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Whale Watching Hermanus

Features Animals
Closed Now: 08:00 - 20:00
Open today: 08:00 - 20:00

Whale Watching Hermanus
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Traveller Overview
  • Excellent88%
  • Very good8%
  • Average0%
  • Poor0%
  • Terrible4%
2 days ago
“Excellent Customer Service and Great Communication”
5 days ago
“Lovely but bit short”
Boat Based Whale Watching trips in Hermanus & Gansbaai to see Southern Right Whales & other marine life. Season June - December. Adults - R800 per adult and R420 per child under 14yrs
Closed Now
Hours Today: 08:00 - 20:00
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Suggested duration: 1-2 hours
Suite 2 3 Walvis Street, | Suite 2, Hermanus, Overstrand 7200, South Africa
+27 87 551 0523
Reviews (23)
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1 - 10 of 19 reviews
Reviewed 2 days ago

I booked this trip 7 months in advance based on other customers' reviews. The whale watching boat trip was to be one of the highlights of our holiday to South Africa. Unfortunately, due the adverse sea conditions, Whale Watching Hermanus had to cancel all their...More

Thank Aud1507
ShaneP921, Owner at Whale Watching Hermanus, responded to this reviewResponded yesterday

Dear Audrey Latto, Thank you for your VERY KIND review and also taking the time to review us on TripAdvisor. It is really appreciated!!! I have to say that you are SPOT ON on what we try to do at Whale Watching Hermanus for our...More

Reviewed 5 days ago via mobile

This was great weather was luckily perfect . Loved it and staff very passionate and fun too. Only negative was that you probably only spend 45 mins with whales - wd recommend the tours are an extra half hour, would happily pay the extra for...More

Thank Astomanos
Reviewed 6 days ago via mobile

Booked 2-3 months in advance, trip was cancelled on the Saturday due to weather conditions which is understandable. Changed to Sunday. When we got there they were running an hour late, couldn’t find our name and our deposit. Unfortunately we were catching a flight so...More

1  Thank tgecelter
ShaneP921, Owner at Whale Watching Hermanus, responded to this reviewResponded yesterday

Dear Taryn Gecelter, Thank you for taking the time to review us on Tripadvisor. It is much appreciated. It is only by getting feedback from yourselves that can help us improve our service to guests. So, all feedback whether negative or positive is vital to...More

Reviewed 1 week ago

We booked on-line for a whale watching trip whilst we were in Cape Town & were told that we wouldn't need to pay until we were there on the day, just in case the trip was cancelled. SADLY for us, the only 2 days that...More

1  Thank LGrace
Reviewed 5 weeks ago via mobile

We booked at Whale Watching Hermanus in advance, but they did not make me pay, they wanted to make sure the weather was favorable for the trip. I paid on the day before the trip directly. Also, we were not too much on the boat,...More

1  Thank Margot J
Reviewed 2 September 2018 via mobile

We booked very last minute due to uncertainty about the weather. We made our booking from the car on the way to Hermanus and Shane was fantastic about getting the booking sorted out in quick time. As the weather was proving unpredictable Shane gave us...More

Thank B C
ShaneP921, Owner at Whale Watching Hermanus, responded to this reviewResponded 5 September 2018

Dear Bernadine I just want to say thank you for taking out the time to review us on Tripadvisor. This is HIGHLY appreciated. Our biggest joy is helping guests like yourself making their holiday a little bit more special in helping guests like yourselves do...More

Reviewed 24 August 2018

After a quick historical and safety overview, the pros at Whale Watching Hermanus get right to it—they help you board the boat; then you take a quick 20- to 30-minute boat ride into the bay. Within minutes, our guides had spotted multiple pods of Southern...More

1  Thank timothyc617
Shane P, Owner at Whale Watching Hermanus, responded to this reviewResponded 25 August 2018

Hi Timothy Thank you for such an amazing review!!! Thank you for taking the time to write the Review. Hermanus Whale Watchers are amazing. All credit goes to the staff that makes the experience so much more. From the time you enter the office to...More

Reviewed 18 August 2018

We scheduled beforehand and they were right on time. The boat was in very good condition and the team was very knowledgeable of the habits and behavior of Southern Right Whales. They guided us on the best ways to identify whales and answered all our...More

Thank Nena L
Shane P, Owner at Whale Watching Hermanus, responded to this reviewResponded 21 August 2018

Dear Nena Thank you VERY MUCH for taking out the time to write the above review. It is GREATLY APPRECIATED!!! We are very happy that we could you help you make this AMAZING EXPERIENCE HAPPEN and to be a small part of trying to make...More

Reviewed 7 August 2018

The experience was overwhelming. I always thought that you can only see whales on television. Let me tell you that in reall life, the view of these beautiful creatures was phenominal. my entire family was in awe of the sight they saw. i have so...More

Thank receptionct
Shane P, Owner at Whale Watching Hermanus, responded to this reviewResponded 21 August 2018

Dear Receptionct Thank you very much for the kind words and for taking out time to write the above review. I have to agree with you 100% that to see these amazing creatures close and personal in their natural environment in a responsible manner doesn't...More

Reviewed 4 August 2018 via mobile

It was great toure! Outstending!!! Thanks for waiting for us. and sorry we were late--()--: unforgetable experiance watching 7 whales in one spot🐋🐳🐋🐳🐋🐳 kind crew Aliza E. IsarelMore

Thank alizaedry2018
Shane P, Owner at Whale Watching Hermanus, responded to this reviewResponded 5 August 2018

Hi Aliza Thank you very much for taking the time to write a review for us. We really appreciate it. The crew are amazing at Hermanus Whale Watchers and really take great care of the guests. We hope we can see you again. All the...More

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Questions & Answers
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kamya S
17 October 2018|
AnswerShow all 3 answers
Response from ShaneEdge | Property representative |
Dear Kamya The best is to enquire closer to the time to see what the Whale are doing as each season differs every year. Generally the Whale Season ends by 15 December 2018. But get intouch a week or 2 before you plane to go... More
1 July 2018|
Response from ShaneEdge | Property representative |
Dear Amanda So sorry for this. this is not the 1st time this is happening. I can't even type my details here. you will have to search on Google Whale Watching Hermanus - 3 walvis street, Suite 2, Sandbaai Hermanus and... More
15 June 2018|
Response from ShaneEdge | Property representative |
Good day thank you for your enquiry. if you can go onto our website you can send us a booking enquiry. our website is our name with . co on the end . trip advisor does not allow us to share out emails or website on their... More