hire

Open today: 08:30 - 17:00
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Review Highlights
Fantastic hire!

Had a wonderful day on the trail, absolutely fantastic staff and exceptional customer service... read more

Reviewed 3 weeks ago
Reptilian T
via mobile
The best value and service

Good choice of bikes,friendly service,reasonable prices,and free car parking.Looked after our party... read more

Reviewed 3 weeks ago
wood57
,
East Anglia,England
Read all 77 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent79%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible5%
Travellers talk about
About
A family run business hiring bikes and accessories for the Camel Trail in Wadebridge. We also offer free onsite parking for our customers when hiring two or more bikes.
Open Now
Hours Today: 08:30 - 17:00
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Contact
Eddystone Rd, Wadebridge PL27 7AL, England
Website
+44 1208 814545
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Reviews (77)
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LanguageEnglish
60
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4
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All reviews camel trail hire shop free parking was a bonus first served basis car park great ride great afternoon young family borough arms these guys helmets bodmin companies lidl pannier puncture hybrid
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1 - 10 of 77 reviews
Reviewed 3 weeks ago via mobile

Had a wonderful day on the trail, absolutely fantastic staff and exceptional customer service. Whoever has said on these reviews that they have discriminated against disabled people could NOT be further from the truth. My brother needed their wheelchair tandem that they had ready and...More

Thank Reptilian T
Reviewed 3 weeks ago

Good choice of bikes,friendly service,reasonable prices,and free car parking.Looked after our party of six with all our different needs etc...

Thank wood57
Reviewed 6 September 2018

Booked at short notice, drove in and parked for free without any grief, picked up appropriate bikes for 3 adults and off we went to Padstow, sorted

Thank Jon B
Sue G, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 7 September 2018

Glad we were able to be of service!

Reviewed 5 September 2018 via mobile

A bonus to hire from this place at Wadebridge as you get parking in their car park as they give you a ticket to display but think if there’s just one of you , you don’t get this offer! Do check that out & if...More

1  Thank 101RJM
Sue G, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 6 September 2018

Thank you for your review and I have noted with interest what you have had to say. I think your comment on our bikes sums it up in your sentence "it did have gears but was heavy compared to our own". No bike ever feels...More

Reviewed 30 August 2018 via mobile

Phoned the evening before to reserve bikes for family of 5 and from the moment the phone was answered the service was first class. Details of our party were taken and parking options were explained (limited spaces available on-site on first come first served basis)....More

Thank AliMark1990
Reviewed 23 August 2018 via mobile

Had availability on the day when phoning up, after trying another one of the 3 in wadebridge which was fully booked. Couldn't park on site as they'd already allocated all the limited spaces to people who'd booked earlier. There was a member of staff on...More

Thank rightsedred
BikeSmartCycleHire, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 26 August 2018

On reading your review, it would suggest to me that you were at the bike shop at the time when nearly all of our bikes were out on hire and yes, you are right, all of our 'best' bikes as you put it, were given...More

Reviewed 15 August 2018 via mobile

We were recommended to try this company and do the Wadebridge - Padstow bike ride by some friends. The company were excellent - I pre-booked and all the bikes were ready when we arrived. The young man helping us couldn’t have been more helpful adjusting...More

Thank Emily M
Sue G, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 19 August 2018

Hi Emily, we are so pleased that you enjoyed your day cycling the Camel trail and that we were able to make your day even more enjoyable. Thank you for your excellent review and we look forward to seeing you again.

Reviewed 12 August 2018 via mobile

Having decided to revisit the camel trail while on holiday with my niece and her young family we rang around all 3 bike hire companies based in Wadebridge. One didn’t bother to answer phone, second one the girl who answered said they couldn’t accommodate a...More

Thank Jkt1965
BikeSmartCycleHire, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 13 August 2018

Thank you so much for your review, it is so encouraging to receive reviews like this. Apart from the review, i am so pleased that you enjoyed your bike ride and that the bikes you were given were suitable for you all. Look forward to...More

Reviewed 7 August 2018 via mobile

Phoned the day before to book some bikes and they were ready and waiting when we arrived. Free parking is an added bonus. Staff helpful and friendly . Would definitely use again

Thank thompsoncraig
Sue G, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 9 August 2018

Thank you Mr Craig for your review, very much appreciated. We look forward to seeing you again. Thank you.

Reviewed 4 August 2018

We booked a tricycle for my Nana as she has no experience of riding a two-wheeler bike, and a normal bike for myself. We were given the requested trike, however we discovered this was no ordinary trike.. It had curved handle bars, and a hard-back...More

2  Thank kayja w
BikeSmartCycleHire, Owner at Bike Smart Cycle Hire, responded to this reviewResponded 14 August 2018

This young lady needs to get her facts right before submitting a review of this nature. When I answered the call telling us of the problem, I immediately asked if the customer was ok. When I approached the party concerned, THEY were the hostile party,...More

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Questions & Answers
Ask a question
christine p
23 June 2017|
Answer
Response from Sue G | Property representative |
Hello Christine, sorry for the delay in responding to your query. Unfortunately, at this moment we do not have battery operated bikes in our fleet. However, we are looking into this and may well have a few available for the... More
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